Very disappointing experience. Our cheese pizza came out with a burnt, black crust. When we asked for a replacement, a staff member picked up and flipped the pizza with his bare hands, then insisted it wasn't burnt. Instead of apologizing, he repeatedly told me to calm down. Poor food and poor customer service. First time here and definitely my last. read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

I brought the wife here for her first time tasting Jet's Pizza and she really liked it. We split the lunch combo of two huge squares of pizza and a pop. It satisfied us both. I know we'll definitely be back soon! Service is fast and friendly. read more

Food is pretty mid but worst part is service is slow as shhhhhhh. Jesus order 4 days ahead . Don't go when expected

Probably the only national chain that serves Detroit style pizza (Little Caesar's doesn't count), Jet's is available in the Midwest, and I wish it would migrate to the West Coast. I went on-line to see if I could find a coupon deal...the best one seemed to be 15% off menu price for pizza only, if using their text system. Here's how it works: - you find the nearest Jets and text directly to their number. It's easier if you have the menu in front of you to be more exact, but it's using AI to parse out the key items. You would also include your address if delivery. - you will IMMEDIATELY get a text back with your order summary. It will include each item listed with price, total price (inc tax) and quoted time. It will also have a custom link that you click on to complete your order. - the link will take you directly to the checkout page. You can choose to pay on-line or on delivery. You can also include a driver tip (it defaults to 15%). You can then enter your credit card and authorize it immediately. - On success, you will get a final text confirming your order (with ID), Delivery ETA. The time was quoted an hour, and it came within 30 minutes! We ordered 3 things: Hawaiian 8corner pizza ($25.99); Triple Cheese Bread ($10.99); Honey BBQ WIngs (8 pieces for $10.99). The pizza was good, consisting of 8 pieces, and enough for 4-8 people. The cheese bread had a ton of cheese (shredded cheddar, then a layer of mozarella, and sprinkled on-top with parm) and it gave with a pretty tasteless marinara sauce. The wings ... you don't order wings from a pizza usually...should have skipped it. It fed the 5 of us, and we still had a lot left over. It works...for the next time a Detroit pizza craving hits and we are in Chicagoland. read more

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We ordered the wrong type of crust =( but it's fine lol. My fiance and I are repeat offenders of Jets and this time we accidentally ordered the hand tossed crust vs deep dish. It was still pretty good! We ordered through the website then saw they offer a discount if you order via text. SAAAAY LESS! Service has been spot on. Our pizza has ready at the promised time and stayed hot during the car ride and was still hot and ready to be devoured once we got home. I'm not sure if there is indoor seating at this location. My fiance is usually the 1 who goes to grab the pizza and I get to wait in the car haha read more

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Customer service-awesome Promptness-awesome Detroit Style Pizza-the best in the area I'm originally from Detroit and Jet's is my go to read more

I'm not into pizza much, my boyfriend loves their pizza. Me? Their Greek salad is phenomenal. I'm so fussy about getting brown lettuce, etc. But not here. Loads of feta cheese, Kalamata olives, I added. Bacon. Yummy mm. And I got dinner and lunch the next day. Great job!!! read more

My husband introduced me to Jet's many years ago back when we were dating. Since then, we've tried several locations of Jet's. We've ordered from this location multiple times since moving to the area, and they've been dependably good. Have tried their thin, hand-tossed, NY style, but their signature Detroit-style pan pizza is our favorite. Their rewards system needs improvement though. Every order no matter how big gives you 10 pts. Points can be redeemed for free delivery, some dessert items, breadsticks, but not for pizza. Lou Malnati's rewards system is way better. read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

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The service was good and it was quick and easy!! I ordered a cheese pizza and a calzone. The pizza was good but the calzone was disappointing. It was so empty and there was barely any veggies or cheese inside. Jets is a big pricy so you'd expect more read more

MY RATING: 3.5 ORDER TYPE: Pick-up MEAL: Dinner MY ORDER EXPERIENCE: It has been a long time since I have had this pizza, so I decided to have it for dinner. I ordered my pizza through their website. The website is easy to navigate but there are specific areas where the website needs enhancements. First, after I login into my account, it is confusing whether I have logged into my account or not. Second, there is no way for me to know if I ever want to check my order history. Moreover, they do not have any attractive deals under the Hot Deals section and no matter what, one must spend $15 min for a medium pizza. I ordered The Best of Jet's Large Pizza (Premium Mozzarella & one topping). It was only one topping deal, but I added one extra topping. I ordered a Large Detroit-Style Deep Dish with Garlic flavor crust, onions, and jalapenos as my toppings which had eight square slices. Then, I scheduled a time for the pickup, and I went a little later than the said time and the pizza was ready for pickup. It was a small store where it is facilitated for carryout and delivery only. There is no dine-in. My whole pick-up process was simple and smooth. The pizza came in a large rectangle box and the pizza slices were cut in squares. The pizza was well made, and the crust was thick and tasted good. The pizza had a little spice taste to it. I always enjoy the pizza from this place. Overall, Jet's Pizza is unique for its taste because it tastes a little spicy. The website needs a lot of improvements to be more user-friendly. When I had it for the first time, I came to know from this place that a pizza can also be spicy and tasty. Next time I will try their sides as I have never tried them before. CONS: The online ordering experience is not user-friendly They do not have good deals and sometimes the order gets too expensive if you are not paying close attention read more

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I love a Detroit style pizza. Jet's has an affordable lunch special, two slices and a pop for $6! This was a great way to try their pizza. I did love the dough and the cook. There was a good amount of sauce and cheese, I only had cheese. The reason I can't give them more stars is the sauce. I did not like the sauce. It definitely could be my taste buds; I'm sure there are other who would like the seasoning combination, but for me, it's a pass. If someone wanted to try it, I would get it again, with toppings to see if that made a difference. Otherwise, I'll probably pass on Jet's again. FYI, nice location, they quoted the exact wait time and that lunch special price is right. read more

Called to order pizza yesterday and the man who answered the phone around 9pm was so terrible and rude we just hung up. If your sales are trending down consider this employee. You lost my sale yesterday and for the future read more

Great. Pizza is great. Ya maxing ranch dressing. Service was delivery so no complaints there read more

When traveling to the Chi town area this is one of my favorite pizza places. While I've only ordered from here 8-9 times, I have at least a dozen at each of the Jets in the area. The pizza is always a cut above. It's the consistency. I order the same double mushroom-double cheese and it just how I expect it and enjoy it. They also serve an excellent Detroit style pizza replica and their square pizza is to die for. Try the thin crust and the wings. My friends order that from time to time and ole' Steven E sneaks his share of their pie, thank you! I'm not a fan of the cinnamon sticks, everyone else in my party raves about them. That means you better tack-on an order. Keep in mind when you eat Detroit style deep dish...it's gonna be greasy. That's the situ. That's where the flavour is! I've read a few reviews that have a star or two shaved off for this. That's actually a mistake. Just a note on the service. These kids are fast and friendly. It's a machine. A well oiled machine. Like another Detroit legend, Henry Ford and his assembly line, these guys are efficient and accurate. I'm borrowing the plan from Peter S. and copying/pasting this across more than one location (Lombard, Arlington and both Wheeling sites), as they are exact and equal in their craft. I'm adding Schaumburg, too. It's that astounding. 12/19 read more

Service, on August 5th I went to get something to eat. I got there two people were on the back, they saw me. They never came out to ask me if I needed anything, I was there for over 5 minutes. They ignored me, I left and call and they told me " I was helping other customer." I was the only one there and the phone was ringing, the girl was just standing pretending to fill out something in bags and the guy was just standing. read more

This might be the best pizza I've ever had! If you are into the Detroit style pizza, this is for you! It's thick and cheesy. The only thing I didn't like is the oil at the bottom but I understand why because it's very thick and rich with sauce. The pepperoni is lightly crunchy which is exactly how I like it. Just amazing! I'll definitely be back. read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

The Detroit deep dish is different from the Chicago deep dish. We really enjoyed it, a bit crunchier and not quite as thick. The ladies working here were friendly, greeting me when I walked in. Order was being wrapped up when I walked in, so the promise time was pretty accurate. read more

Text to order is great. Food consistently hot & yummy. Quick delivery. My new go to. Clean & friendly.

In light of COVID-19, it's been hard to not gain weight when pizza, pasta, and burgers have been part of my new norm. All of the stress has been making me crave Jet's Pizza in particular lately. It's their large deep dish pepperoni pizza that's so addicting. I love the buttery crust, robust and zesty sauce, and the slightly crisp salty pepperoni. It's part of their lunch special that is available everyday 7 days a week. Even though their website says delivery only, they are offering curbside pick-up. You simply call in to order over the phone with payment and when you arrive for pick up, they'll place your pizza outside on a table to practice social distancing. I appreciate their adjustment in light of the current climate because it makes it safe for their employees and the customers. Special thanks to hard working staff at this location! read more

BAD BAD BAD BURNT PIZZA !!!!! I paid over 30.00 & the pizza was burnt all the way around the deep dish pizza sides!!! We had high hopes but we were sadly let down read more

I don't normally like to leave bad reviews but this was definitely a really bad experience. I was here for lunch around noon Tuesday the 23rd of Aug. I ordered the lunch special which consist of two pepperoni pizza and a drink. Some time Right after I ate the pizza I began to feel a little weird. Two hours into my delivering job I started vomiting uncontrollably and had to call dispatch to let them know that I was sick from food poisoning. The only thing I ate that day was jet's Pizza. It's unfortunate this is my first time at jet's Pizza and I'm only leaving this review to see if anyone had Similar side effects on that day of . Not only did this hurt sick to my stomach for a few days I ended up taking days off of work ‍ read more

My husband and I love this place! We love the deep dish pizza. The pizza is magical and the customer service is incredible Definitely recommended read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

Their website is very easy to navigate and ordering online for pickup or delivery was a breeze. They even have it set up so you can customize the crust, toppings (half or whole, etc.), sauce & cheese amounts (easy, regular or extra) easily during the order process. I really like that they have so many different flavored crust options AND they are free! I think their prices are quite reasonable and they have a number of deals/coupons available. Their menu has an impressive variety of specialty pizzas to choose from in addition to the basics and create-your-own options. They also have a few kinds of breads (garlic, cheesy, cinnamon & sugar) and several salad options. We tried the Grilled Chicken pizza & the Greek salad as a pickup order. The pizza was very flavorful though I felt the amount of cheese was quite lacking...I would have guessed it was a pizza that someone selected "easy cheese" but I had selected "regular". Since it was our first time ordering from them and they have a lot of different pizzas we'd like to try we'll see down the road if that was just a one time fluke on the light amount of cheese or not. The pizza was still very good, though, so we definitely want to try them again. The Greek Salad was fresh and crisp and while their site says a small salad feeds 1 - 2 people I would say it is really more like at least 4 side servings...maybe just 1 - 2 if you are only eating salad and not pizza as well. The order was ready right at the time I specified for the pickup online and all the staff were very nice. read more

Ordered jets large Detroit style large pizza, but dough wasnt great. I dont think dough wasnt ready to be baked. Im not recommend to order read more

Jet's Pizza - Receipt - Pizza Near Me - Schaumburg, Illinois

I have ordered from Jets a few times and every time the pizza is awesome. Yesterday ordered All meaty, turbo crust Detroit style, WOW just amazing. Had friends over and their never had the pizza before. EVERYONE just loved the pizza, way better than some of the Big name over price pizza places. Delivery time was right on the money, exactly 1 hour like they said. Delivery driver was very Courteous and professional, I've had him before and I did not catch his name, great employee. I think they have some new customers coming their way, lol read more

Love their Detroit style 4 corner pizza. We always make sure to get cajun crust to add some spice level in our pizza.

I've tried the 8 corner pizza from this Irving Park location as well as the Arlington Heights location. In both experiences, the pizza has been extremely oily; enough to make your heart hurt afterwards. The pizza shows promise with it's old school pan vibe and crust as "Detroit style", but frankly, there are 100 better attempts at different pizza styles (pub, deep dish, thin crust, NY style) across numerous joints in the surrounding area as well as the city. Not worth the $20 for an 8 piece. read more

I do like giving bad reviews but I think it is warranted in this case I have seen many reviews and videos about Jets Pizza and the 8 crusts.. So today I made an order on line. At 11:34 I made the order and they stated it would arrive within 45 minutes At 12:56 I called to check on things and was told they had only one driver and that it would arrive "fresh" within about ten minutes.. After pushing a bit he offered me a free small pizza at a later time... 15 minutes later the pizza arrived... But it was not warm and it was not what I had hoped... My pepperoni sausage and green pepper pizza seem to be thrown together..as the pictured slice shows no green pepper on one slice and too much on the other No attention to detail... I am willing to try again but my first instinct is to stick to Lou's. For what Jet charges it's not something I can think of as a deal read more

Jet's Pizza - Not happy with toppings as they just threw them on and my pizza was not well rounded - Pizza Near Me - Schaumburg, Illinois

Ordered jets bread and cheese hand tossed (m). costs $22. Took it home hand tossed pizza tasted like boxed frozen, Maybe worse. I would have been happier with Little Ceasar at least it would have been cheaper. read more

The address wasn't in google maps so it was a bit hard to find but once we did, we saw it was the only nice building in the neighborhood. I was actually surprised about how good the pizza was! The pepperoni was burnt on to the pieces so I couldn't properly peel it off! :P The crust was just amazing with great puffiness! Even better then the pizza was the triple cheese stix! So gooey and the taste was right on point. My friend and I finished them off in a second. read more

Jet's Pizza - Cheesy bread - Pizza Near Me - Schaumburg, Illinois

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So let me fill you in on Jets. Mark Jett started this company in Sterling Heights Michigan. I went to school nearby and he did a phenomenal business. Claim to fame was always hot slices ready out of the oven. This is the best way to try this pizza! It's not deep dish and not thin it is a lot of delicious bubbly bread that is completely different than anything you have had in this pizza centric town. There is a lot of sauce and a lot of cheese and a lot of toppings but best of all the bread is fluffy bubbly and crusty. And really good! Jets came to Nashville before I left and were a hit. I begged them to come to Chicago. So glad they listened to this customer of 30 years! No dine in- take out all all locations. No outdoor seating at this location when i was here so bring lots of napkins for eating in your car cause that pizza will never make it home! read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

Fair prices, absolutely fantastic quality pizza, crust is as good as the toppings. People know this pizza is great, often a line out the door. I love the deep dish meaty pizza, Nice employees. read more

I was working through lunch and one if my coworkers offered to pick us up some Jet's pizza. I had never tried it before, so I eagerly agreed. I got a slice of pepperoni pizza and tried her pizza bread. I liked both. Yummy pizza that is quick, easy and cheap. I like the four corners pizza. Since it is a carry out joint there is not much more to say! read more

Jet's Pizza - Pizza Near Me - Schaumburg, Illinois

I've heard about it. And Ive always wanted to try it. Therefore, I gave it a shot when I was driving home from school in the city. The only problem was now I have a hot pizza in my car and my drive home was going to be about 30 minutes. As soon as I stepped foot, I opened up the box and was welcomed with the lovely smell of pizza. I dont know how that was possible since I had that smell starting from start but it was welcomed. Overall, the pizza is very delicious. I got a large Super Special with the Turbo Crust. The crust was good, flakey. I loved how the cheese melted to the side to give it an extra crunch. I could not really tell that the crust was seasoned. I could see it but I couldnt really taste it. Overall, I enjoyed it and I will back. read more

Restaurant Review Good pizza, but confused staff. I will have to preface that you need to order the deep dish pizza that is simply delicious. It reminds you of the little ceaser pizza that use to have the burnt cheese surrounding the edge before little ceaser was bought out and became a cheap 5 dollar pizza joint. Jet's Pizza is no doubt expensive compared to papa john even with coupons. The secret is not to the get the supreme that has like toppings and just settle with 1 because you end up paying a whole lot more for the same amount of pizza except for the toppings. The flavored crust on the non-deep dish pizza is a bit overrated. My most recent experience was a mixed bag. Somehow the staff was super confused that two people could order pizza with the same name at the same time. They gave me pizza to the guy in front of me who asked why it was so expensive after he paid and walked out. He didn't realize it was my pizza so they had to toss those in the garbage. I ended up waiting another 20 minutes for my pizza. This clearly was an issue as the next person in paid for another person's pizza with the same first name and asked afterwards why it was so expensive and they had to the cancel that transaction. With coupons the deep dish is tasty and is better than papa john, but if you like toppings then go to papa johns. Pro- great deep dish pizza (the burnt cheese edge is amazing) Con- poor organization, toppings are expensive Hidden deal- 1. Go online to get coupons 2. Check your local mailer for coupons read more

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Placed an order for delivery. Pizza was supposed to arrive at 7:38pm. Called at 7:45pm and was told they only had 3 delivery drivers. Pizza arrived at 8 pm and wasn't even hot. The cost of the order was $48 with tip. The pizza wasn't worth what I paid. Next time I want pizza delivered, it certainly won't be from here. There is no reason the pizza should have been cold. read more

Disappointed purchased local flavor and the location will not honor it!!! Very disappointed, don't do a promotion if you can't accept the parameters of it! read more

Got a delivery from here. Two pizzas and a salad. Pictures included. Everything was very good. Not the best pizza I've ever had; but, nowhere near the worst either. Very adaquit meal! 4 stars for now, and, I'll update if I try them again! read more

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The pizza here is my favorite. Love the pepperoni deep dish. Also, the sweet red chili sauce is great with chicken wings. I took one star off because just sometimes, service is a bit too clumsy for me. read more

We ordered a pizza to take to a party through the Jets web ordering system and somehow the order was not sent to the location. Ergo, no pizza when we arrived. The manager was very apologetic and promised we would have a pizza in 10 mins if we would wait. We were given the pizza at no charge for our trouble. It was a prime example of how to gain customer loyalty by turning a customer's experience around for the good. Kudos and thank you to the manager and staff at this location for their much appreciated customer care. When people at the party commented on the pizza- we told them the location and how much we have enjoyed Jets pizza since way back when they started in the Detroit area. I would not be surprised if they will have some new customers because of our recommendation. read more