stole money out of my center console thieves . that's not how you do business !! It's in camera…read morealso !

I want to thank Chad, the tow truck driver, for his professionalism and friendly demeanor. My car…read morewas rear-ended by a pickup truck, while waiting at a red light in Pleasanton. He drove me all the way to Del Rio. The price was reasonable too, and I was able to get a quote before choosing the service. Blessings!

CUSTOMER Service... On 01/23/24, I scheduled 11am appointment for my Vehicle to be picked up on…read more01/24/24. To Understand I SCHEDULED an appointment. The Driver showed up at 11:18 Yea LATE. He didn't apologize for being late. While my Vehicle being dropped off. I called the dispatch office and expressed my displeasure of the driver showing up late to my scheduled pick up time. Here is the KICKER Johnny's is about 15 mins away from the pick up location. The dispatcher tries to tell me the driver was on another run and he had to detour because the road he was on was flooded. I let the dispatcher know he shouldn't have been on another run I had a scheduled Appointment. I asked for a partial refund to make things right. The dispatcher told he wasn't going to do that. I said well your going to get a bad review for your POOR customer service. He replied your going to be barred from using our service. I replied like I CARE there are other towing companies In TEXAS. All I can say use this sorry/poor customer service company at your own risk.. Would NOT recommend this place.

Clint was fantastic and very helpful, got us out of a tight spot late on a Saturday and helped get…read moreus back on the road as well. Even pointed us to a great little BBQ place (Rabel's in La Vernia) so we could get some food (outstanding by the way). Veteran owned and operated, support those who served hit them up for all your towing needs!

After our Jeep Wrangler dying out of no where in the middle of IH 35 N while heading to New…read moreBraunfels and having a kind Samaritan stop and help tow us to the nearest gas station and trying to get the stupid thing to start we called towing companies. We called 5 or 6 different places before calling Tristens Towing and everyone had a 2-4 hour wait. Tristens Towing answered after 2 rings and told my husband it would be 45 minutes and the price was a lot less than what all the others were charging on top of it all. And they hooked up and were on the way to my house within 5 minutes of them getting to us! Definitely will use them again if I ever need a tow, crossing my fingers I won't need a tow truck for a while if not ever but they will be my first and only call for sure!! Thank you Tristan's Towing we were in a bind and y'all came through and got our Jeep home with no issues, y'all are awesome, keep it up guys!!

i went into the office at 8:30 am to schedule a tow at 2:00 pm. He called me back around noon to…read moresee if he could do it early because he "has something to do" I said no because the vehicle wasn't ready and moved the tow to 4:00 pm. 4:00 pm came around and nothing, 5:00 pm still nothing, 6:00 pm I texted him to call me when he was 10 minutes from the pickup location. He respond with "who's dis" I told my name and got a text back saying "I'm in SA can't tow today" I'm putting this review up the day after the tow was scheduled around noon and I have not heard anything from this company. i schedule the pickup with you so you could plan your day accordingly this is unexceptionable in the eyes of the customer! if I was on the side of the road and needed a tow right then I would not trust this company to pick me and my car up in a quick, timely or professional manner! I DO NOT RECOMMEND THIS PLACE AT ALL

Had some trouble with my car and needed it towed to the nearest. Contacted these guys and they…read moreresponded real quick and was at my car ready in 20 minutes. Helped me out huge and the service was A1

Strange question regarding car type. Why is this relevant? Then got a quote for 4x the quote price.read more