Professionals that take pride in their work are available in the neighborhood. This is a…read moreblessing. Experienced trauma doctor, gynecologist, other specialist ,and friendly staff. As opposed to waiting in an overcrowded, unsanitary emergency room-I received proper medical services all within walking distance. Fantastic. Thanks

Good for one-stop service for care. Sometimes there is a rush to get you in and out when they are…read morebusy. Horrible when it comes to trying to get information via phone or fax. I have been trying for 2 years to get copies of my medical records which is critical as I am a diabetic and have apnea. My request comes from my doctors in Florida and i cannot get any assistance from this office

I went to Citi Med after an accident on the job. The staff at the front desk was caring, helpful…read moreand very efficient. They filled out and submitted all the insurance forms. I did not wait long to see a doctor, so I absolutely love this place!

When I asked the receptionist to get me to a specific employee, she literally goes "idk who that…read moreis. -_-" Tiana lacks customer service skills/hospitality. This is the second time she has spoken to me and come off as rude.

If you have good insurance take your medical needs elsewhere ! I went for…read morea check up August of 2022. Eight months later, I received a bill for over $2400.00 ! I'm a retiree and worked for the city of New York for over 30 years. I called my primary insurer and my secondary insurer and each one told me that the insurance information was never provided. As soon as you come in they want to see insurance and ID. I have also heard some other horror stories from other people. If you can go somewhere else, GO !

I've been seeing Dr. Ericksen for about 9 yrs and I cannot speak highly enough of her. Years ago…read moreshe shared she inherited the practice and it has been such a blessing having her as my Ob/Gyn. The office is full service in that they have regular Ob/Gyn services and ultra sound services on specific days of the week. There are several doctors there even though I've only ever seen Dr. Ericksen. The office is pretty busy and recently after some unpleasant events in the neighborhood they've had to reduce their hours to maintain the safety of workers and patients. Appointments are necessary even though you can walk in. Just note that even when there is an appointment you'll still have to wait on average for about an hr. I don't mind because a good dr with whom you have rapport is very hard to come by. Prior to seeing Dr. Ericksen I went o another popular female dr an she was great but her staff was rude and unprofessional. Not here! The ladies are super professional and will make you feel comfortable. The one complaint I have is that the rooms are always frigid and you wait there for a while barely dressed waiting for the doctor. Besides that you're in great hands of the staff here. I worry about when Dr. Ericksen retires who I will end up with but I pray that's no time soon.

I have been coming to Dr. Andrews office for many years. Recently, I came to the new location…read moreoutside of the Rochdale Mall pass Subways. The new office is bigger and modern. The waiting area has more chairs to accommodate patients. Let me just say, Dr. Andrews has great bedside manner, and the office does blood work onsite, without having to go to Quest Diagnostic which is a plus. However, the wait time is extremely long. During my last visit my appointment was for 12:45 , I arrived 15 mins early as instructed during online check-in. I waited in the waiting room for about 10 mins. Once I got into the exam room, they took my vitals and after that the wait began, After waiting 30 mins I checked with the front desk to see what was taking so long, they assured me I was next. I went back inside to wait. while sitting in the exam room for another 15 mins I heard Dr. Andrews going into another room seeing another patient. I had to leave without being seen, total wait time one hour. Staff was apologetic and offered to reschedule

I had an excellent visit to the doctor's office today. I like the new facility, it is very spacious…read moreand well planned out for the patient and staff lots of needed space. From the moment I walked in, the staff at the front desk was friendly and welcoming, which set a positive tone. Joshua JennerJahn, PA, took the time to listen carefully to my concerns, asking thoughtful questions while maintaining eye contact and ensuring I felt heard. It was refreshing to have a conversation where I felt valued, and my input was genuinely considered. The appointment was thorough, yet efficient, and I felt reassured and well-informed about my health. It's experiences like this that make a significant difference in patient care! Delloyd

Terrible filthy place. Not busy but still 3 hour wait times. Very old and decrepit. Bad attitude…read moreand dead bugs

I have been coming to this clinic since my daughter was 6weeks old. But I stopped coming 3 years…read moreago due to negative changes in doctors and staff also the waiting time is outrageous. Recently I started to bring my daughter back and this clinic has gotten worse. The pediatrician on staff is very old and needs to retire. No teenage girl needs to hear 3 times "you will be much more prettier if you lose some weight." Also this pediatrician bedside manner is ignorant and outdated. The only thing nice about this clinic is the expansive waiting area. Oh and the intake staff look like they have no idea what they are doing. When I stayed away for three years I should have stayed GONE. One more thing. When Anne Marie was running this place years ago this clinic was half way decent.

I recently visited this urgent care facility and unfortunately had a very disappointing and…read moreunsettling experience. From the moment I arrived, the receptionist was extremely rude, confrontational, and honestly made me feel threatened. I approached her with complete respect, stayed calm and positive, and tried to be as polite as possible. Despite this, she continued to be hostile toward me. It got to the point where I actually started wondering if I had done something wrong simply by walking in with a good attitude. Patients come to urgent care vulnerable and in need of help and they deserve to be treated with dignity and respect, not hostility and aggression. The receptionist is the first person patients see, and she sets the tone for the entire visit. Her attitude immediately left a bad taste in my mouth and created a very uncomfortable environment. It seemed like she might have been upset about having to work on a weekend or was simply miserable, but regardless of what she may be going through personally, that is not an excuse for treating patients poorly. She should not be in a role that requires interacting with patients or handling sensitive billing information. In addition to this, I had to wait an hour and 45 minutes to be seen. I work in healthcare myself, so I understand that there are often things going on behind the scenes that patients can't see and I remained patient. Even with that understanding, this was an unusually long and frustrating wait. To make matters worse, another patient accidentally walked into my exam room, making the environment feel even more chaotic and unsafe. On a positive note, the physician assistants and the scribe who helped me during my visit were very kind, compassionate, and professional. The scribe, in particular, was incredibly sweet, and I truly wish her the best in her career moving forward. Their professionalism helped soften an otherwise very negative experience. Unfortunately, I also overheard staff loudly cursing in the hallways within earshot of patients. Regardless of the status of the neighborhood, professionalism, respect, and a sense of safety must be maintained at all times in a healthcare setting. Patients deserve better. From now on I'll be seeking my care out on Long Island.

I went to get a Covid-19 pcr test at 10 AM. There were many people waiting and I was told to give…read moremy number so that I could be sent a message for when I could register. I received a message at 5pm to come in and REGISTER. This is ridiculous and disgusting. How is that possible? I hope something is done about this in the future. We're in a global pandemic. Unacceptable. I was told by the receptionist that they are using a new system and it will be like this for the next week or more. Avoid going here if you can.

I arrived at 6:50am with a shoulder injury. I was told by the front desk clerk at 730am that the…read moredoctor would be in at 930am which was fine. The clerk representative gave Little to know information on what my next step should be. I asked if she could at least process my information instead of waiting 2 hours to do it at 930am her response was " That's the time we do them" and looked away pure laziness. I'm guessing I was interrupting her cellphone time.. The young spanish girl in the middle was who I was dealing with.. DEFINITELY POOR CUSTOMER SERVICE TRAINING ON THE COMPANIES BEHALF

With only one goal in mind after a long and frustrating ordeal to move onwards to the next step, I…read morewas instructed to venture to Building 14, Suite 14A, Cargo Area A from nearby Building 151 all within John F. Kennedy (JFK) International Airport premises. This medical facility operates 24/7 at 365 days with one doctor and one physican assistant on duty at all times to serve the injuried of airport employees and passengers. JFK Medport Inc. is a medical testing company for employers who seek the truth for pre-employment screening or doubt existing employee's physical attributes of intake. Standard drug and alcohol testing procedures are ensured here for applicants are documented as "donors" where one is DONATING bodily fluids. To be physically escorted from the reception area to a single one testing room and return escort like a watchful eye hawk is grinding pain agonizing. The intake medical physic an instructed me to spew 60 ml. yet upon arriving at the testing room, another medical physic an instructed to spew 45 ml. Aija, bloody hell... what else do they want from my body, two gallons of blood? Appointments, I believe, are not required but documentation for instructions for the purpose of testing are required from one's employer. I do not believe the bodily "donations" are examined on premises but sent elsewhere to a lab for results.

Everyone working here is exceptionally kind and caring. The nurses and medical assistants have been…read moreconsistently helpful and supportive as my sister recovers from a nasty fall. They offer to bathe her daily, and even though she's able to use the sit-in shower on her own, the staff is always ready to assist. They offer to wash her hair, listen to every concern she has, and genuinely try to address each one. It's clear they truly care. As I was leaving, I heard someone playing the piano--it turned out to be the assistant cook, who plays a song or two each evening before going home. That small moment added to the sense of calm and healing that this facility provides. I'm deeply grateful for the quality care and compassion shown here. This hospital provides exceptional support for our veterans, and it shows in everything they do.

Decent place for simple things. This is not a hospital so don't exact an emergency room treatment.read more

Words cannot express how I feel about my children's doctor. She is very caring and attentive when…read moredealing with my kids. Anytime I need something, she doesn't hesitate to help out

My daughter came here because of an allergic reaction. The staff was friendly and the place is so…read moreclean. The doctor was so sweet and definitely was so kind and worked well with kids. She made my toddler feel at ease which made my life easier as well. I would definitely recommend, the wait time was maybe ten mins.