Great company…read more Management and the team here are always helpful and knowledgeable about all aspects

I popped in here on my way to Dallas before a big ice storm. It was late in the day but they got me…read morein quick. I had 3 gentlemen working together to get me in and out. I got an oil and filter change and new wiper blades. This is the best service I've gotten in years. I'm not from here but the professionalism of the Take 5 team, especially the patience shown to the new guy, put me at ease and I'll have my daughter in college use Take 5, as well. Before your kid heads out on a road trip, have them go to Take 5. Ask for Mike.

I have been going to this Walmart to get my oil changed since moving to Ruston but will not be back…read moreafter today. Every time I've gone in I've gotten their cheapest oil change which is a pit crew. Today without telling me they decided that they were going to give me a standard oil change and charge me for this when I did not ask for a standard. Livid I went ahead and paid for it and would return with receipts from previous visits and to speak with a manger. I had already waited an hour at this point. I happened to have receipts from previous visits in my car and took them in and asked to speak with a manger. While waiting for a manager, another employee sat there and tried to tell me that one of the technicians told her thats what I requested. It was not what I requested and he wouldn't even be the one to know what I requested because it was not him who I even talked to. The store managers solution was to instead of giving me a refund for charging me for something I didn't request or ask for, was to bring my car back in and waste more time for them to "re-do" my oil change. Yeah no thanks, I just won't be back.

I cannot rate this place highly enough. We hit roadway debris on a trip from Texas to Alabama. This…read moreplace was one of the few open, and they were busy! Still, they assessed the damage, secured the parts of the car that had been damaged, and sent us on our way without charging us a cent! They were welcoming, friendly, and extremely compassionate. We could not be more grateful!

AFTER TAKING MY CAR THERE 3 times and there still being something wrong i brought it to an actual…read moremechanic who instantly was able to tell me the water pump was broken and about to fall off and said "there is no way they would not have seen this" warpole is a shitty place with shitty mechanics who just want your money

I went to the Kenner, La (Williams Blvd) location on 5/3/2025 @8:30am. Went straight home & by…read more6:00pm, my driveway was covered with oil!!! My car had no oil!! We had to get my car towed to another mechanic to get fixed & assessed which means we had to spend more money. A simple oil change for $100 turned into a $450 oil change!! The worse part is that the owner of this location WILL NOT DO ANYTHING TO MAKE AMENDS!!! Will NOT Refund my money!!! I have photos & proofs that it's their negligence. It's not eben about the money. When these so call "mechanics" touches you car, our lives in in their hands, so any mishaps could be indangering our lives. This could've ruined my engine. All we want is a REFUND....Not a new car!!! This is a HORIBBLE way to run your business!!!!

Quick and professional. The office girl was polite and courteous. Oil Change attendant was…read moreefficient and offered good advice on which oil to use.

Great place repairing your car and the price to higher I know this guy about 40 yearsread more

Contacted through Yelp, due to area/location of vehicle…read more Servicing requested included replacing a 2003 Ford transmission, freon recharge, and was going to see if they had points-inspections to finish up safety overhaul. Sent that request as 2 described requests for service. Response was "Thank you for reaching out to Culp's Automotive. Unfortunately, we are unable to put your transmission in for you. We suggest Transmission Specialists in West Monroe. Sorry we couldn't help." And, to round it out, lastly, "Unable to service." So, they state they don't do any service work for for my vehicle tells me 2 things. They're probably skimming or conspiracy scamming insurances with customer-help or both. It's supposed to be an automotive garage, and it's a FORD EXPLORER, and they don't service them.. or do a transmission replacement. Transmission Specialists is an okay business, they actually move a lot of volume and do bodywork too.. I was purposely not going to the specialists shops because they are supposed to be the insurance companies first kind of choice, right?? So, could easily be a month out for scheduling and they post yes, our prices are expensive, but they show the creditation.. If I were trying to just have it put in by anyone, I could.. but the point is their business exists.. it's not a bar for alcoholics.. that's the same value as telling me where their favorite parking lot is.. no value. I genuinely wonder what they proport to service.. probably only vehicles 10 or less years old so ppl wouldn't notice upcharges from hell. If anyone uses this business, post your invoices!!! I would definite them as a scam risk, don't waste your time unless you're in the market for a $55 wiper blade replacement plus cost kind-of-pickup-gambit. Other than that, probably some body work and painting.. they probably want to start in the thousands and only take half the jobs that come in.. dk. But insurance companies do have bay requests with some shops, so that move to turn down works, plenty of them, have raised lots of questions with me.. They probably want to start at 5k for transmission replacement and just blatantly told on themselves as those shops that'll close up all around you. They're not competing with dealerships services or anything, but located around desiel mechanic shops. Very suspicious that they've been known to work on normal gas engine vehicles, plenty of times passing. Avoid them, they're taking up space hoping the city will take pictures of their hand tools.

Needed an oil change on Saturday morning and my regular place was closed. SO GLAD we gave VP a…read moreshot! They got my car right in, didn't badger me with extras, changed the oil and filter, and we were done in about 10 minutes! The waiting area is clean and air conditioned with plenty of seating and complimentary coffee. We will definitely be back!

The staff does very good work - more than expected. Another…read moreplace in town shorted me a quart because they did not check the manual for my car (takes 6 quarts). At another place, the guy flirted with a customer the entire time he worked on my car. This place has done the job quickly and the folks keep to their business. I'll be a repeat customer as long as I'm living here.

Love the car wash pass with unlimited washes!! This place is well kept. Friendly people, great…read moreprice,

After leaving West Monroe Take 5 and driving to Kentucky I realized something dragging under my…read morecar. My 2023 VW Atlas is quite low to the ground and that's probably why I didn't notice it sooner. After putting it on a lift, I realized that only 3 fasteners were left of the 14 originally. I'm now sure if they simply didn't reinstall them or left them loose, any way I hold this business responsible. I would have spoke directly to them however they won't answer and corporate customer service won't call back. After the $140 oil change now I've gotta buy a $160 part (plus screws) to replace the piece that drug on the highway for hundreds of miles. If Take 5 sees this and wants to pay for the repairs, I'll gladly remove this review.

My tire starting going flat while driving through Bastrop and these guys hooked me up FAST. Very…read morerespectful and knowledgeable also. I'll come back here in the future to give these guys more business

From the owner: We offer many services! Including, all mechanic work, Alignments, Wheels, Tires, Audio,…read moreaccessories, and so much more. Come by and see us!!

Fast service, good communication, and a personal touch. Perfect place to take a Toyota. It was 20%…read moreless than the Toyota place for new brakes and turning the rotors.