For the first time ever-I had a bounce house ordered for my grandson. Brian called the night before to make sure that I still wanted to rent it because it was a storming that night and maybe the next day. We discussed some issues and I went ahead with the scheduled delivery. Particularly, since it was not gonna be storming the day of renting the bounce house. The day of the rental it was extremely windy and during the set up of the bounce house, Brian continued to assure me that the danger of the wind is 15% and for that day it was gonna be 13%. I gave him $320 on something that was supposed to be 295 because I did not agree for it to be overnight since it was going to be in the front yard. The threat of the wind and the rain that we had gotten all week and even that day made me change my mind on the safety of having my grandchild inside of bounce house due to the potential heavy wind gusts that day- all day!! I texted Brian and told him to pick it up within an hour of dropping it off. I didn't use it, yes he set it up, and came to take it back down, and once he took it back down, he left my electrical outlet wide open, confirming his sloppy work ethic. I trusted my gut because this man appeared to be a joker from the beginning, telling me jokes because he sensed that I was nervous about the whole transaction and I did not feel confident, and that is why I asked him to come and pick it up. He took $320 for nothing. However, l understand he used his time to set it up and take it down. I'm willing to pay for that, but this man took off with all that money and hasn't made it right in week...l'd never trust this joker! Not with MY family!! read more

We had the BEST experience with Jest entertainment. It was easy to order on their website, the owner proactively called me right after to ensure all of the details were perfect, and Jessie called me the morning of with enough time to meet at the location. Jessie and his assistant were super friendly and hard working. They even made recommendations to help everything go smoother and proactively called me later in the day/before the event to make sure everything was good. The experience with them couldn't have gone better! Originally I booked with another company, but got an email the night before the event that because so many of their orders had to reschedule from Saturday to Sunday they didn't have enough drivers to deliver to us. I was scrambling the night before my event to find someone and Jest Entertainment stepped up and took care of us! I highly recommend them to anyone looking for party rentals and I will be using them exclusively going forward! read more

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