Went in to see if my tires were in good shape for my upcoming trip to Florida. Nate checked all my…read moretires and showed me what to look for in tire wear, confirming that my tires were fine and didn't need to be replaced. Appreciate his honesty and will be back when I do need new tires!

Family run, excellent service at reasonable prices. Have worked with them for 20 years, always top…read moreshelf.

I took my 2012 Kia for Struts, tuneup, oil change, you know, regular 75,000 mile maintenance stuff…read more I have always found the guys here to be professional, courteous, no pressure and above all, very very reliable and competent with the repairs. I want repairs done right! They do that, even with older cars (I had a 2005 Toyota. They were fabulous with that one too!)

Absolutely terrible experience. I would never recommend this place to anyone!…read more To start off, I purchased a vehicle through Carvana and noticed that the steering wheel was slightly off-center. Carvana instructed me to bring the vehicle to one of their repair facilities, and Parkertown Auto was the closest location to me. From the moment I walked in, the experience was a nightmare. The service writer immediately started arguing with me, insisting that Carvana would not cover the alignment, despite the fact that I had ALREADY spoken with a Carvana representative who confirmed that it would be covered. After wasting several minutes arguing with me, I finally told him to contact the number Carvana had provided and figure it out himself. When I dropped the car off, I specifically explained that the vehicle tracked straight but the steering wheel was slightly off-center. Later that day, I picked up my car, and the service writer told me the alignment was "all messed up" and that they had managed to get it covered. Great, except I already knew it was covered because I had done my homework before ever showing up. On my drive home, I immediately noticed that the steering wheel was in EXACTLY the same position as it was before they touched the car. So much for fixing the problem. I called the shop, explained the situation, and was told to bring the vehicle back so the service writer could "do it himself." I brought the car back, they had it for about an hour, and eventually called to tell me it was ready for pickup. Then things somehow got even worse. On my way home, I noticed that my car had been switched into Sport mode and, more importantly, MY DASH CAMERA HAD BEEN UNPLUGGED! I immediately called the shop to find out what was going on, and the excuses started flying. Apparently, my dash camera would interfere with their alignment machine. Seriously? My vehicle already has TWO factory-installed, hardwired, forward-facing cameras, but somehow my aftermarket dash camera was supposedly the problem? That explanation makes absolutely no sense to me. I have over EIGHT YEARS of experience in the automotive industry, ranging from working as a mechanic to managing an entire department. I understand how repair facilities operate, what a proper customer experience should look like, and what it means to treat customers with respect. In all those years, I have rarely encountered this level of unprofessionalism, disrespect, and excuse-making. The complete lack of communication, the unnecessary arguing, the failure to correct a straightforward alignment issue on the first visit, and the fact that I had to deal with excuses after discovering my dash camera had been unplugged made this an absolutely unacceptable experience. I went in expecting a simple alignment correction and left questioning the professionalism and competence of the people working on my vehicle. Save yourself the headache and take your business elsewhere. Based on my experience, I would NEVER recommend Parkertown Auto to anyone, and I will absolutely never give this shop another dollar of my business. BUYER BEWARE!

I took my car in for an oil change last month and the workers were very kind and pointed out a few…read morethings with my car that could be a potential problem in due time. Ended up being the case brought the car back into them and they handled business very professionally with reasonable pricing. My car is running like it was when I first got it ten years ago. Big shout out to the owner Bryan for his hospitality and frankness in the field

I showed up on time for an 11 o'clock oil change appointment, and was told that it would be "hours"…read moreuntil they got to my car. Terrible service; I'll never go back. I went ten minutes away to the Lube Doctor and they took care of me right away.

WOW! Today was my first experience with Mastercraft and the service was exceptional. My brake…read morelight on my Audi Q5 went on and I went to Mastercraft to replace the front brake pads. I just had my back brakes replaced at the dealership and was surprised to see this alert. I had been told my front brakes were fine. The Mastercraft team inspected my brakes and told me they were fine and that this was an electrical issue that prompted the alert. They gave me other recommendations for the future. They were AWESOME. Also, they did not charge me ANYTHING for this inspection. I have already highly recommended them to friends who live in the area and plan on using this team in the future. BRAVO to them!

Recently left a review that was not necessary...... My…read moreexperience at Mastercraft has been perfect !!!!! They boys there go beyond keeping my 99 jeep running ...... Would recommend them highly !!!!!!!

The only Auto Center that I would trust my prized GTO to. I usually go here for everything from oil…read morechanges and tires to a clutch installation. Jeff, Rich and all personnel are professional and knowledgeable. They are extremely careful when handling your car, regardless of the service nature. Their prices are competitive both for labor and parts. Great team!

I have been a loyal customer for years but no more. U guys lost me. I sent my 19 yr old daughter in…read morefor a oil change. Upsold her on airfilters and charged me 245$ for it Shame on you.

Called owner Bebo at 2:20 pm for a brake job on a Chevy Tahoe 2008.I had the vehicle back in less…read morethan two hours and also they advised of an upcoming repair. Honest repairs and fair pricing. Bebo the owner very courteous and knowledgeable. No BS service like many of the local shops in Barnegat give you. I moved from Toms River and my regular shop of 25 years is too far to go so I am happy to have found my new "go-to" shop and I can walk home after dropping the vehicle off!!!

to give a little background. brought truck in on friday, told me it was fixed. not fixed. and still…read morecharged me 200 dollars

Fair and honest shop Hard to come by these days…read moreI would recommend contacting the owner Tom to get a quote for service and repairs

I recently permanently moved to Barnegat and purchased the 2020 Volvo I was leasing. It was time to…read moreservice the vehicle and based on yelp reviews I scheduled an appointment with Petty Motor-works. Tom (the father) answered the phone and helped me schedule the appointment. I dropped off the vehicle today around 9AM and was greeted by Tom (the father), he explained appropriately how much it would cost and told me that they were down a few men due to COVID but, my car would be ready by the end of the day. At 11:15 Tom (the father) contacted me to tell my car was ready. I went to pickup my vehicle around 2PM and was greeted by Tom (the son) he explained what was done and also explained that there was pieces of the brake pad sticking to the brake disc. Tom said that this was something that may fix itself as the vehicle is driving or may need servicing in a he future. I was pleased with the service and the way both Tom's treated the customer.

Excellent Customer Service across the board, friendly and knowledgeable mechanics, I had a nice…read moreexperience very professional they keep you posted on the repairs, especially on the major job, I highly recommend this repair shop L. Brown from NYC

I brought my car there because of supposedly good reviews. Anyway, 1 power steering pump, 1 idler…read morepulley and 2 belts cost me over 1400 dollars. I was charged over 400 just for a Re manufactured power steering pump. I had my car towed in so I'm sure its easier to take advantage.