Helen is excellent and very attentive. Stephany and Jenny…read moreare super nice! Service and quality is excellent.

I reached Mirako Spa in Brea for my facial appointment exactly 3 mins late. A lady who told me that…read moremy appointment was at 2:30pm. (I have attached text messages that my appointment was at 2:45pm). Upon showing the text message, she agreed that I was late by 3 mins. (+ 5 mins grace period). I was informed right away that I need to reschedule as I was late or cut down my facial time from 60mins to 40 mins. I should have arrived 15 mins before the appointment time. Therefore, my showing up delayed by 3 mins would delay the next client by 15 mins as they needed time to prepare for the next client! Math doesn't add up any way we look at it unless they had informed in advance to show up 15 mins before the appointment time, which they hadn't. 1. There was absolutely no notification or instruction provided to me about arriving 15 mins early before the appointment time at the time of making my appointment or text reminder. Therefore if one is late by less than. 10 mins, they lose their facial time by 20mins and are lashed out if clients try to reason out. I was told me to depart as I was 3 mins late or reduce my facial time by 20 mins. 2. Jenny, who came over from inside took over the conversation, was very unprofessional and rude. She argued with me for 15 mins non-stop when I tried to reason out that if I was late by 3 mins, if they wanted to be a stickler of time without informing me to arrive 15 mins early, they should take away 3 mins of my time not, 20 mins. She yelled at me saying "I don't want you to come here ever, I never want to give you service!". I don't understand how Mirako Spa even employs such people who are clueless about how to treat clients with courtesy, let alone working in a service industry. Here is the twist: when I checked in, another lady besides Jenny told me that my appointment was at 2:30pm, which their mistake to begin with as my appointment was at 2:45pm. It appears that they messed up with their own scheduling but because I was 3 mins late for my 2:45 appt, I bore the brunt of Jenny's unprofessional behavior as she couldn't admit that they had accidentally messed up scheduling my appointment. Instead she told me to leave or get a facial cut down by 20mins! I am attaching screenshots of my appointment time. As per Jenny, I should have a common sense to show up 15 mins before appointment time even though I wasn't informed about arriving early or else, appt that was anyway scheduled incorrectly by 15 mins sooner, from what I was notified. Try to avoid Jenny if you go to Mirako Spa in Brea, she can be scathing, unreasonable, and unprofessional. Try to reach 15 mins prior to your appointment even if they don't notify you.

I just had the most amazing facial and eyebrows done by Jennifer and I can tell you it was such an…read moreamazing experience! I felt comfortable, relaxed and renewed, I grew out my eyebrows, and she kept my natural shape, which I liked very much! Can't wait to do it again. Facials are now part of my self care

I had a facial with Jennifer, and it was honestly the most relaxing facial I have ever had! I…read moreoriginally booked with her because I had been experiencing occasional minor acne and noticed that my pores seemed larger than usual. From the moment I arrived, the experience was wonderful. The relaxing music created such a peaceful atmosphere, and Jennifer made the entire experience feel so calming and rejuvenating. My skin feels better than it has in months! I'm so happy with my results and would highly recommend Jennifer to anyone looking for an esthetician who truly makes you feel pampered while helping your skin look and feel its best. I will definitely be back!

Always an amazing experience from check in to check out!!…read moreI'm a boy mom and appreciate the beautiful space created for me to getaway even if it's for an hour. The NAD + B12 are my fav right now and can't wait for an infusion!!

I came to Iconic not knowing what to expect. I saw Samantha for weight loss and had a great…read moreexperience, dropped 40 lbs safely. I have always had issues with my skin and overall appearance and Sam has been so helpful guiding me through what procedures will be beneficial. Highly recommend Iconic Placentia.

Kristin is awesome! Super friendly and caring towards your needs. She explains the process…read morebeforehand and let's you know the products she's using as well. She even gives you some samples for you to take home. It was my first time getting a facial, and I have super sensitive skin so I was a bit nervous coming in. But Kristin made sure to thoroughly find how to meet my needs. Really appreciate her service. Highly recommend!

Kristin is good at what she does when it comes to skin care! She provided a welcoming and warm…read moreenvironment. Her explanation of what would be taking place during the visit was clear and reassuring I was in good hands. She is very professional! I would de recommend her services to family and friends.

Mindy was great! I went in for a Brazilian Sugar and a facial. I've been to many sugaring places…read moretrying to find a place I like, and Mindy is who I will stick with! She cleanses the area first (very important) for those who aren't used to that it is a key step before sugaring. Her method is definitely NOT as painful as other places I've been to. Her technique is meticulous, not leaving a single hair behind. Now, for facial she was amazing! I have pretty "normal" skin, so I just needed some extra TLC. She doesn't overndonit with product and leaves your skin refreshed and glowing. I loved the questioner she makes you fill before your facial. Very thorough. Will definitely be back! Thanks Mindy!

Totally professional & very clean atmosphere & work area!! Quiet, very relaxing. Her services are…read morealways very satisfactory.

Honest !!!!! Went in to get Botox and they said I don't…read more need it right now - come back ! Hard to find that kind of honesty, Thank you Rhonda !!

You Aesthetics is truly about YOU! I was blown away one visit when Sydney, my aesthetician,…read morementioned she did some extra research and procured products tailored to my unique needs! It's now been about a year that I have been going to her. She showcases a genuine care for your skin and personally. I see her and the team at events and they are all friendly and welcoming. I feel like a valued client and absolutely look forward to my monthly facial.

Friendly and welcoming service on my first visit!!! Quick and affordable the lady is very sweet, I…read moregot my eyebrows done Highly recommend!!! Very welcoming!!!!

She was really friendly, but the shape was not as expected…read more I asked for my eyebrows just to be cleaned - keep the same shape and same thickness, but my eyebrows came out a lot thinner and the shape of one eyebrow was changed!! When i told her she changed it and its thinner now, she denied it. I went home and im so sad about losing my eyebrow thickness and now the shapes are a little different

I loved my facial from Skincare by RK! The experience was incredibly relaxing and my skin never…read morefelt better! I definitely recommend this place- especially for busy moms who need a bit of self care.

I treated myself to a Deep Lifting facial for self care and I can't wait to go back!!!…read more Upon walking in she kindly requested for me to change into home shoes. That's when I knew she'd be my girl. I do the same my house, no outside shoes in the house. She provided clear instructions on changing into the facial gown. Her bed was really comfy. I fell asleep after the extractions I believe. Oura ring says I slept for 1 hour 15 min. The duration of treatment was from 1:35-3:20 about an hour and 40 min after changing. Her massage techniques were phenomenal. One of a kind. My skin is super sensitive and during facial as she was understanding what my skin habits are, she gave me education not to exfoliate daily as I normally do. My skin was glowing and I was presentable after. I felt refreshed! After service, she provided a little bag of juice and snack with samples of the sunblock she used and an oil. Very nice gesture! Thank you Rebekah! Your hands are heavenly!

clean, beautiful spa space professional…read more very thorough only thing I was sad about was that the time went by too fast...

Elysia is amazing!! I love her monthly themed facials - she matches them to the month (Valentine's…read morein February, Halloween in October, etc.) and they're always so creative and fun. Her facials are incredibly relaxing, my skin glows every time, and the included massage is amazing. The oils she uses smell divine and the whole experience feels so pampering. My sister and I go regularly and love it every single time. Highly recommend :)

I've been going to Avanti for a little over 6 months now and I've had such a great experience!…read more Everyone here is so kind, welcoming, and knowledgeable. I really appreciate how thoughtfully they approach skin concerns. They take the time to understand your concerns, answer any questions, and recommend treatments based on what your skin actually needs. I've mainly done Slyfirm (microneedling) packages, and I've noticed improvement in my skin texture and fading of my acne scars. They're also wonderful about supporting your aftercare. Definitely keep an eye out for their rotating monthly packages. I've found some really great options and I think their pricing is fair!

I've been coming to Avanti for laser hair removal over the past 8 months, and I can't say enough…read moregood things about Alex and the entire team. Everyone is incredibly friendly, professional, and welcoming, and I've always been treated exceptionally well at every appointment. The staff takes the time to make you feel comfortable, answer questions, and ensure you have a great experience from start to finish. It's clear they genuinely care about their clients and take pride in the service they provide. I've had a great experience with my treatments and actually look forward to coming in because the team makes it such a positive experience. I highly, highly recommend Avanti to anyone considering laser hair removal or other aesthetic treatments. The team here is truly fantastic!