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1 month ago
I am a Jetsmart fan. All our flights were on time. The service on the ground and on the plane was great. Great experience overall. read more
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AU Tte. Gral.Pablo Ricchieri Km 33.5
B1802 Ezeiza
Argentina
011 2206-7799
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https://jetsmart.com
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In the course of an antarctic expedition cruise we flew in our out of EZE three times. It is a…read moredecent airport with plenty of restaurants and it generally flows well. My biggest problem with this airport was the temperature. It was hot and humid inside in the summer. A sweat a lot walking around and waiting in line. Also, be aware -- maybe not the airport's fault -- but Argentine law prohibits taking any liquids on a place even if purchased after security. I wish the airport could be more clear about his before they sell us lots of beverages that will be confiscated before boarding the plane.
We flew in and out of this airport multiple times. It is not that close to the city but thanfully…read morewe did not hit traffic and the airport was not crowded. It is an OK airport overall...the eating options are allright.
Flight to Iguazu
Eh- I guess American Airlines got me to where I was wanting to go in a somewhat timely manner…read more There were a few delays, and my 'entertainment' system on the flight was damaged and wouldn't work. The flight crew acted like they tolerated the customers, and weren't quite happy to be there or pleased with yet another completely full flight. It wasn't the best experience. The airplane was clean, and the seats were not completely uncomfortable. It wasn't a terrible flight. I was unhappy with the entertainment system being out. I wasn't happy that American Airlines made us go through yet another round of security screening our bags, beyond the usual security, customs, etc, and they ended up confiscating my bottle of water I obtained in the terminal. All our luggage arrived as planned, and nothing was damaged.
At least in Buenos Aires, American Airlines must surely hire individuals who have embraced the…read morecustomer service model developed by Home Depot and Verizon Wireless.
I flew through terminal C both domestically and internationally…read more Both were actually quite easy to fly through regardless on where we were flying to. Security was a breeze both times and immigration was easy as well. The domestic side of terminal c has one shop and a small little cafe kiosk with a small selection of drinks. It's not the greatest location for domestic flights because of the lack of shop and food options. However, the international side has a few shops, a McDonald's, Starbucks, two bars, and a few restaurants. There are no souvenir shops (there is one but it's a random shop of books and magnets with company logos on it, nothing about Argentina). Overall, great airport and probably the easiest I've ever flown in and out of.
So bad, security took an hour and a half and was disorganized as hell. Three different lines that…read moremoved slowly for no reason, I was like get me out ugh wanted to DIE
On the bus
Arriving... Get on a bus which takes you to luggage claim
We flew this airline today for the first time as we were going from Buenos Aires out to Iguazu…read moreFalls.. we were able to check our bags which were a couple kilograms overweight with no additional fee. I'm not sure if that's because we booked premium economy tickets where they were just being kind. :) Our flight was originally scheduled to leave at 16:10 but then the pilots went on strike for a couple of hours. We ended up leaving around.17:45 so not a terrible delay They do the premium economy seating as leaving the middle seat empty of the first three rows so it was nice to have some room to spread out They don't do much service on this flight, but you are handed a packaged sandwich and a cookie and they will give you water, soda or tea. There's no alcohol service. This flight is a little less than two hours and was a smooth ride ADDED- we flew this airline again as we returned back to Buenos Aires and then off to Mendoza. Today's flights however we're on time. We did have to deal with the platform stairs versus a jet bridge so this can definitely be an issue if you are mobility challenged Surprisingly, there is a Priority Pass club at Iguazu airport so on our return flight home, we were able to enjoy a very late breakfast. No hot foods at all. I didn't see a Club business listing so I'm adding it to the airport.
I was very nervous about flying the local airlines domestically in Argentina and those fears were…read moreunfounded. It ended up being a very pleasant flight. Good service and the flight was on time.
Club at Iguazu
Premium economy. No power outlets
View!!
-1 stars worst airline possible to get out of Argentina. 11 hour delayed. Don't do it. Take a…read moredonkey you will get there faster
If I could give this terrible airline a 0 I would. We had a flight planned for 6 am, and a…read moreconnecting flight. At 7 am, they cancelled the flight due to a leak. Terrible customer service and they failed to accommodate us besides changing the flight to 3 am. Would not recommend using this scam of a company!
We experienced the most unprofessional, rude and nasty service by most of the six United Airlines…read moreAgents at the checking point. Just one of them, who looks like a crew leader, was respectful and helpful. Another crew leader, young an overweight showed no respect for passengers. It is a shame they work for UA. At the boarding time, it was a caos, the same mediocres agents, most of them young women, showed no capability to organize a boarding act. It looked like caos, no organization, no respect, they didn't know what they were doing!! Passengers were desperate and angry. About ten agents doing nothing about it, it seems they didn't care. Very disappointed UA had so mediocre employees in Buenos Aires!!
United sent me passes for the star alliance lounge at Buenos Aires airport. After repeatedly asking…read morethe agent if they will work she said yes. I get to the airport to finish some work and eat some food before my flight and low and behold the passes are not valid. At this point I should just be happy that I'm not being forcibly removed from an airplane. I've come to not expect anything from United, short of crashing but for the price I pay for a ticket I'd rather have an Argentinian kick me in the sack repeatedly than fly them again.
The boarding process for the ferry from Argentina to Uruguay was smooth. We arrived an hour before…read moredeparture which was plenty of time. However, the boarding process for the ferry back to Argentina was a nightmare! Mass chaos as there was only one line for both Buquebus and Colonia Express. Our ferry was departing at 5:15 but the line did not move through security until 4:50. They opened the line to some people but didn't announce who it was for. Imagine "Lord of the Flies" scenario - everyone for themselves! Terrible, and stressful experience!
I booked one of their day tours to Uruguay because when I compared the pricing for independent…read moreround trips, it added up to about the same price. My day tour included the round trip ferry to Colonia from Buenos Aires, hop on-hop off bus, walking tour of the historic town, and wine tasting at a local winery that gave 3 tastings and accompanying hors d'oeuvres with each glass. 10/10 recommend. Getting there even 15 minutes before departure is totally fine. The ferries are not glamorous but very clean, has a duty free store, coffee store, and lounge area.
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