They lie. The worker named Justin was totally rude. Ran his mouth about the stripped plug. Then…read morewhen he seen he was the one who worked on it last. Attitude changed real fast. Then claim he couldn't do anything about it. So told me I had to take it elsewhere to get the plug removed. Well I know damn well they have to tools to remove it. Then to top it off. He put the oil filter on so tight that can't get that off. Save yourself the grief. Go elsewhere. Either this place needs shut down or the worker needs to go.

Spent 40 min waiting for an oil change that I never received. Told me I was next and pulled someone…read morein that had only been waiting 5 min.

This is by far the fairest auto repair place in Altoona. The staff is so friendly, they have dogs…read morejust hanging out in the waiting room and they are always so reasonable when it comes to their prices. They also are very personable and genuinely care about their customers and obviously the cars they are working on. It is basically family run and operated, which makes sense when you think about how friendly they are. They are great for simple check-ups before long trips as well as any serious problems that may require ordering new parts. They will get you the best deal and the best quality- no matter the price. Just drop off your car, and more than likely you get it back the same day.

I went to this Meineke three days after I had my Catalatic Converter and Muffler done badly at a…read moreMeineke in NJ. Even though the Altoona Meineke has no real affiliation to the NJ Meineke, they offered to look at my car free of charge, and also said they could fix the rattling problem for free. When I asked them to change the muffler completely, they did so at a very low rate, and I know that it must have taken more than 1/2 an hour of time to do...so I believe they cut me a very good break. They guys are honest, and they do the job well. In fact, I was so pleased I asked them to do my alignment and wheel balancing the same day.

I'm writing this to warn others, especially women, to stay far away from Monro Muffler in Altoona…read more(Pleasant Valley). I went in for a simple synthetic oil change, expecting to pay around $75-$100. Instead, I was pressured, misled, and overcharged $440 for services I did not consent to and that were not performed. They added on a bunch of services I didn't ask for. After the oil change, the technician told me my brake fluid was "contaminated" and that it wasn't safe to drive unless they replaced it. They even showed me a jar of what they claimed was my brake fluid, but I later realized they keep those jars on the counter as visual aids to pressure customers. Went home and the men in my family told me my brake fluid was fine (I'd just purchased the car recently and it was freshly inspected and had immaculate service records prior to purchase), and I'd been scammed. They also put on my bill that they changed my power steering fluid. They didn't get my consent to do that. Mechanics are also telling me it was impossible for them to properly change my brake fluid in the short time that I was there (even if they did properly do the change, it was still done fraudulently because they lied about needing it). Apparently I'm the only person who didn't know that these quick oil change places prey on women and straight up lie to them and add on expensive services they don't ask for. I felt bad disputing the extremely high bill, until I got home and the men in my life told me I had absolutely been scammed. I filed a chargeback, but they disputed it. They couldn't even take accountability for taking advantage of a woman. Those in the know will tell you, this is how Monro makes their money, by coercing unknowing women into grossly overpriced services they do not need. I will NEVER trust one of these places ever again. And the people at the Altoona Monro in particular are experts at lying and swindling. Don't even walk in here if you expect to leave with anything done right, or anything in your wallet. I encourage others to protect themselves by going to a reputable independent mechanic instead.

Terrible customer service. They are Rude, and lazy! Took my daughter's car there due to a blown…read morebrake line and the techs were so lazy they put it up on a lift walked around underneath with a flashlight and sat back down. They didn't even take anything off the car to diagnose the situation. Will NEVER go here again and I suggest others do not either! If I could rate 0 stars I would. Even the tow truck driver said they are Rude when he dropped the car off for us. We aren't from the area as if we had been, probably would have taken it elsewhere to begin with!

I went in for a simple oil change in my truck. I had a 3pm appointment. My truck never got pulled…read morein until 3:30pm. Not a big deal. I didn't wind up leaving until almost 6pm. They didn't have the filter they needed. When they finally got the filter, they spilled oil all over my exhaust manifold and all over the side of my engine. Definitely won't be back

Brought my 2015 gmc Sierra to get an alignment, they only wanted to adjust tow in / tow out and…read morecharge me for a full alignment, the only thing I needed adjust was my camber, the alignment machine they have is a laser machine that walks you threw the process. It's amazing that you can't find anybody these days to do there job. It's easier for these guys to make excuses why they can't or won't even try to do there job. Keep in mind I've done hundreds of alignments on factory trucks to lifted trucks etc. Always done on a lift smaller then the one they have. Only reason I can't do it my self this time around is because I'm out of state. Back home the guys at Firestone would be on it in mins and have me dialed in perfect. LAZY employees here. Save your self the trouble and find somewhere else.

oil changes and all other fluids are also checked . the quality of the fluids are great car runs…read moregood on them all . it's cheaper to go to them than it is to do at their shop if you would go to the store n get the products to do it our selves. awesomely awesome!

From the owner: We will change your oil in about 15 minutes. No appointment necessary. And you don't have to get…read moreout of your car

Excellent and speedy service! We went to pay and the worker refused to let my husband pay because…read morehe's in the Air Force. Was completely blown away and so thankful for that unexpected and over the top gesture. Thank you for being so great to us! We will continue to come and get our oil changed here now & will always recommend!

Good luck trying to catch this place open. They randomly close throughout the day and put a note on…read morethe door. They are closed more than they're open

This gentleman has a wonderful clean organized place. He was very professional... I'm out of state…read morehe treated me as if I was a sister. Didn't overcharge me!!! It was a pleasure doing business with this company

They are very quick with an oil change great service they send you coupons all the time so you get…read more$15 off an oil change

Fast, friendly and thorough oil change…read more They noticed my AC refrigerant was low. I was skeptical. But they showed me with the gauge and I had them service the AC. It is much colder now. Thorough with the tire pressure, etc. I'd return.

Excellent Friendly service at reasonable rates. Quality work.read more

If you are looking for honesty and integrity look no further than Valley Auto! You don't have to…read moreworry about being sold anything that isn't truly needed. Chris and his staff are top notch and they take care of their customers! He goes above and beyond to make sure your car is safe and that his customer is happy. Thanks again for the top notch work and excellent pricing!