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    JH Grafix

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - JH Grafix

    Graphic design

    Web design

    Website development

    JH Grafix Photos

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    officeLOCALE - Stability for your Mobility

    officeLOCALE

    (49 reviews)

    Came to Thousand Oaks with my business partner to drop off something for a client. We looked on…read moreyelp for a Fedex/Kinkos to print some labels. I found OfficeLocale and decided to give them a try. Little did I know that this was a one stop shop not just for printing services, but you also get an office space you can rent, P.O. Boxes, and amazing customer service. The owner, Zee, is very informative and charismatic. Has a lot of products to offer that are unique and also standards in the industry. If I'm ever in Thousand Oaks again and need to get any printing services done, I'm coming to OfficeLocale!

    I came here for a Live Scan appointment and due to my strange work hours, I chose this place…read morebecause they offer flexible hours. They're technically open "24 hours" and the owners states that you can call any time and he can meet you at the office. The primary office is a rental space but they offer other services such as passport renewal, notary, etc. When I first went I was grateful for the flexibility and Zee was very friendly. There were some difficulties getting good quality fingerprints and he submitted it saying that it should "be okay." A couple days later, I received a notification that my fingerprints had been rejected and I needed to return to the same site to get a repeat Live Scan done. I was in TO visiting family but I work a couple hours away, so I had to re-arrange my schedule to drive all the way back for a Live Scan appointment. When I had scheduled my first appointment, I had called about 1 week in advance and he requested that I call the day-of instead, preferably a couple hours before I could come in. So for my second appointment, I called the office the morning of and no answer. I called a couple more times, and still no answer. I finally got in touch with the operator (who I'm guessing works remotely) and at first she had no clue what I was talking about when I requested a Live Scan appointment and asked if I had called the correct number. She said she'd leave a message and give me a call back shortly. She didn't get back to me so I called again 1-hour later. She had no clue who I was even though I had just gotten off the phone with her, and we had to start over again. She then told me Zee was "not online" and would try to get my message to him and give me a call back. Again, no call back. I called her a third time- she still didn't know who I was and we had to repeat the whole song and dance. I decided to just show up to the office to see if anyone was there, but of course it was locked. The next day, I tried calling a couple times and no one answered. I ended up having to chat with the business through Google just to find out Zee was out of town and that he would get back to me. He gave me a call back the following day stating he was out of town with no service. While this isn't entirely his fault, I was really frustrated by the lack of communication and even more frustrated because I was specifically told not to call too far in advance (which would've prevented this whole fiasco). He is very friendly and I think the services are convenient... until they're not... but I was also uncomfortable because he sort of pressures every customer to leave a 5-star review on platforms such as Yelp and Google. Based on the other reviews customers have left, I'm sure my experience was an exception to the norm but next time I will try to find a place that is more consistent and reliable.

    JH Grafix - printmedia - Updated May 2026

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