Nice communication and helped us find exactly what we were looking for at a lower price than other sellers.

I want to shout out their customer service. Juan was incredibly generous with his time and advice. He was willing to give us some guidance regarding a situation we have with another jeweler. He even offered to inspect and clean our ring free of charge. This is what professionals should strive to be -- wise, passionate, and generous with their time and knowledge. We will spread good word of mouth for sure. read more

We've been loyal customers of Jewelry Loft at Grossmont Center for years! We keep coming back because their level of service and quality of work are unmatched. On our latest visit, they did a watch repair that completely blew us away. It keeps perfect time again and looks brand new. Reasonable prices, high-quality work they stand behind, and amazing customer service every single time. read more

Juan is amazing. He gave fair jewelry repair prices with great work on pieces I had passed down to my daughter. Definitely will recommend this shop to everyone. read more

Absolutely love this place they have the most beautiful designs. Everyone is very talented knowledgeable and friendly !! If you're thinking of stopping by do not hesitate. This place is a Gem, Thank you Lewis for always helping me with my precious jewelry read more

I'm so grateful to have found this place. I originally came in with a gold bangle bracelet that had cracked (and I'd been told by another jeweler that it was impossible to repair), but Juan expertly inspected it and assured me that not only could it be repaired, but it could be sized up to be more comfortable. The repair is seamless, and almost a year later, is holding up perfectly with daily wear. More recently, I brought in my grandmother's wedding ring to be sized, and again, the work is seamless. I can't tell where the sizing was done, and more importantly, they were careful to not disturb the inscription on the inner band. Juan took the time to inspect the setting to ensure the diamonds were secure, and did an outstanding job of cleaning and polishing the ring. It literally looks brand new after daily wear by my grandmother for over 70 years. I'd confidently bring any piece of jewelry here for repair, and given their very fair pricing, this would be my first stop for any future jewelry purchases and/or designs. read more

Juan was such a pleasure to work with for our wedding bands. He's incredibly patient, offers great advice for your preferences, and truly stands by his work. I adore my ring every day, and also love the pair of earrings I got here - thank you Juan! read more

A big thank you to Juan Ramirez for great customer service. ................ read more

Jewelry Loft - Shout out to Juan Ramirez for an excellent customer service experience! Definitely recommend. - Jewelry Near Me - La Mesa, California

This is a great shop with wonderful service! Juan is always so nice to talk with, offers his honest, expert opinion and has very fair prices. I had my wedding ring re-set. He helped me create the look I was going for and it turned out beautifully! I appreciate that he encourages me to come in for regular cleanings and checks. read more

I went in to the Jewelry Loft today thinking the watchband on my 20 year old wrist watch needed replacing. I said as much to Juan and he asked me if I liked the metal band other than problem latching mechanism and I said yes. Juan said give me a few minutes and I'll see what I can do. Long story short, he worked his magic tweaking here, bending there and my watch band was good to go. Great customer service and really reasonable. I'll be back. read more

What a great experience dealing with the most professional jeweler in the county. This is my go to jeweler. Juan is so great never pressure to buy listens to the customer and works with you. I have had rings resized and restored. Chains repaired and shortened. My wedding ring needed some real attention. Damaged and subpar materials but Juan knew it was important to me and I didn't want to replace It. Juan and his team were able to repair with antler inlay. What an amazing way to keep my ring and make in wearable again. Thank you read more

I have been a customer of Jewelry Loft for the last 8 years. Juan has extensive knowledges and experience. He is always positive with a smile on his face and happy to see you! He takes his time with your designs and always listens to what you want. This place is the place to go for all your jewelry and watch needs!! You will not be disappointed. Recently he took a ring my father gave me and designed two identical rings for my sister and I. Exceptional work and pricing! read more

Jewelry Loft - Matching gold rings with emeralds for my sister and I - Jewelry Near Me - La Mesa, California

I have been to Jewelry Loft several times and have always had a great experience. Juan is super kind and helped restore my ring back to its former glory. Extremely pleased with how it turned out. I'll definitely be returning in the future! read more

Jewelry Loft - Rainbow Moonstone Ring - Jewelry Near Me - La Mesa, California

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I give this place 5 DIAMONDS for great and fast service! I also love the jewelry in this shop, just gorgeous!! I will be back over and over again!! read more

I had the most wonderful experience at Jelery loft, My grandmother's ring needed some delicate repairs, and Juan took such great care of it. He was so kind and professional, explaining everything clearly and ensuring that the ring would be restored to its original beauty. When I picked it up, it looked as if it had never been damaged! I'm so grateful for his expertise and attention to detail. Highly recommend for any jewelry needs - you can trust him with your most cherished pieces! Comming from someone who waited over a year to fix a meaningful piece as I didn't trust any jewlers. Very grateful and have now found my jewler in San Diego! Not to mention the prices are unbeatable. read more

Jewelry Loft - Jewelry Near Me - La Mesa, California

Amazing quality, amazing staff, and super friendly. I refer everyone to them. They also have an amazing warranty for all the jewelery. Wish I could give them more stars. read more

Juan gave us excellent service in a very timely manner. I would highly recommend his services. Thank you Juan.

My now husband and I went with the Jewelry Loft for both my engagement ring and our wedding rings and couldn't be happier with the experience! We were so clueless when we first arrived but Juan was so patient, kind, and informative. He gave us so many options to choose from, but we ended up going the custom route. The design process was super easy and fast, with Juan guiding us along the way. We absolutely love all the rings. We couldn't recommend them enough! read more

Jewelry Loft - Engagement and wedding rings - Jewelry Near Me - La Mesa, California

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Jewelry Loft has saved multiple pieces of jewelry I thought could never be repaired. I go there for watch batteries too.

Juan did an amazing job removing links on my watch and replacing the battery. I highly recommend jewelry loft.

Thanks, Juan, for taking my watch strap off so quickly and explaining the reasons I was having such a difficult time. It's been bugging me since forever. We'll be back to clean my ring and fix my mom's wedding band - it was cut when we had to decide between her finger or the ring. Thanks for always being willing to help! read more

After 23 years of marriage, the center stone diamond fell out of my bridal set due to failed prongs that had been repaired at the 20year mark by another jeweler now out of business. I found the diamond but, I couldn't decide what I wanted to do-repair or replace the setting. I thought I was tired of my setting so I just did nothing and didn't wear a ring for almost a year. Enter Juan from Jewelry Loft. He was so friendly, not pushy, informative and gave such a good value. After hopping around to different jewelers over the last 23 years, I found my jeweler for life. Thank you, Juan, for making my dream ring come true-it's stunning. read more

What a true gem! Wonderful service, creative people and great prices! I had a bunch of old mismatched things and they made it all useful! A ring out of a golden earring, an earrings out of too thick pearl necklace and a one thread pearl necklace, fixed bunch of chains, fixed a bracelet....They are not afraid to take a little challenge- like my stuff was. Very creative and attentive approach! I couldn't find such a jewelry place for years. Jewelry Loft that is! Thank you, so very much. read more

I was very lucky to find this place today. I went in to get my new watch resized and spoke with Juan. It was really great service and Conversation. Now im getting a chain repaired by them and I would highly recommend them to anybody! I have definitely found my new favorite jewelry store! read more

I was looking for recommendations on where to get a custom wedding band after learning that ours was delayed and wasn't going to be delivered in time for our wedding. I was referred to Jewelry Loft and spoke with Yuliya regarding a custom wedding band. She was so easy to speak with and assured me that this was a project they would be able to complete in time for the wedding. I was assisted by Juan when I came in. He recommend a few rings to try on that were similar to a reference photo I brought in and he helped me find my correct ring size. The turnaround for my custom ring was so quick and for a reasonable price as well. After the wedding, I came to get a resize of my engagement ring and got the two rings soldered together. The customer service at Jewelry Loft is amazing and you can tell that they take pride in their work. Yuliya and Juan are super friendly and made sure I was comfortable with how my ring turned out it. I had such a great experience and love that they made sure I was happy with my ring before I left. Definitely recommend coming here! read more

The service here is wonderful! They helped me create a gorgeous custom ring for my fiancé and got it set quickly. She is incredibly happy with the ring and won't stop staring at it. Highly recommend! read more

Juan and his staff are amazing! They provide great customer service that keeps you wanting to return. I had a necklace repaired by another jeweler, and they did a horrible job--so bad that I had to get it repaired again. That's how I found Jewelry Loft and their five-star reviews. Although a few bad reviews won't deter me, several of the same type would. Since getting my necklace repaired here, I've brought in other pieces that needed repair and polishing. Great prices, returns pieces in a timely manner, and an all-around great guy to chat with. read more

Great place for all my jewelry needs. I continue to return here for the exceptional customer service and transparent pricing and advice. I've had watch batteries changed, jewelry charms soldered, earrings repaired, and a wedding ring cleaned/repaired. Thanks Jewelrey Loft! read more

Jewelry Loft - Earring repair and charm soldering - Jewelry Near Me - La Mesa, California

Brought my Tissot PRX in for a band adjustment and got amazing service. The gentleman that helped me out made sure it fit well and even offered for me to bring it back no additional charge if I didn't like later. Thank you so much! read more

I was referred to them by a friend. I needed my wedding rings resized and melded together. The engagement ring was purchased by by husband at Costco and although they sell quality diamonds, they don't service them. So I needed a reputable jeweler and I knew no one I could trust. But I couldn't be happier!! Juan, along with my husband and I discussed what he recommend we do and what size to bring it down to for a proper fit. When we picked it up, I actually cried. It was even more beautiful than the day my husband put it on my finger. There are no words to express how proud I am to wear this gorgeous ring from the love of my life for the rest of my life. We will be back every six months to get it cleaned and serviced. Thank you Juan and the staff at Jewelry Loft!! read more

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Excellent costumer service!! Came in to get an appraisal and left with a new family jeweler. Highly recommend visiting their huge selection on jewelry. read more

My husband was the first to introduce me to Jewelry Loft after he surprised me with a gorgeous engagement ring that he purchased here! He spoke highly of the business owner Juan who helped him find exactly what he was looking for at a competitive and fair price. I later met Juan when we came back to purchase my wedding band and can attest that he is a knowledgeable, friendly and trustworthy jeweler who made me feel so comfortable with my purchase--I didn't feel the need to look elsewhere for a ring. Juan also offers free ring cleanings for life and does a number of other services such as jewelry repair and fusing engagement/wedding bands together if you're interested in this. I would absolutely recommend his business to anyone looking for a quality ring for themselves or their partner. :-). Thank you Jewelry Loft! read more

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Amazing service!!! They custom made my infinity band and had it in my hands within 10 days!! Couldn't recommend them more! Juan is amazing! read more

I've been a customer for well over 5 years and every time I've been there, it's a pleasant experience. The first piece of jewelry I took in was my engagement ring. It was a pleasure watching Juan appreciate the beauty of the diamond. He explained and showed me details of the diamond which I knew nothing about. He showed me the serial number and said that if I ever need to take my ring in for service, to never leave without being shown that number. That won me over as a customer for life. When I wanted to compulsively change the band, he told me to wait and wear wedding ring with it. Turns out he was right, the engagement ring and wedding band are perfect together. Juan is friendly, honest, and trustworthy person. Now whenever a friend mentions a need for a jeweler I recommend him. read more

Amazing Owner and store! They are super friendly, kind, and will help you with any jewelry needs! Got my jewelry appraised here and would recommend 15/10! read more

I've been going to Jewelry Loft for at least 5 or 6 years now. I trust them with all my repairs. Recently I went in there looking for a band for my anniversary. He told me that they could make a band that was identical to my current band. I loved that idea! I knew it would be amazing, but I was absolutely blown away by how amazing it is! It is absolutely identical to my original band, and I love it so much!!! Thank you!!!! read more

Jewelry Loft - Jewelry Near Me - La Mesa, California

Hands down some of the best pricing and customer service I've came across in a long time. Jaun helped me out quickly and with a smile the entire time I was in the store. Will definitely be back! Thanks again Jewelry Loft AAAA++++ read more

Wow! I had such a great experience here at Jewelry Loft. I brought in a pair of diamond earrings that my grandmother gave me. I was looking to replace the settings because they were damaged, but I was afraid to take them anywhere. I decided to check out jewelry loft because of all the great reviews, and I'm so glad I did. I was greeted right away by Juan. When i showed him my grandmothers earrings, he acknowledged how special they were and said he could salvage the damaged settings!! I also asked if he could shorten the prongs a little, which he said he was able to. I got my grandmothers earrings back a few days later and they looked better than I could have imagined. So happy with how everything went, and would recommend this business to anyone with jewelry needs. read more

Jewelry Loft - Jewelry Near Me - La Mesa, California

I have been coming here for years and have always had an amazing experience. The owner is so friendly and always willing to work within my budget. They do amazing custom jewelry. My husband proposed with his mother's engagement ring and they made a custom wedding band that matched beautifully. I also purchased my diamond studs here for a very fair price. Lastly, they always do a great job with my repairs and are honest with their recommendations for what best suits me. Definitely 5 stars everyday. read more

I cannot say enough wonderful things about Juan Ramirez and Jewelry Loft at the Grossmont Center in La Mesa. Trust me, I know jewelers and even though it's in a mall, this jeweler is special. We were first introduced to Juan when my husband found him through Yelp - he wanted to have a custom initial bracelet made- see photo. It was exactly what we wanted - Juan was very responsive and has amazing attention to details. He shared renderings of the design so we knew exactly to expect. After such a good experience I had an idea....... I had inherited a large gaudy gold and diamond pendant that sat in my jewelry box for decades without ever being worn (that gold nugget style is so 80s!!). I brought it in to Juan with only a loose idea......and together, we designed this stunning custom necklace that incorporates the diamonds from my original piece into something modern and so elegant that I can't wait to wear it! And I have updated a family heirloom so that it is both meaningful and beautiful. Juan is such a kind business person. He treats all his customers with so much respect regardless if they are buying diamonds or having a watch battery replaced. The store feels safe and secure with total access control: the door remains locked and you need to be let in. If you are looking for diamonds or custom jewelry, look no further than Juan at Jewelry loft. You will be well taken care of and have something you will be so proud to wear. read more

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