My first visit was about a month ago and my experience could not have been more positive. Very…read moreprofessional environment and the staff was very friendly. Highly recommended!

This office is great. I love all of the doctors and staff here. They always make me feel right at…read morehome. Picking a pair of glasses that was just perfect for me, the girls in the optical shop all chipped in to help. I had so much fun trying on glasses and chose the perfect pair. Thank yo!!

Let's cut to the chase, this is the best place to buy glasses. Located in the nicest shopping area…read morein Kentucky, WP exemplifies what every other place in The Summit at Fritz Farm has, class. However, the glasses and eye exams do not cost what you would expect them to, in an area and with presentation like this. You know the TOMs shoe concept? You buy yourself a pair and they donate a pair to someone less fortunate. That's the same concept here. You still think I'm exaggerating when I say that the prices aren't what you'd expect? See for yourself, all of the glasses are under $100... with lenses. Like any other place, you can upgrade on the lenses and pay extra, but even those prices are astronomically low. After LASIK surgery years ago for myself, I still find myself in a different eye ware store about once a year for my daughter. I've previously shopped for glasses at just about every place in Lexington. We once spent over $500 on a pair of glasses for her at another place, even those glasses and the overall experience didn't meet WP. I'm totally blown away by Warby Parker. And that price tag!!!

I desperately needed a new pair of glasses with my updated prescription as quick as possible! I was…read moresearching all over for my perfect frames in Dayton and Lexington, I felt bummed when I couldn't find any I loved for a good price. My friend then recommended Warby Parker to me and told me they had a store at the Summit at Fritz Farms in Lex! The store is absolutely adorable! Filled with in style, and great priced frames, all $95 or $145 including the prescription lenses (cool books on sale too!) Within a day I found my ideal pair, paid for them and they were able to contact my doctor and get my prescription for me. The staff was extremely helpful and knew a lot about the glasses and their business! Highly recommend and can't wait for my glasses to show up at my door!

Though they are not in network with my insurance, it was well worth the trip. The dr was very…read morethorough and she found something that no other doctor had mentioned. We are keeping a close eye on it. Looking forward to continuing care here.

The staff at Central Kentucky Eyecare are efficient, pleasant and knowledgeable. The office is…read moreclean with up to date equipment. Dr. Lanham is an excellent clinician, she listens well, is thorough and very personable. When I have a question after the visit she is easily reachable and works to resolve concerns. Lastly, I am particularly impressed by the full range of diversity of the staff from age racial/ethnic, religion, etc.

The eye doctor is nice here, but definitely check your order when picking up your contacts to…read moreensure you have what you paid for! And don't expect a call that they have come in. But like I said the doc is always super nice!

Dr. Mayes is professional, patient, and really takes time for his patients! I am also delighted at…read morethe number of frame options they have. If they don't have what you want, they can get it for you. Love doing business with this local doctor.

The eye doctor ( Dr. Snipes and Associates ) who is associated with Lens Crafters was incredible…read moreand provided excellent care. -However, the front office staff's behavior was unacceptable--rude, dismissive, and condescending to a level that's hard to overlook. It significantly tarnished the overall experience. It is very unfortunate that my search for an optometrist will continue.

Your front desk staff. They ordered my contacts from an expired prescription and then told me it…read morewas my fault because I scheduled my appointment online instead of calling the office.

If you don't mind a busy, hectic, and non-professional atmosphere, it is a good fit. oops - forgot…read moreto mention incompetent, Example - Huge Mistake. Actually put wrong lens in my frames. Was not even close to my prescription! Optician said I could have wrecked my car driving while wearing incorrect lens. Simpson reordered lens. After a 10 day wait, the second lens arrived. OMG. They caused all kinds of visual issues. The third attempt - disaster! I ended my relationship with Simpson. New optician got it right the 1st visit!

I made an appointment here and showed up a lot earlier however, they received me and started the…read moreprocess right away to the point where I was seen a bit earlier than my scheduled appointment. The staff at the front and the Doctor were both very friendly and professional. I had a few tests done for prevention and they were all good and I did not need glasses so that was nice. There were a lot of other people there so their shared practice is big; they also have glasses for sale if you need them. The parking was a bit tricky because I didn't expect that many people to be there however, I was still able to get in and out pretty quickly. I was given a coupon for the only recommended item I needed so that was nice. Then towards checkout the employee really had mercy on me as I couldn't find my credit card and wanted to use multiple to pay the copay... so I will forever be thankful for that. Thank you!

No sales pressure. Glasses came in a few days before they were scheduled. Accepted my insurance…read morewith no issues. Wide selection with many price points.

Prior to the appointment today, we have had an amazing experience with the staff that helped with…read morefinding the best frames for my son. We had an external prescription, so my son did not have to get an eye exam. Today, we decided to get an eye exam since his prescription was close to expiring. Unfortunately, the experience was not ideal and, to say the least, not a positive experience. Dr. Wallace Guerrant's bedside manner left much to be desired. From the very beginning of the appointment, it was an awkward exchange of frustrations on his part. He was frustrated because some of the equipment was not suited for a smaller child and he kept requesting my son move a certain way or sit a certain way to accommodate the equipment instead of the equipment accommodating my son. He got extremely irritated because he was asking my son to look at a mirror behind him while he was shining a light in his eyes. You must know how to be patient with children because it can be easier to get confused. He lacked the patience that would be expected of a physician working with children. As a Mom, it was clear that his frustration were impacting my son and that is a NO GO, for me. After the unpleasant experience I chose not to schedule my eye exam with him. The other staff, like Karen, made the rest of the interaction much better. We won't ever utilize the optometrist for an exam ago.

When this was a stand alone practice, and not affiliated with Pearl Vision, the staff and service…read morewere wonderful. My family and I were very happy to have found such a caring office. Fast forward to now..... HORRIBLE. Let me explain as this is the very first negative review I have EVER given. I made an appointment for my two daughters and I on a Friday. I take off work, the girls rearrange their schedules, and we go to the office at our designated time, which was confirmed with a text. There is no one there. We sit in the car for 45 minutes desperately trying to get in touch with someone, no answers. I should probably mention there were 2 other people in the parking lot doing the exact same thing. I finally get some call center a million miles away and they say that "late last night" my appointment had been cancelled, but she showed no attempt at notifying me (at least she was honest and apologetic.) Basically, I completely wasted an entire morning and I was asked to make another appointment for the next week for the girls and one the following week for myself. When the girls arrive the next Friday, they are treated poorly. The front desk staff is courteous and kind, but the doctor literally yelled and berated them during their time being examined. They left the office upset, crying, and begging me never to send them to that place again. These are tough older teenage girls who have a tough mom. I can't imagine how awful he had to be to illicit this kind of response from not one, but BOTH. Not only that, but the office that I had once trusted, completely took advantage of their naivety, and up-sold them for a crap ton of things they did not need. I have excellent eye insurance and have been getting regular exams for the three of us for a long time, I know the typicals. It was triple what I normally get charged. I guess part of this is my fault for not being able to accompany them, but never did I expect for them to take advantage of long time loyal patients. The doctor even yelled at my eldest daughter for not wanting her eyes dilated because she had to DRIVE, makes sense right? Gotta get that extra $15 dollars regardless of her safety, doc? Appalling. Seriously, appalling. So today is supposed to be my appointment. I figured I'd keep it not only because I desperately need a new glasses rx, but also because I wanted to see how I was treated and scope out any problems that maybe the girls weren't aware of that could somehow explain the stressful and negative nature I had been advised of just the week before (I'm in healthcare.) I wake up this morning to a message on my phone that my appointment has been cancelled.... AGAIN. At least this time I was notified. :( I know this was lengthy, but I truly hope my advice is taken and NO ONE subject themselves to this office. Between the blatant disregard for other people's time and schedules, the overpriced up services, and the unkind treatment, I will honestly never go back. They've lost a very loyal and expensive customer forever.

Take your business elsewhere. Their customer service is awful. I spent over$600 on a pair of…read moreglasses that, when they finally arrived (a week late), they had a bad defect. I have been waiting over 2 weeks for a replacement pair that was promised in 3 days. I've been getting nothing but lip service ever since. They don't answer the phone when you call and definitely don't sent a message on their website.

I can't imagine a better place to go for eye exams. We've gone to different eye doctors through the…read moreyears, having lived in PA and DE. When we got to KY in the early 90's Dr. Ditto was highly recommended to us. One visit and we've never looked anywhere else. He is so kind and caring, along with expert care. We understand that his partner is excellent too. His compassion shows in that he has an eye clinic through Southland Christian Church's Refuge ministries, and he as also done mission trips to third world countries, doing eye care. The staff that does the eye glasses and contacts are also top notch.

Best eye doctor I have ever been to. My entire family has gone to Dr. Ditto now and we could not be…read morehappier!