Mistakes happen. Luckily, this Jiffy Lube has great people. It was communicated to me what happened to the car and what they would do to fix it. They stayed true to their word. They resolved the issue at their own expense and with a sense of urgency. I got my car after a few hours, with a detailed explanation of what they fixed and the parts they replaced. In light of the very bad situation, they showed incredible professionalism and great customer service. My only regret is that I don't remember the name of the gentleman who was taking care of me and talking to the Jiffy Lube regional manager. So, based on the receipt, I would like to thank Ernesto, Felix, Lawrence, Giovanni, and Anil. read more

Ernesto helped me out, brought my car right in and had my oil changed, filters replaced and new wipers in less than ten minutes. Ernesto and the rest of the staff were super welcoming and friendly. Highly recommend! read more

Jiffy Lube - My car with clean oil, new wipers and a clean windshield in less that 10 minutes. Awesome service! - Oil Change Stations Near Me - Monterey, California

Nice service for a quick oil change. The guys got me in line quickly and Joshua was great attending to me and my vehicle

DONT GO FOR AN UBER CHECK ! brought my 2010 car in for an Uber inspection and with it in perfect running order was denied by the ridiculous manager there for some PAINT damage ( scrapes ) ! Went elsewhere 10 minutes later and passed with flying colors ! Was blown away and even the poor staff was embarrassed telling me . I can't imagine working for a man like that !!!! read more

Don't recommend this place. We came here to do a simple oil change. It seems this place just hires anyone that needs work and not people that are in the trade. After brining my vehicle here for an oil change, I was observing the worker do everything and he almost swapped the oil filters and put in a completely different one that doesn't go to my car. Then he almost put the wrong oil. Then he went to another worker and asked what oil to use for the vehicle. Immediately I had to step in and stop the work before any damages were caused. We ended up going to Valvoline in Salinas and they were terrific. read more

At a certain point in time, I had constant problems with oil on my Subaru and was going for top offs like every other week, lol. They were always helpful and patient with me, carefully explaining everything because I know nothing about cars. Really like this place, and I'm here a lot. read more

I really like the drive up, no appointment service. Oil change for the Toyota Tacoma was $59, but they always have internet coupons. Found one for $25 off, which worked. So, $35 for an oil/ filter change with a vacuum, tire air check, windows washed and other areas checked is pretty darn good. I do this at least, once a year, even though the mileage was less than 3k. Less than one hour wait, on a Friday afternoon. Happy camper, here! read more

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I was traveling from out of town, when my right rear blinker went out. A local friend recommended the Jiffy Lube on Fremont Street in Monterey. It was mid-afternoon and I was helped right away. When he was finished replacing my blinker bulb, I asked, "What do I owe you?" He replied, "No charge." What great customer service, helpful, kind and very thoughtful. I highly recommend this business. read more

Professional and quick experience! Thanks to Larry and Ray. Would definitely recommend this shop. God Bless!

Oil change. Always quick in and out. Staff is always friendly and helpful. Value is always good.

Came in for my twice-a-year oil change. I've used Jiffy Lube for all of my oil change work. I appreciate that they don't push additional services on you, but they do tell you the items that you should get checked out. Price of service (two air filters & oil change) $190 read more

Jiffy Lube - Storefront - Oil Change Stations Near Me - Monterey, California

Have been to this location a number of times. They are always very good and quick. The staff are personable and do a great job. Would recommend to anyone needing service. read more

Car ran smooth before I went in. Got an oil change, now when I put my car in reverse it shakes. Better off not getting an oil change than coming here. read more

I came to this location to get my top off and was notified that they could not taught me off because it had been 4000 miles since my last visit yet it's still not time for my next oil change. Just a warning if you use this location They do not disclose this information except for small print on your receipt. They're charging me $12 per quart to top off my engine horrible customer service! I would never come back here! read more

I went in for an oil change this morning when they opened and was in and out in about 20 minutes. The people working were friendly and knew what they were talking about. I also appreciated they didn't try to push more services on me and were upfront about the price. I will definitely be back! read more

Just moved to a new state and had my oil change this morning, where they discovered that the drain plug on my car had been completely stripped and required replacing. This Jiffy Lube in Monterey was the last place I had my car's oil changed so unfortunately it looks like this was a result of their work. Thankfully didn't cost me too much to replace but it was an unnecessary mistake that could have been avoided with a little extra care and attention. read more

Jiffy Lube - Drain plug completely stripped - Oil Change Stations Near Me - Monterey, California

you can start by hiring some real professionals that know what they're doing. Your customer service is terrible there and you treat people really bad, especially locals your price gouge and you never get any clear answers. always remember the customer is right as a manager of that place you need to learn to remedy problems instead of making the customer feel like they were at fault for something that you people did wrong. I will tell anybody that I know not to go to your business. read more

I'm literally just waiting in the lobby as I write this review. This is by far the best Jiffy Lube I've been to in Monterey and in the peninsula in general. They were quick to greet me, got my car and drove it in to get serviced right away. They were all super friendly and professional, I will not be going anywhere else to get my car serviced. Thank you all! read more

The workers here at the Freemont St Jiffylube is always so friendly, helpful, and quick. Always prefer going here over my local Jiffylube for that reason. Thank you guys! read more

Signed up my car online today and chose my service. Showed up and was told the oil I chose (one of 3 recommended by their own site) was "wrong" and I had to pay over $140. BS. Why lie? read more

As far as vehicle maintenance goes, I like to go places where I feel like I don't try to upsell me on things I don't need. As a woman going in alone I have to be careful. I have never felt like this Jiffy Lube location has tried to take it vantage of me. They always do quick service and take care of my car promptly. I don't need an appointment and I get in and out and can get on with my day. They do complementary vacuum and clean the inside of my window drivers window. And of course the stickerTo remind me when my next service is due. This is a good spot to go when you need an oil change. read more

Jiffy Lube - Car maintenance!! - Oil Change Stations Near Me - Monterey, California

Came to this location for the first time for an oil Change and radiator flush. Great customer service and friendly guys working here. Lots of shops and restaurants nearby if you don't want to wait at the shop, although they do have a nice set of benches and tables outdoors for sitting while you wait. Very efficient and will definitely return here for future service. Be sure to check the website for coupons before you go. I save 20 bucks off my service. read more

Fully vaccinated it's time to get some car maintenance done. The crew at this Jiffy Lube puts out a good service. It's a large crew and everyone is busy. The workers are polite, knowledgeable and motivated. The attention to my vehicle was noteworthy. I appreciated the full inspection and recommendations for factory suggested maintenance. For years I patronized the Jiffy Lube on Abrego in Monterey. That is another very well run operation. The Monterey Peninsula is fortunate to have two very good quick oil change/light maintenance outlets to choose from. Thank you Ray and crew. *20 minutes total time. *Oil change, air filter, rear windshield wiper, full service -- $59. after coupon adjustment. Thank you! read more

I went in today to have the fluids topped off. I was greeted with a warm smile and a friendly face!. Mattie was extremely polite, efficient and explained details to me. He did not try to upsell to me (which I hate!) but instead reminded me to bring my car back for its regular oil change in 2 months. He was such a delight! read more

Came in for an oil change, and Steven (young guy with great hair) went out of his way to vacuum my car and help me put my air filter part back on. The young woman with also great hair was super friendly and efficient. The wait wasn't long and everyone I interacted with was super kind! read more

Very quick and very friendly. Always get my oil changed here. They're not pushy, top off all fluids and even clean your windows. I highly recommend them! read more

Once again I received excellent service at this Jiffy Lube. They were quick, efficient, and very friendly. It shows that Steve is back as the manager because the staff seem happy and are delivering excellent service. read more

A fast clean place to get a quick oil change. PROs: I only had to wait about 15 minutes for an oil change to my car. They provided a discount without asking for it. They cleaned all my interior and exterior windows and vacuumed the car very well. The waiting room was very clean and provided free Wi-Fi, cable television, and fresh hot coffee. The staff was very polite, knowledgeable, and fast. CONs: I have none! If you're looking for somewhere around Seaside to get a quick oil change with a decent waiting accommodation, this is a good choice. The dealership will always have a much nicer waiting area but you're going to pay a lot more for that all change. read more

Came here for an oil change and a few other things, great service and customer service. Except when I went home I noticed I was charged an additional $283... after speaking to the manager I was told he didn't see the additional charge, would look into it further and call me back... No call back. Seems they figured it out because the money was put back a few days later, but coincidentally my bank account has $400 of fraudulent charges now. Not worth the risk- just go to the dealership to get the oil change! read more

These guys are super fast and professional! I was in and out in 15 minutes! I would definitely keep coming back and recommend this place to others! I'm not sure why they have such bad reviews they have done me right . The price for my oil change was $61, super affordable in my opinion! read more

Service was good, One thing I did notice was a young man by the name of Javier was vaping on the job out the opener in front of everybody. He did look kinda High. I feel that's very unprofessional and not really safe if he's driving customers cars. I think they need to do random drug test.. read more

Giving this buster one stag is way to generous. I thought these quick in and out oil changes provided service at reasonable prices, I was wrong. I had a 2012 Ford Edge serviced to the tune of $78. For 5 minutes work. I did get a line of BS about the manufacturer requiring a special oil only and this car needed an extra quart of $2. Oil for $8. What happened to the special $25.oil change that I remember Jiffy Lube advertising? I've checked several local garages that also provide an oil change service finding none that charged over $54. This makes me very suspicious of their business and sales practices, Well this clip joint has seen the last of me. I feel like I have been fleeced by a used car salesman or an ambulance chasing attorney. I do not recommend this business. read more

Always great service and of course it's fast, otherwise it wouldn't be "Jiffy" Lube! The staff is always friendly. I bring both cars, GF & daughter's, here for regular scheduled service. I take advantage of the discount offered for the 2nd car within 7 days they offer. It's clean, it's fast, it's efficient & courteous service....what more could you ask? Thanks Jiffy staff, see you at the next 5,000 miles! read more

So I went here for my last oil change because my main mechanic was super busy. I was going on a road trip and didn't want to chance my oil in my suv. Fast forward to my next oil change and my mechanic sent me a picture of how they put my filter on. It appears to be hammered on and definitely not done right. I will never bring my car back here read more

Jiffy Lube - Oil Change Stations Near Me - Monterey, California

This location use to be good. Not sure what's happened over the past year. But I will not go there again. There was a lot of bay swapping with cars. The oil changes have made me just do my own going forward. I had to wait for the oil filter to arrive. The whole vide was off. read more

I have been taking my wife and my cars to this Jiffy Lube for years for regular service. I finally had to write this review. This company and the service it provides our community is so professional that it can be easily taken for granted. The people have a great attitude and are so helpful they need to be acknowledged. I give a special thanks to Steve Crews, the store manager, I give him credit for the great morale of the crew. He is always very professional and knowledgeable. This last visit he noticed a crack in my oil pan that could have created real problems. read more

I had read some of the reviews here on Yelp, and that would normally have been enough to keep me away from here and go somewhere else. But I was very close by, so I decided to take a chance. I went in on "high alert" for attempts to upsell me. I tried to head off any problems by telling the guy who greeted me that all I wanted was an oil change with regular oil. But alas, apparently that message wasn't communicated to the salesperson. I was called to an alcove at the rear of the waiting area and the sales presentation began. First, it was suggested that I buy synthetic oil. I think I had to say "no" twice to that. Then it was suggested that I buy "high mileage" oil and again I said no, I just want plain old oil! Then I was informed that my car's manufacturer recommended various other maintenance procedures. Fortunately, I keep track of my car's maintenance and I knew that absolutely none of the recommended procedures were necessary or due. However, I did accept their suggestion to change my windshield wiper blades because that was one thing that I did need. Trying to end on a positive note, I'll add that I didn't have to wait long for them to finish the job, and the waiting area is nice. read more

This Jiffy lube happens to be a really good one! I've taken my car in there to her three times a year for the past four years. They have always been quick, thorough and paid attention to details! If they could just put a detail shop in back of it it would be car heaven! read more

Avoid this place at all cost. If I could give A lower rating than 1 start I would. We took the car in for a simple oil change on Saturday 2/1 and when we started the car the check engine light was on. After getting the run around by the supervisor on duty we were referred to another manager who wasn't present at this location with the assurance that the situation would be rectified on Tuesday. Tuesday turned into Wednesday, now it's Thursday and we're still getting the run around. I wish I would've known this locations history of messing people's cars up before I weNt in. Bad service, awful business. BEWARE read more

I often go to Jiffy Lube in other towns. It's a quick, easy walk-in and inexpensive. HOWEVER, Jiffy Lube in Monterey charges $124 for a basic oil change, something that is $40-$50 at other locations. I was totally unprepared for that! Of course I paid because the work was already done and I'm not going to make a scene in the store, but I will not be returning. read more