My water pump went out on my diesel while camping at Echo Bluffs. They were booked solid for the…read moreweek. They were kind enough to work the truck in. Jon knew what he was doing. Highly recommended J&D. Side note thank you Willie for the hospitality and the ride back.

From the owner: We are here for all your automotive needs! Diagnostics, oil changes, brakes, A/C, heat, tune-up and…read moreengine maintenance.

I was passing through town and knew that my car had been losing some oil. I stopped by Charlie's…read moreand asked them to check my oil and add some if needed. They got me in a bay immediately and sure enough, I needed a quart and a half. They had me ready to go in about 5 minutes, and when I went to pay them the guy said "oh no, we don't charge for top-up's" even though they new I was from Texas and would likely never be a repeat customer. I love seeing that there are good folks in the world, these are some of those!

hi my names quinton Thompson I loved working here was my favorite job outher then they had no grace…read moreperiod like most jobs I have worked I recently became a father and only just moved to poplar bluff this year and after 4/5 months of working finally got a car. I was fired due to being late so many times but those times were when I didnt have a car and walking to work most of the time and just becoming a father I wasn't getting very much sleep, I just wish I was told that there was no grace period and that it was ram through a points system which I didn't know till I finally got hired full time after 6 months and was told that I was on the verge of being fired becuase of points which I didn't know about and that's when I found out there was no 5/10 minute grace period I never was more then 10 minutes late and would still be working with a great company that I really enjoyed working for I just got done cleaning the puts pressure washing the entire out do all the grease and then I get called up told to leave

These guys rock! Clean and efficient facility. They are honestly the only place to go for great…read moreservice! I personally watched one gentleman teach someone how to repair their own car, they're all about the customer!

Just needed an oil change and tire rotation. I pulled up with no appointment and they waved me in…read moreand began right away. They checked all my fluid levels, tire pressure, and topped off windshield wiper fluid. Oil change and tire rotation took less than 20 minutes - all done while i was sitting in the car. Very reliable and great group of workers. Only place i'll go to here.

During our recent road trip, we needed to have our oil changed unexpectedly. Valvoline came to the…read morerescue! They were able to squeeze us in before they closed for the evening and they did the oil change quickly and efficiently. The price for the synthetic oil was also great (better priced than what we get at home). Thank you for the speedy oil change and great service!

Ok I gotta share about Valvoline Express in Rolla across from Kroger's. They recently opened and…read moreit's my first trip there to get a quick oil change. I had wasted a long time in line at another place that will go un-named (wallyworld) and finally left to try somewhere new. This place was pro from the start, but then halfway into the procedure they came to me and said that a small vacuum hose had broken when they were accessing the air cleaner. A new part was on the way and it would be on them, but take a few more minutes. Then another hose and the nipple on the air cleaner broke. It was all old and dry rotted. They repaired it all no charge tho I offered to pay for the extra parts. They could have easily changed the oil, closed the hood and sent me down the road to be surprised later. But no, they did the right thing and earned a new customer. It's easy to complain when a biz does wrong, but I'd like to compliment them for a job well done, here and on Yelp.

I had my oil changed in Oklahoma at Walmart and as I drove towards St. Louis I heard a chattering…read morein my engine as my oil light went on. I pulled into the nearest place I could find which was Kwik Kar. I told them and they went above and beyond the call of duty to help me figure out the issue, document it for insurance, even calling the manager of the other oil place and explaining everything without me even having decided to have the problem fixed at Kwik Kar! I decided to have them fix the situation and they were incredibly detailed and professional. They documented everything they found that was in indicator of how the other oil place messed up and gave me all the documentation I needed. They treated me incredibly well... beyond anything I could have expected and gave me the highest level of support I could imagine... when it was all said and done i was simply charged for a regular oil change... no other automatic add ons to cover their time. I recommend the team here fully... they are top notch!

I went there for an oil change and they did it and the price was good. The people that was there…read morewas nice and friendly

Never trust them! Showed me a raggedy air filter held together with paperboard and full of pollen…read moresaying that I needed it to be changed and that it would only cost $23. I told them I would change it later. I bought a new air filter and pulled the air filter out of my car and it was only slightly used and a much higher quality filter than they had showed to me! These men are con-men! I'm guessing they did not expect me to change it myself and get caught in the act!!!

What horrible customer service! I had my oil changed here a couple weeks ago, and while I was out…read moreof town yesterday, I had a huge oil leak that required me to add oil to my engine to even drive it to the nearest place to have it repaired. After paying an extra $30 for a new filter (the one Speed Lube put on was faulty) and 4 more quarts of oil, I talked to Speed Lube when I returned to town. They rudely told me that because I took my car to another place my warranty was void, and were unwilling to work with me, and offered nothing for my time and trouble. Rather than addressing my concerns, they acted like I was the one who had done something wrong. Do not take your car here unless you want spotty workmanship and terrible customer service.

We were traveling south and had tire issues. Rinni Tire in Licking, MO was AMAZING. They…read morecared for us and even sent a person to Springfield, MO to get the four tires our car required! What an impressive group! Highly recommend this group!

Blew a boat trailer tire and they offered immediate assistance and got us back on the road in less…read morethan 30 minutes.

Honest mechanics. The wife was on a long cross-country trip, and started hearing a noise at…read morehighway speeds that sounded like either tires or a bearing. Big O in Rolla was the closest spot that said they could take a gander. A mechanic drove the Highlander, and put it up on a lift for some diagnostics. He confirmed that the bearings were fine, and diagnosed the tires, with some feathering. We had had the struts replaced the week prior to the trip - diagnosed because of the tire wear (no noise). So the explanation made sense, though we don't know yet why the noise only started when it did. The main point: Big O gave us a good diagnosis, an honest opinion, and peace of mind for the rest of the big trip. They didn't charge for the work, and didn't try to force an unneeded repair. If I ever need auto repair or new tires near that part of Missouri, I would definitely talk with Big O. We appreciate it.

I Bought 4 brand new tires and had them installed in my car. Everything went well but when I read…read moremy invoice I noticed that they slipped a tire protection plan for $135.00 that I did not authorize. When I called to ask why the extra charge there were insistent that they did explained it to me. But that was not true. While Big O Tires officially states that their Pro-Tec+ protection plan is automatically included at no extra charge on Big O branded tires, individual franchise locations have faced serious scrutiny and legal action for adding paid packages to third-party tires (like Michelin or Continental) without disclosure.

Walmart auto care/tire center went way beyond expectation's. A group of boys (including my son) was…read morecoming home for the weekend from college. About an hour and a half into their 6 hour drive, the vehicle they were driving in got a flat. They put the small spare on and looked around the town they got to for a tire. Best anyone could do was to get one in next day. They made some more calls and Walmart in Rolla had a tire that would fit. By the time they made it there it was well beyond the tire center closing time (by a couple hours). They could sell the tire but not install. After speaking with the boys, the staff member said he would go ahead and put it on for them so they could continue their trip home. I don't have the associates name, but thank you! That is exceedingly above and beyond the expectations of that individuals job responsibilities. The boys did make it home that night thanks to one persons selfless actions. Thank You!

I normally don't leave reviews, but I feel obligated to warn others about my experience at the…read moreRolla Walmart Auto Care Center. In October, I had an oil change done here. After driving for only 2 days (200 miles), my oil pressure light came on. When I checked the dipstick, there was no oil at all in the engine. I had to get the car towed back to Walmart, and they admitted the oil filter had been installed incorrectly. They refunded my Uber ride to Walmart since i couldn't drive my car, the oil change, and the replacement filter I had to buy because they didn't have one in stock. I thought the issue was resolved, but a few hundred miles later I noticed a large puddle of oil under my car and, again, no oil on the dipstick. I took the car to Valvoline, where they told me the oil filter had once again been installed incorrectly. My skid plate was soaked with oil from the leak. Had I not caught it, this could have caused serious engine damage. I have documentation of both incidents. I'm sharing this so others know to be very cautious about getting an oil change at this location. Two separate oil filter installation errors in such a short time is unacceptable, and it could have destroyed my engine

Good honest people. Quality work in all that they do, with great prices that won't hurt your…read morewallet!! If they can't do it, they'll recommend someone who can with the same quality work and respect that they give their own customers. A family owned business treating customer's like friends. Don't go anywhere else before checking with Randy or Derrick FIRST.