I believe that was the supervisor who assisted me. His pretty ,good in communication and knowledge his recommend things, but he said that could wait when I get back home. Service is pretty fast which amazing. read more

If I could rate then NEGATIVE 0!!!! I would definitely would, date of service 01/30/2026 Supposedly Service Performed by: Vishaant S Zedfred C One the red flags where it says service checklist was done it stated I declined windshield cleaned, I was never asked. I came in for a simple oil change ! In order to do my oil change, they need to Lift up the hood , tell me how the " fudge" they miss that battery acid spilling!!!!!! Now this if going to cost me thousands of dollars to repair! Worst place to get any service here! Stay away, it's a bunch of kids playing mechanic. read more

Jiffy Lube - Auto Repair Near Me - Garden Grove, California

Refused to honor Jiffy Lube's corporate coupons, and does not price match. An oil change cost me over $100 even with a lesser coupon applied (which they did honor). They didn't notify the car's computer that the oil had been changed; I had to google that myself to get the notification to turn off. read more

I've been coming to this jiffy lube since I got my new car for about the last two years. They are always efficient and have coupons available for this location which I always use. The team here is all nice and they always let me know when I need a certain service like a filter change etc. Great value and great job! Thanks guys! read more

$60 for oil change laber is a robbery using my own oil and filter. This is outrageous

I came in for a full synthetic oil change and it took just 20 minutes on a Monday afternoon. I was helped by Eduardo very friendly gentleman that answered all my questions and gave me honest feedback about the services I requested. $144 after tax can't beat the price for 7 quarts and peace of mind. I'll be coming back for my next oil change. read more

Easy and great service. Tesh was amazing and got everything done less than 30m. Def would come back

visited this facility yesterday for an oil change etc. prior to taking my 8 year old car for a smog check. I showed the counter guy the last service I had from Toyota (2021) and he told me he would check my car and let me know what was needed. I have NEVER had such amazing and honest service, I was told that nothing was needed and my maintenance required light was reset for me for zero $. My little Toyota passed smog. this is a go to place for sure read more

Per my previous review I mentioned that when I took my truck for service they didn't closed my engine air filter box. I took my truck today to get serviced at another shop and turned out JIFFY LUBE didn't even place a new air filter. I had been running my truck without an air filter for the past 5000 miles. I don't know why I didn't bother to check instead of assuming they had placed one . Definitely never coming back . read more

Good service and excellent customer service by all staff members. Also very convenient location.

Called at 545pm to confirm their closing time and the price of an Uber Vehicle Inspection since they were almost 30 min away from me. The guy told me they close at 7 but to hurry and get there by 630. I got there at 630 sharp only to be told, "Oh uh by the way, it's cash only." I can't confirm, but I feel suspicious that the intention was to pocket the money and simply fill out the 1 page form. Huge waste of time. read more

Was very fast and affordable. Adrian was informative and was nice. Would recommend for a quick oil change

Just an FYI - this Jiffy Lube DOES NOT check your brakes or your battery. Got my oil changed a few weeks ago, and a few days ago I noticed that whenever I would turn my car on, the lights on my dashboard would flash on and off and it took a while for my car to start up. At first I assumed it's just temporary because of the cold weather and I thought that since I JUST had the car inspected and they said everything looked good - that I didn't need to make any repairs. Anyways - today I tried turning on my car and my car was dead. I kept turning it on and off, and eventually it worked long enough for me to risk driving it to another Jiffy Lube closer to me. They reconfirmed that the issue was indeed because of the battery - and even without real inspection you can see the car battery was corroded and that the battery was last replaced in 2017. Any car repairman should have made note of this - but they did not. It wasn't until I called back Jiffy Lube Garden Grove today did they say - Oh ya, sometimes we forget to check the battery and we don't make reports on it. Being someone that doesn't know much about cars, all my trust is in the car repairmen/women to tell me if my car is safe to drive or not. Why is it not part of your checklist for the inspection if it is for another Jiffy Lube? But like I said, apparently it's obvious at first glance that this battery is clearly corroded but nothing was advised of me to replace it. I'm pretty forgiving and understanding of things, but if my safety lies in the hands of someone else who I paid to inspect the health of my car - I should expect them to advise me and to not "forget" to inspect something important. read more

Jiffy Lube - Super corroded battery - Auto Repair Near Me - Garden Grove, California

Took my wife's car earlier this month on a Saturday morning and the service I received was tremendous! It was quick easy and wasn't even upsold on anything. So the next day I brought my truck and received the same great service! So happy to have found my new go to place! read more

I've never taken my car to a jiffy lube so today was a first. I went for an oil change, but they also checked for other things (standard for most places) but the staff were very friendly and efficient. the prices were reasonable too read more

I had a great experience at this Jiffy Lube- the gentleman helping me was Gerardo and he was so polite and knowledgeable and courteous. The service itself was quick which was great because I was on my lunch. The entire team seemed great I'd recommend this location read more

Jiffy Lube - This is Gerardo who is professional and offers awesome customer service. - Auto Repair Near Me - Garden Grove, California

Excellent service! I was quite anxious when I go anywhere to get anything serviced. As I pulled up, a representative came out and assisted me right away. I came for an oil change and there was no pressure or upselling. They did advise me that I had some filters that could be changed out (again totally optional), but I got it done anyway since they're very thorough. My anxiety just melted away from this. Also, I want to mention that the representative was so kind!! He let me take my time to look up discount coupons to use while I get my car serviced and found the best one to use. Overall it was way more affordable than going to a dealership. Will come back again!! read more

Brought my Lexus and Dads Toyota Tacoma both very times The experience was amazing, quick, and helpful. Adrian is great guy and very knowledgeable and communicative. Will be coming back here when I need to read more

Quick and friendly service. Was in and out within 20 minutes. Prices are high but prices went up pretty much everywhere nowadays. read more

Jiffy Lube - Prices as of September 2022 - Auto Repair Near Me - Garden Grove, California

Very friendly and helpful answered all my questions and enjoyed the vibe with the workers there

When you're paying for a service you expect the full service. I came for a high mileage oil change and did not receive the inspection or windshield cleaning that came with my service. At first I gave them the benefit of the doubt, but later when I saw on my invoice that I had "declined" these services, I knew I had been scammed. Contacting customer service won't help, the DM told me he would follow up with me and never did. Check your invoice before you leave, especially since these services are not cheap. UPDATE: they used the wrong oil for my vehicle. My vehicle always gets 5W-20 and they put 10W-30. Make sure you check your invoice, even if they are rushing you. read more

Came in for an oil change Monday November 13, 2023 2:30 PM. I asked how much it was. The thicker/wider Hispanic gentleman with the mask walked up to me and asked what oil I used. I told him conventional. He asked me to open my hood and said it took synthetic. I told him I use conventional. I said if you don't wanna do it I can go somewhere else. He said "sorry we can only put synthetic." This is a lie, you can put whatever oil you want. Leaving to Valvoline. read more

I came here because it was the nearest Lyft vehicle inspection location. This review is based solely on my experience in getting the required annual inspection for my Lyft vehicle. Came by just before 11 am on a Friday. They were able to inspect my car immediately. They prompted me to drive my car into one of the repair bays. They completed the inspection and found one of my brake lights was out. I already knew this so I asked them to replace. The cost of the inspection and bulb replacement was very fair. This was fast and fairly priced. Staff was friendly and helpful. read more

Stopped by on Sunday and was very irritated with how long I waited for service, especially when I saw other cars coming and going before I even got seen. The people who helped me we really nice though. I was a bit concerned because I asked if they recommended me getting my oil changed and the person who helped me in that moment said he said he wasn't sure because they go by miles driven, which I was approaching, but my oil health seemed ok. I wish I would have gotten a more helpful answer. Be sure to check in to get the $20 off you left next oil change. read more

I really must give this particular location five stars!! Went for oil change and Tesh was absolutely the most informative and helpful person I have had conversation with regarding my oil change. Service was complete and price was more than fair. Highly recommend going here. Thanks Tesh for your help and recommendations. Will see you in another 5,000 miles. read more

Great Service! Rolled in 15 minutes before they closed. Adrian and his assistant helped me immediately! Thank you guys!!!

I came to this location almost at the time they opened a few days ago and was greeted by Adrian. I told him I just needed and oil change and he immediately took my car in. I went inside to their lobby and was checking out prices and noticed that everything has increased in price. Car was serviced fast and I was on my way. read more

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In Orange for a conference and really needed an oil change on my car but didn't have time before I left my home. They were very responsive and my oil change was complete within 20 minutes which was so helpful since I was on a schedule. read more

Avoid this place at all cost! I've used them a few times when I don't have time to change my girlfriends oil myself. They are way over priced and always try to up sell the customer. Today after the typical up sell attempt, they came back and said that they topped off the coolant. Ok, I always check fluids and they're never low, but whatever. When I asked the worker if he was sure, he replied with , "yes it's because in the summer it's hotter and coolant evaporates ." I replied with that's impossible, it's a closed system unless there's a leak (which I know for a fact that there isn't one. ) Anyways I left and it wasn't till I got home that I realized that they charged me an extra $2 to "top off the coolant that was low" . I specifically told them I'm just here for an oil change , nothing else. I've been irritated every single time I've left this place. The up sale, and the ridiculous price. You may be thinking, whatever it was only $2 , but for me... it was the straw that broke the camels back. Never again read more

Great service Gerardo and his team had excellent customer service and was able to get my car out in under 15 minutes!

My car needs an oil change and filter , the guys here are ready to help you out. They are honest and on top of anything else and suggest what your car may need. They don't push you on anything. Geraldo was helpful, experienced and understanding. Great service overall! Thanks jiffy lube team! read more

Warning!! Do not go here for an oil change!! This oil change station left my oil drain plug loose so that oil was puddling under my car. I lifted my car up with a jack and jack stand to see what was leaking. I found out instantly that the drain plug was loose from the oil change I just got from this place. It seems because I had a disagreement with them about what oil I wanted in my car in which case I presume caused them to act out in revenge. What oil place can't even do it's most fundamental function. No way I'm returning to any Jiffy Lube ever again. I lost a good portion of oil and have all the pictures with time stamps and the day the oil change was performed. I will be filing a complaint with the California Bureau of Automotive Repair. read more

Jiffy Lube - Auto Repair Near Me - Garden Grove, California

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This place is a rip off. They charge 2x more than walmart oil and lube down the street and 25% more the valvoline. No wonder why I was the only customer. read more

I have an 05 Infiniti that's been suffering with a valve tick for a while now, and the car takes 5W30. Came in on a Sunday, they don't have that oil grade, but they said 10W30 would be fine. Couple days later, the valve tick became more of a hammer. It was so loud. Now it also has white smoke coming out of the exhaust. The car is now gonna be junk. read more

I went for light change & oil change its nice they do the on time perfect like it come back again .

I usually always come here for an oil change! The staff are very friendly and efficient. There's barely ever a wait when I go, but even when there is a wait, they finish the job pretty quick. I came by yesterday for an oil change, and it was done in about 5 minutes. I wasn't able to get his name, but the young man that rang me up was able to answer all my questions, and break everything down for me. My car is quite old and needs a lot of maintenance, so I was very pleased that he was able to educate me. This Juffy Lube location has never failed me, and I truly appreciate the employees' excellent mannerism. Great job! read more

Great service. They were able to take me right away for a quick oil change service. Luis was very thorough in his work, great team with positive attitude. They honored the coupon plus offered few dollars extra discount with other in store offer. read more

Decided to spontaneously get my oil changed, since it was about time to get one...and when I called and asked about the wait, they said it was first come first serve. I asked how much the oil change was, and instead of giving me just the prices, he spews off the prices as well as a list of things that they also do when we come in for a service. I parked and walked in, and Oscar told me to bring the car into the bay. Um...okay. He asked me to stop in front of the bay and took down some info. I waited in the store while they finished everything, and it was relatively quick. Windows didn't really seem washed tbh, since there were still rain spots on a couple of them (or maybe they washed but didn't wipe completely dry lol). Appreciated the quickness of service. read more

Wow... got a coupon and nice friendly service. Was quick and polite service. Definitely would recommend this place.

Surprisingly when I went on Sunday there was no wait. I always dread getting an oil change, let alone on a weekend and/or past 12pm. But not having to wait was very nice. The entrance is difficult to pull you car in the shop. But good fast efficient working crew. They did try to up-sell me a new air filter, a more expensive oil change but I'll just go to autozone and replace it myself and I just went with a conventional oil change. It took about 15 minutes. At checkout he explained that I had a few leaks that I should probably get checked out and why it's important to use high mileage oil for my that is over 120k miles. I appreciated that and next time I definitely will get that. Lastly make sure to Google: Jiffy Lube Coupons and get your $10 or 20% off coupons. They are always available. I always make sure to get mine. Especially because their prices went up a little for oil changes. read more