I am both a pilot and an aircraft owner. I only say that as I can speak from experience and…read moreauthority on this topic. WheelsUp bailed me out of a transportation jam in Europe at the lowest cost anyone was willing to do it for, and I am incredibly grateful. That said, it was still double the normal hourly rate for my type of aircraft. Candidly, their pricing here in the states is astronomical as well. I only got their membership because of an incredible promotion with Amex. If you are able to take advantage of any of their hot flights or Inspirato deals, those two things alone could justify the cost of the membership fee. Otherwise, if your intent is simply to join and think you're going to fly private from LA to Vegas at an affordable price, that's not happening. As of the time of this review, they want $24,000 for that round-trip in a light jet, which is almost triple what it should cost! Their sales team is incredibly responsive, but now that I am a paying member, I can't get my "dedicated" customer service rep to call me back.

They have some of the rudest, most inconsiderate pilots I've ever had the misfortune of dealing…read morewith. This one old prick had the audacity to not listen to the marshalling directions of one of my line agents, and then got mad when my line agent chocked him when it is standard operating procedure at this airport. If he didn't want his airplane chocked, he could've politely asked to have them simply removed, but instead, he was rude and snippy to my line agent. This is far from the first time we have dealt with pricks, and I am very close to convincing management to refuse service to this horrible company.

Very happy with my experience. Seemingly the Four Seasons of private jet travel. My aviation…read moreadvisor walked me through the entire process and even checked in with me on the day of my flight. Looking forward to doing their VAULT Membership with them

Great team and customer service. Very knowledgeable, one of the hidden gems of private aviation.read more

Apollo Jets provides exceptional customer care. It is very client-oriented and makes sure that you…read moreare having the most comfortable flight possible. The staff and services cater to your every need and are always there for you on hand and foot. Rather than just treating you like a customer, they treat you like family and you definitely feel that way when riding with their services. You feel safe and secure aboard any of their flights with no worries. Not only do you feel comfortable on the flights, but you feel luxurious as well. The convenience and efficiency of getting everything you want from food, warmth and a clear head is all you really need to have a relaxing trip and Apollo Jets brings just that to you.

From the owner: Founded in 2008, Apollo Jets has quickly become one of the most successful private jet charter…read morecompanies in the industry. By combining industry veterans with strong vendor relationships and utilizing the newest and most experienced fleets that meet rigorous safety requirements, Apollo offers the best possible prices available in the market today. Through its commitment to providing outstanding service, Apollo Jets has captured an elite list of clientele including celebrities, Fortune 500 executives, money managers, athletes and sports teams.

Worked with Ryan who was the best! Had to book a PJ for a big girl group that had to do a long haul…read moreflight to Asia. There were unforeseen hiccups along the way that were out of our control but Ryan made sure to come with solutions. Would definitely hire again for high level clients.

Exceptional private jet service with a team of professionals who take care of business and get the…read morejob done right! They prioritize safety and were very transparent about price and proposed alternative solutions on how I could save money. I will work with them forever

This company sends me several spam emails (From Michael Pierce) a week and the emails do not have…read morean unsubscribe option. They are not following anti-spam laws and do not care. I have emailed Michael Peirce directly over the course of two years asking him to remove me from the mailing list and my emails are ignored. Annoying and frustrating to say the least. I don't know how they ever even got my email, but if I were ever to need a private charter, I would go some place else...I'd rather deal with people who are professional and who actually respond to requests.

From the owner: JetSet Group is the premier private jet charter company in the industry. We provide white glove…read morepersonalized services for all of our clientele. Whether you're looking for an on demand charter or a jet card programs, JetSet Group has the best pricing, services and aircraft in the industry.

I needed a plane short notice and they came through at the right time, at the right price. Very…read morepleasurable experience. Highly recommend.

From the owner: Mercury Jets is the private charter division of Monarch Air Group, a global supplier of aircraft to…read morethe US government, as well as managing air support projects for the United Nations, Canadian Department of Defense, and the British Ministry of Defense. All of our representatives are trained and weathered aviation professionals that excel in customer service. Mercury Jets professionals utilize only the safest aircraft for your travel needs.

Run from this company. As fast as you can. Wired my $26k payment a week before our flight. 48…read morehours before our departure they emailed they couldn't get the plane they committed to and said we'd get a full refund. Silence from that point on (3 weeks now as I write this) with no refund. Every call immediately goes to VM with "mailbox full" when trying to leave a message. Total sham.

this company canceled my private flight 25 hours to departure and kept $19,000 of my…read moremoney. they refused to speak to me os respond. run from this company.