I went here to get a brake light bulb replaced. They replaced the bulb and broke the tail light and then denied that they broke it. It cost me over $ 218.00 to get a new tail light lens. I filed a complaint with the BBB and the FTC. This place is a disaster. The manager was disrespectful to me and denied they broke it. Nobody else has ever removed that tail light lens. When I got it repaired/replaced at another shop they told me that whoever took it off and put it back on broke all 3 clips on the inside which holds it secure. I will never, ever use this place again for anything. Terrible, terrible, terrible. read more

I just wanted an Oil and Filter. I got a chip in my paint. I got my glove box left on the floor. Oil cap on backwards. Guy didn't know what type of Oil went in my Car. 6 months ago I got Oil change in my truck. Next day checked the Oil. It was half quart low. The people working there were Nice. The quality of work not so much. This place is hit or miss. read more

Showed up last minute and absolutely needed the service. very friendly staff and got the job done quick. they have a full service checklist they run through on oil changes, replaced my filters and they topped off my coolant. Taylar is the best! read more

I wanted an oil change . I asked for a top off with my oil change . They only gave me a top off Wtf . What is wrong with workers anymore . Holy shit . You go to an oil place for an oil change wtf. Never go there . They do nothing . read more

I just wanted an oil change, after arriving the tech took off my air filter (which I understand is standard operation) to see how bad the filter was and then he couldn't get the air cleaner lid screwed back on. While struggling with it he dropped the air cleaner lid screw into the engine compartment not once but twice. The second time he just left the screw and put in a new one that didn't seal the air cleaner box correctly. This was all while I watched from the waiting area. I confronted them when they pulled my van outside and had them fix the air cleaner lid correctly and I ended up finding the missing screw for them. They were just going to send me driving away with the air cleaner box jacked up had I not caught and confronted them to get it fixed right. Won't be back. read more

Worst service ever experienced at a Jiffy Lube!!! Totally ripped-off on the upgraded service package....will never be back!!!

What's the problem with people?? They treated me like a King on my visit for an oil change. This is a great place to get oil changed and it's at a good price. Take my word for it. read more

I have been getting my oil changed here for 4 years. I have never had a problem. The employees are always very polite and professional. I was very surprised to see only one review and a bad one at that. I am a car guy and fairly picky. They are good. read more

My first experience at this location was great with everyone being very professional and nice. He doors are always opened for you and they even walk you out to your car. Wonderful customer service. My second experience I went in because my oil light was on but they said my oil still looked clean and had about 1,000 miles left. I feel like most places would just change the oil without telling you so I really appreciated the honesty! I definitely plan on returning. read more

The district manager, himself, and his commitment to solving a problem, deserves 5 stars. However, the process of getting to that manager deserves negative stars; so 1 start it is. The technician who performed the initial service on my car was abysmal at any kind of service. I wasn't going to write this review, but upon reflection of the technician who initially handled my claim, I have since changed my mind. I went here to get my transmission fluid changed. Within an hour of leaving the place, my transmission was slipping. I took it back, and the technician came outside and checked my car without it running (which I found out later is not the way to check trans fluid). He told me it was full (which my mechanic later tells me was a "false full" as the car was off). The car continued to slip, so I took it to my mechanic a few days later, who discovers I am MISSING 5 quarts of trans fluid (what he had to add to fill it). He checked my entire system and I had no leaks. The fluid had not flowed into any other area, like my radiator. It costs me almost $200 to find this out. At this point my mechanic explains that trans. fluid should be checked with the car running. He writes it all up and I take it back to the store. I go back to the store, and the person there available to talk with me is the initial technician who did the work on my car and I say I would like reimbursement for the mistake. His response to me is that it was full when they were done. I brought up his check of my fluid when I came back to the store ( without the car running), and he tells me it was running; that he had me start my car (I could look at this as a lie to my face, but at this point I'm thinking he is just not remembering it correctly as it was busy when I returned). I correct him and say it was not, and better yet, I had another person in the car who also knew it was not running when it was checked. Beyond that, I asked him to then explain to me where 5 quarts of fluid went, especially with no leaks in my system. He could not; he just said it was full when the car left, which is what he tells me the company will say as well (essentially telling me I won't get reimbursed for the added expense I went through). Also, he then proceeds to tell me it was checked "full" before being pulled out of the shop. I later talked to my mechanic about that, and he lets me know what with a trans. fluid change, the car should be placed in gear and rocked a coupe of times to force fluid through the system, and then checked before driving the car out (otherwise you can again get a "false full" reading on the dip stick. Back to the store encounter... I ask to talk to a regional manager and am told there isn't one. There is just the individual who owns the business. I ask to talk to that person. He isn't available, but the guy I'm talking to says he will talk to the owner and then says to me, "I'm not calling you a liar, but it was full. That's what the owner is going to look at." So, he basically calls me a liar. At this point, I let him know if necessary, I would go to court over this issue (albeit small claims court). I wait a few days after hearing nothing, and call. I talk to a store manager who is very polite and apologizes for the experience, and tells me he will talk to someone. I wait another day and call back. The technician, who initially did the work, answers the phone. I ask if the owner has been told yet, and the technician says he was going to get to it that afternoon (apparently not a high priority). That he needs to send the paperwork I gave them to the district manager. At this point, I remember asking about a "regional manager" and being told there wasn't one. Apparently the terms "regional manager" and "district manager" are worlds apart. The easier interpretation is that he just lied to my face previously. I ask for the name of the manager and which store he works at, so I can call him. He gives me the name and store; I look it up on the net, and I call the district manager who apologizes for the experience and calls the other store (the one I was just talking to). When he is finished with that call, he called me back and explained that I would be reimbursed for the extra work I had to have done. When I pop in to get the check, the technician sees me twice, once telling me he'll get the district manager (who is in the store at that point). No apology from the technician at all. The DM comes over and again apologizes for the issues I had, and gives me a check covering my extra expenses. I had been going to this place for almost 10 years without incident until this last time. After what was said and done by this technician, the fact that the individual somehow retains employment there, is enough for me to never return. read more

Would have gone for no stars. Not taking my vehicle there ever again. Nice staff they really seem to want to replace items that don't need changed. Funny I have been around cars my whole life and served in the Marines as a truck driver I know my truck and I take pride in knowing its in and outs, but its funny my licenses plate lights worked before I got their and I know my air filter is brand new, what do they want to replace my air filter and lights licensees plates included which the last time they tried that one they also failed to realize there special lights not stock to the truck. Boy oh boy the big issue however is they told me only one light was out low and behold there is actually too and the wires where cut.fresh. read more