Dr, Dean is so gentle with my 15 year old puppy. Staff is so…read morecaring whether its a shot or just a nail clip. My dogs are not scared or nervous at all when they have an appointment.

7 Apr 26. On a follow up appointment for Remus. Dr. Dean is…read moreabsolutely fantastic always caring for the animals, however upon check out my wife asked for a refill to be sent to Chewy (which they have been doing for the past year) instead they refilled the medication at $97.66 whereas we pay Chewy $59.99. I called back to ask about them taking the sealed box back. Instead they tried twisting my wife's conversation and refused to take back the medication. Asked tp have Dr.Dean call me,Instead they hung up on me. My recommendation: 1. Teach the staff how to be respectful 2. Teach them difference between hearing and listening WHY WOULD WE WANT TO PAY A $30.00 DIFFERENCE Maybe the money is more important than good business. JIM M

They were great. Only one in town accepting new clients even though they're fully booked. Dr Green…read moreis awesome. Sux moving to a new town and hearing no one will help your fur baby. I'm incredibly grateful.

I knew my dog was dying of cancer. I was reassured that the process would be painless and that I…read morewould have time to connect with him before he fell asleep. Well, that didn't happen. The "tech" didn't give him enough of the drug and 3 of us heard him call for more medication and they didn't even apologize for the god-awful experience of watching him spasm into death. I wrote to the office and I asked them to please talk to me about this because I've been haunted about it for months now. No return call. They don't give a shit. They had been his vet for 10 years.

I am new to Bullhead City and had not established a vet yet. My 2 year old Boxer, Chief, had been…read morebit by something and was having a horrible full body hives allergic reaction. They allowed us to be see same day and treated him. Dr Greeley and the entire team was amazing from the time we checked in from the time we left. They explained everything to me upfront (treatment and cost) but having my vet records from his previous visits were extremely helpful. Which decreased my out of pocket cost. Great experience and even the lady that helped me on the phone came out and met us to say hi.

New to town. My doggie the past two days has had tummy troubles. Make an appt with this vet over…read morethe phone. Julie who helped me was very nice, and kindly took my $150 "deposit" over the phone that would go toward my visit with my pup. Made our appt for 950 this morning. Awesome I can get my boy in to see a Dr to see if he's good. Get there and go through the process to see the doc. I added 1 more star from 2 because the Dr was really really cool. At the end, I got a prescription for my dog for 72$ which isn't the issue. I ended up having EXTRA charges on the bill because they "squeezed" me in same day appt for $65 and then ANOTHER charge of $45 for a vet technician fee. Im sorry what? Ok, if the girl on the phone would have told me there would be a charge of $45 and then $65 I would've been not in the dark. So it was an extra hundred dollars to pay ON TOP OF THE 150$ which was told to me that was for the visit today. Really disappointing that they didn't tell us ahead of time. I won't be returning there unfortunately because the was really cool, but they were very very shady with not telling me about extra pricing. I could've been that one that said I'm not paying for this, but instead, I said, I wish someone would've told me and the girl at literally just stared at me no apology no explanation nothing.

When we come to visit bullhead We always try and bring our…read moreEnglish bulldog Dallas They did such an amazing job giving her a bath and treating her like a princess. Also they gave her a special bandanna and give her her own bell. This was the second time we used them and I had to give the best review possible. The groomers take pride and love what they do.

Absolutely the best. Zoe love her and they do a fantastic job. Here are a few photos.read more

They are amazing. Taking a difficult situation for us being out of towners and totally taking care…read moreof us. They didn't gouge us like Novak's offices or WAHS tried to! We needed to put our fur baby down because she was suffering and they fitted us in at the last minute and they were so caring! Novak wanted to charge us $795 just to look at our animal and that didn't include the fees to put her down! Talk about trying to take advantage of a sad situation! Then WAHS charges insanely amounts and if you want to sit in with your pet during the process to comfort them they charge another $100! Advance is great and I totally recommend them!

This was my 1st time visiting this place I had come in for my cat ( Oreo), but he ended up very…read moresick unexpectedly. The whole staff and team were absolutely amazing. I did not get the doctor's name I am so sorry it was such a miserable day as we did lose " Oreo" due to a sickness. They did everything they could. They were there every step of the way spoke to me about every process that was happening and going to happen. I couldn't ask for a better experience. I highly recommend this place to everyone. They care and will help you out anyway they can.

This office was my go-to for 10 years for my Doberman boy. It seemed to me that they always added…read moresomething to the bill that may not have been necessary but was very costly and highly recommended. Allergy injections and such. He lived to be 10 years and had cancer at the end. I expected so much more compassion from them than I got. First, it wasn't Anita Greene who performed the euthanasia. I was assured that they were only taking him back to give him his injection to relax. I don't know why they needed to take him away to do it, but when he finally came back, which seemed entirely too much time for me, he was already out. He didn't react to me at all. I didn't get to comfort him at the end like they promised. But the worst moment was when they administered the drug to kill him, and he started spasming and trying to resist. It broke my heart to hear the tech say to the assistant "We need more!" Can you imagine what that did to all of us who were observing? Me, his mom of 10 years since he was a puppy, and his two best human friends. The three of us just watched him fight back in total shock. I wrote to them and asked them to please talk to me about this, that the experience was so traumatic that I have been crying for three months. They did not respond. Apparently they have plenty of other customers to please, and don't have the time to deal with my grief with me. It broke my heart and I will never get over it. I need a vet for my new girl. She's a rescue but I will not go to THAT OFFICE! They screwed up and they refused to apologize. I don't expect everybody to be perfect, but at least acknowledge a mistake and help me deal with my sadness. A veterinary office should be full of compassion and empathy and I did not find it there. Can anyone recommend a vet with compassion who doesn't charge for the glory of being with them? I've already tried AAC. Another example of failed compassion and empathy.

Our regular vet was on vacation and our cat was very ill. We were lucky this vet was seeing new…read morepatients and got us in right away. They were very kind to us when we had to put our cat to sleep. I appreciated that the doctor was straightforward about the situation, and helped us make our decision. This was obviously a very hard time for us, and and each sentiment of condolence from the staff, no matter how small, was helpful. They made us feel like they cared, even though we were not "regulars" in their clinic. Afterward we received a very nice sympathy card.

Our dog died here July 5th, 2025. I can't give a rating on…read morehow they treated our dog because he didn't live through the weekend that we left him in their care, but I will write a review on how they handled the situation after. We got a call Saturday July 5th, 2025, around 9am that our dog had died an HOUR earlier. We rushed over to the facility and David Torres, who I assume is the owner or lead trainer, told us that our Frenchie had breathing complications and died. Not in the heat but in the air-conditioned area that they kept the dogs in. It made no sense to me because our dog would sleep with us every night in an AC controlled room. I asked to see the security footage because I wanted to rule out negligence on their part. David told me he would get the footage and asked if I could return later. I told him I wouldn't leave until I saw it with my own eyes. After a few hours David came back and said he needed to wait for their IT tech to return to retrieve any footage. My wife and I were furious and didn't know what to do since we were staying in town for the holiday weekend. David then offered to have our dog cremated locally but we refused. He also insisted and provided a WRITTEN PROMISE to provide us with ANY puppy we wanted. At the moment we didn't want to hear anything about another dog. We went to the store to buy a cooler and placed our Frenchie inside and started a 5-hour drive back home in silence. We were able to get him cremated locally by our home and David said he would take care of the bill. We paid out of pocket and sent David the receipt. David then promised he would mail out a check, but after almost 3 weeks nothing came. We had to reach out again, and a check finally arrived a few days later. After a few weeks of back and forth, David sent a message that EVERY camera that covered the area where our dog was staying had malfunctioned and had no footage of the incident AT ALL. It became extremely difficult to believe that no negligence had occurred after this... Back in December 2025 my wife and I were still feeling the emptiness in our home. We had gotten our Frenchie shortly after getting married. Since we have no children, our dog filled that void at times. I spoke to my wife about getting another dog and I remembered the written promise David made. I reached out to David and let him know what my wife and I wanted to get a puppy to be a family of three once again. He confirmed he received our request and we let him know we wanted an Australian Shepherd. Weeks went by and there were never any solid leads. He offered us an Australian Cattle Dog but I didn't want to accept that only because it was convenient. If we were going to get another dog, we wanted to be able to choose him, not have it forced on us. This is where things became very frustrating. For almost 5 weeks there was no response from David. Not only until I cc'd the support email did I get a response from David a few days later. He casually brought up that he had been in Texas for a month. I understand that for a business owner, something that happened months ago may not be a priority, but for my wife and I, it's something we get reminded of every day when we see our dog's toys in the laundry room. David then confirmed that they would most likely not be able to find us a dog and offered us $500 as an alternative. My wife and I were so tired of dragging this on that we agreed to the $500 so we could save up and get our own dog. David asked for my home address, which he would have had from the cremation check, and confirmed he would mail out a check via FedEx or UPS. Here we are 2 WEEKS LATER still with NO UPDATE from David or the support email. If you have a good relationship with this facility great. But if you're in town and looking for a place to entrust your pets consider another facility. The way David handled this situation was beyond unprofessional. I was hesitant to write this review because I wanted to give David the benefit of the doubt, but I guess it doesn't really matter to him. If anyone from the team responds to this review before the list of unanswered emailed it would just further my point of unprofessionalism.

Your response on Google proves my point--no accountability, just deflection…read more Let's be clear: your reply doesn't address any of the actual issues I raised. You still haven't pointed to a single written policy stating that a dog with fleas will be banned. You talk in circles about vaccines and "standards," yet completely ignore the fact that you have no clear intake protocol for checking dogs for fleas before boarding. My dog had no visible fleas, no itching, and had been vet-treated with a 30-day preventative just a week prior. I have documentation. But instead of doing your due diligence or even communicating like professionals, you chose to blame the customer and permanently ban my dog, a dog who had been coming to your facility for five years. That's not customer service. That's unprofessional damage control. And speaking of your response--if you can't use basic grammar or properly articulate your own policies, that says a lot about how you operate. Words were misused, statements were contradictory, and large parts of your message made no sense in the context of the issue. If you can't communicate clearly, how are customers supposed to trust your judgment or processes? Running a business requires more than just capacity--it requires competence. Your vague mention of "additional reasons" with no details is just a way to dodge responsibility. You claim to be the "largest facility in the Tri-State," yet failed to properly screen or manage a situation involving one dog. Being big doesn't mean being better--especially when it comes at the expense of accountability and transparency. You also mention the BBB, but the fact remains: you're not accredited. Not having complaints isn't a sign of quality--it just means people are turning to platforms like this because you don't handle concerns professionally. Your refusal to accept responsibility, your condescending tone, and your complete lack of a flea policy all speak volumes. You mishandled this situation from beginning to end. Other pet owners deserve to know exactly how you operate.

Amy was fantastic. Can't say enough good things about her. I have a year old straight hair golden…read moredoodle. He's had bad experiences from other groomers. So stressed he threw up on the way home and hid. Amy was such a delight. After talking a few minutes I felt comfortable leaving him. We both love her. Telling friends and anyone who will hold still. Lol.

Amy did a great job and we didn't even make an appointment let us walk in and cosmo came out as…read morehappy as could be

Heartbreaking Negligence - Avoid This Clinic…read more Rating: 1/10 (If I could give zero stars, I would) I am writing this review with a heavy heart to warn other pet owners. I took my dog here because I was convinced she was pregnant. Despite her weight gain and clear physical changes, the veterinarian dismissed my concerns, claiming it was just her body changing after her first heat cycle or perhaps a "phantom pregnancy." I explicitly pushed for an ultrasound to be sure, they took her back and I had to wait. She brought her back and said no there's no puppies because even by this time she should see sacks and didn't see anything the ultrasound was clear. A few weeks later, while I was out of town, my dog went into labor. My son called me in a panic because a puppy was partially stuck. After a desperate Sunday search for an open emergency vet, my girl ultimately did not survive. She was only carrying two puppies, but the complications were fatal. When I spoke to the office on Monday, the vet admitted, "It looks like she was pregnant after all." She tried to claim I brought her in too early, but based on the dates, she would have been five weeks along at the time of the initial exam well within the window to be diagnosed. The most insulting part was the lack of compassion. When I told the vet my dog had passed away, she said she was sorry and the line immediately disconnected/went silent. I called back twice and left a voicemail to give the office a chance thinking the call had dropped, but I never received a return call. If you love your pets and want a vet who listens to your concerns and stands by their work, do not go here. Their negligence and dismissive attitude cost me my dog's life.

There are no words that show my deep gratitude for the Stockton Animal Hospital. While visiting my…read moredad in Kingman my 16 year old Shihtzu developed hypoxia and was fadding fast. My dad called the number on the website before they actually opened left a message and within minutes the vet called him back. They were able to get in him right away to ease his pain. They were kind and gracious. I can't thank them enough helping my baby cross over rainbow bridge.

Doesn't read your application information required by yelp. Wants you to call her for information…read more Help Just so you all know, she charges $38 an hour and her visits are less than an hour. She does not accept large dogs and she goes to your house only. Pretty lousy misleading ad. I'm sure her friends posted the reviews.

We've used Lynda for a few years now she takes really good care of her two little kitties. She…read morespends time with them. She plays with them. She is very reliable. We've had to call her at the last minute and she's always been available for us. We love how she takes care of our kitties.