great service, great customer service, fair prices. Will definitely come back to get more oil…read morechanges in the future.

Crappy place, crappy and very rude employees. Unacceptable wait time with only one vehicle in front…read moreof me. Finally get in and they claimed I was "going too fast." Left and will never go back.

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

Totally unimpressed. Sat there for THREE hours for them to change a time (that was "free" because…read moreit was under warranty), charged $300+ to put said tire on and "align" them. A week later, find out that the "alignment" they did was causing ALL tires to wear on the inside ("cupping"). Will never go back. Insanity. Never again.

We were traveling through on vacation. We had a slow leak on a truck tire. They got us in and it…read morewas leaking around the rim. Fixed it. Did not charge us!!! Thank you guys!!!

While they are a friendly bunch.... They spend too much time trying to sell you MORE than what you…read morecame in for. I recently went for an oil change. On check in, I told the gentleman I am Only here for an oil change. Two cars in front of me left- they got tired of waiting! ... that put me next in line (20 minute wait from that point) I had already waited 15 minutes. I am now in the bay and they are doing my oil change but want to sell me this, that and every other service they offer. And THAT my friends is why you wait so long and it is not a quick oil change. My advice to you is to have people make an appointment for all those extra services that "only take 20 minutes"... if I add on 3 services that "only take 20 minutes" I've just added on an hour and have tied up a bay for someone that "just wants an oil change".

The fellas and ladies that work at this valvoline are amazing. I have been coming here for my oil…read morechanges and other services for about 2 years now and I have yet to be disappointed. I think they provide amazing value for the price and work that they do, they are so friendly, kind, and honest, and they always answer my questions. I highly recommend this place and it is all thanks to the people that work there, I genuinely appreciate all of them!

Never again. Scheduled appointment recieved confirmation of appointment. Arrived 10 minutes early…read moreand was told they could not do it. They said they did not have a record of it. Not my problem there system did not send the appointment. Did not even offer to say they could work it out.

Too expensive and they provided a shorter warranty on a rebuilt starter. After the fact, I found…read morelifetime warranty starters for less.

Looking to buy a set of tires and this site is no help. I need 85 characters to post, I like…read morechicken wings

Walked in at 5pm on a Tuesday (Online hours state they close at 7p). Reluctant to get in right away…read morefor an oil change without needing to make an appointment at a later time. Sales clerk Brittney was incredibly friendly! Entire oil change process (including registering my new car/ checkout) took less that 40 minutes. Very pleased with the service provided on this date.

I had an issue with my ABS and my rear wheel. I called them and said in order to see what was wrong…read morewith the jeep, they would need to examine it. They were able to get me in right away. They were thorough in determining what was wrong with my Jeep. They did everything in their power to help me save money on the repair. It cost me a third of what the repair would have cost me elsewhere. They replaced my wheel hub assembly and rotated the tires. The jeep rides like a charm!! Thank you so much..

They said the transmission was leaking. Agreed to have it repaired. The result is car is still…read moreleaking transmission fluid. Took car to transmission specialist and was told: one axle seal was put in backwards, another axle seal was installed incorrectly, there was more damage done by their employees. THE RESULT IS THE ESTIMATE COST TO REPAIR MY CAR IS $2300+tax!!! I am fighting back by filing a dispute with credit card company, filing a complaint with BBB, and filing a compliant with the Ohio Attorney General's office.