Honest. Quality. Excellent customer service. I am a returning customer bc of my great experiences…read morewith them.

I went to Tony's used car lot to find a car after my old car was totaled in an accident. Everyone…read moreseemed very polite and helpful at first and I was even told they would fix the problems the car had within thirty days. We signed a contract stating they would fix the issues within thirty days or they would reimburse me for my down-payment. They called this morning to tell me that I had to pay for all the repairs myself and keep the car or they were taking the car back and would "try and return my down-payment but they couldn't guarantee I would receive it back. " Since I was told I wouldn't have to pay for the car to be fixed and that I would be reimbursed I told them to take the car and I would come to the lot to see about selecting another car or to receive my down payment back so I could go get another car which I was told was fine. When they arrived they would not let me remove my belongings from the car or come to the lot. When I called the lot later they were extremely rude to me and tried saying they did not have the vehicle and then told me they could not talk to me anymore about it. This was the most unprofessional business I've ever had the displeasure of dealing with and I wish I would have selected another place to do business with. I now have no vehicle and no way to get to work.

So we bought a car from Michael R. Gilbrand. About a year later the ignition gos out and we fix it…read more We discovered that their mechanic diddnt install the tracker correctly. When we tried to contact them to fix it, Michael R. Gilbrand told us to basically take a hike, and that he wasn't going g to fix it, and that if we touched it he would repo the car. He cant touch the car. We have made, and we make every payment. Michael R. Gilbrath finally had us bring it in. This time his mechanic installed 2 units, and left one hanging on the ground. It has since fallen off. At this point, we will likely sue big 7 for selling a lemon, maybe damages. Just depends on how many process servers get sent, and how much more work is missed because of Michael R. Gilbreath. ​if you need a car and you are broke. Ask people from dickinson about this trash. Michael R Gilbreath and his Dad Carl have a LONG history of ripping g people off in Dickinson. Ask around about them. If you really need a car, drive 15 more minutes to Clear Lake Autos. You will pay more, and they are more strict on credit, but they will sell you a good car, not one they knowing only going to run until you get it home.

I bought a Ford Explorer 2 years ago. Paid it off early. Never had any problems with the suv. Mike,…read moreGary, and Michelle were great with the business side of buying the SUV. Would I recommend this car lot? YES I WOULD. I would gladly do business with them again.

On July 30 my husband bought a 2017 Cruiser 4113SP from Habash RV and Auto sales in Texas City with…read morea warranty and number 1 Mark lied saying that the unit has a generator in it then he said he would get one and when we went to pick up the RV it still didn't have a generator as promised and one of the AC's wasn't working and so now him and our Rottweiler have been stuck with a bad AC during the summer heat, this just isn't right especially not honoring a warranty.

My son was affected in the Kerrville TX floods on 4th of July. I wanted to help him find a good…read morenewer RV to call home. I found this beautiful RV on Facebook, contacted the owner, Mark Habash. It all seemed great. They said everything was in working condition and we had a bumper-to-bumper warranty all major components covered. that was a lie, it only covers small appliances. It was delivered upon delivery it was wrecked. They set it all up. They were so happy to have a home again. That happiness vanished quickly. It rained that night and the whole cabin started leaking. We called and called. Till that evening Mark Habash finally answered. He stated, " I promise Mrs. Castillo as the owner of this establishment you have my word everything was in working condition". They told us to get an inspector, so we did. the inspector told us that thing had been rotting for a long time the pull out was rotting and it probably had mold growing inside the walls. They never got the stove to work, the water heater never worked, the toilet was leaking and a terrible smell coming from somewhere. they turned off AC units due to the mold. It was terrible. I asked Mark Habash to get us out of this contract and give these kids the money they got from the flood relief back. He said no ma'am there are no refunds in the state of Texas and you bought this RV as is. But there is such a thing as Texas Deceptive Trade Practices (DTPA)

Greatest guys ever! Honest owners. I suggest them to everyone I know. I have bought two vehicles…read morefrom them. Richard was very honest and worked with us on everything. They will always be my go-to.

I recently purchased a vehicle from this dealership over the July 4 weekend. Normally I do not give…read morea five star ratings to business as it usually requires them to go above and beyond what One would expect. This was actually the case with Clear Lake Autoworld. It's a little things To begin the inventory that they have on the website is the actual inventory that they have on site at the location. Do you know that I did advanced research to determine the exact vehicle that I wanted by range of year's mileage price I knew exactly what I can get and what I should expect. So my review it's pretty comprehensive as it covers everything from the website being easy to navigate, responsiveness of the dealership from when initially contacted, actual information on the website as far as phone number and physical address, and the courtesy provided by the staff there at the dealership. What I found at this dealership is at what they say on the website as what they have. There were some big name brand dealerships that would put bait vehicles on the website and when I called they were so conveniently have just so that vehicle, but then the next day or two that exact vehicle will be back up on their website again You also have the issue of either private sellers or dealers not posting on the website that the title on the vehicle was either salvage or that the mileage was incorrect (off by 30k to 40k miles) of what they posted on the website. All of it just gimmicks to get someone in the door and on the ground so that they can try to sell you something that you don't want. Additionally, you have all these dealerships that do not accept cash offers. Other dealerships wanna try to scam you into the financing to where they make money off you more there than actually selling you the vehicle for cash. Not so at Clear Lake Autoworld, they do have financing available but had no problem excepting the cash offer. As far as pricing goes the price I alternately paid was a fair price. Kelley blue book provides a range of what you should expect to pay for a vehicle and though it wasn't on the lowest Clear Lake Autoworld was not on the high end either. They were right in the middle with spare pricing on the vehicle. The other issue I found very positive is the vehicles being sold at Clear Lake Autoworld are in great condition. I can't tell you how many vehicles I went to go see that had great pictures but when I got there the dealerships or the sellers had laid some cut out carpet over the actual carpet upholstery of the vehicle so that the picture was nice. But of course when you picked up that overlay carpet The vehicles actual carpet was all tore up or the interior just must not in good condition. Just like a selfie Dealers no it's all about the angle. But not so at Clear Lake Autoworld what you saw in the pictures was what you saw when you arrived. They also went above and beyond and made sure that when I was going to pick up my vehicle they did one last check mechanically of the vehicle, insured no engine lights were on I would come on, or wherever even there, plus they did a oil change and filter change and they also ensure that they were new floor mats included. This is a little above and beyond that I'm talking about. As you know when you buy a used vehicle you're expecting to buy a new floor mats anyway. But Clear Lake Autoworld did that for me as a little extra. Not saying that's what I do for everyone but that is my experience with them. As far as dealing with the staff there Shane and Linda were great. Very down to earth people, telling you what they have and doing their best for you. Appreciate their honesty, straightforwardness, and just willingness to be helpful And making the car buying experience as pleasant as possible. So I will definitely when I start looking for a new used vehicle whenever that is next Clear Lake Autoworld will definitely be the first place I stopped to see and check their inventory. Never know what kind of germs you can find there is what I'm thinking.

We were looking for a very nice pre owned Sunday driver and ClearLake Auto World fulfilled our…read moredream with our dream car. The Owner and his staff were very easy to deal with and made sure all my concerns and questions were answered. Very open and honest

Lots to choose from ! Cynthia is very knowledgeable about the cars on the lot . She answered all my…read morequestions, I found the car I liked we went inside and that's where the magic happened.. the process was so quick ! Never in all my car buying experiences was the process so swift and smooth! Office staff so sweet . I highly recommend Ventura . Definitely something for everyone!!'

Came in June 10, 2020 at 10:15 for state inspection…read more Had just left kwik kar down the street and after a 30 minute wait; I was told their state inspection machine was down. Boo! Came to this locally owned place and was in and out in 15 minutes! Yeah! SUPPORT LOCAL BUY LOCAL PS: the address here is 3428 Broadway it's their 2nd location. Oh! And, that is NOT my car in the photo! LOL!