Walking up with my family of 6 super excited to be in Louisiana we are staying in the Airbnb around…read morethe corner when a gentleman sitting outside stated "wow you guys decide to come in 10 minutes before we close.. " my husband told him we will be quick and he said you guys will not be eating inside. so rude. I had to yelp it. Didn't say hi how are you doing? No smile just mad. Bad costumer service .

Using the app makes it easier to order plus you earn "rewards" so why not. Usually no wait in line…read moreor very little wait time. Food is almost always consistent and as ordered. Overall a smooth easy process. The only need for improvement I would say is a little friendlier at the window, a smile helps.

I actually lost my appetite dining here this evening! I came in for a late dinner and my initial…read moreimpression of this McDonald's location was that it was clean and well-lit. The dining room was recently renovated to a more open floor plan. There is fast WiFi. Unfortunately that was where the positives end. I ordered a Big Mac extra value meal and two McChicken sandwiches. The order took about ten minutes to come out. In the meantime, I can hear the shift manager trying to get the line cooks to hurry up, but to no avail. The initial presentation of my order looks fine, but upon closer examination the meat looks dried out, and the fried foods didn't taste fresh at all. Another customer who was there at the same time as me also commented same. My first impression when I saw the meat in my Big Mac was "Where's the Beef!?" Regarding the stale-tasting fries and McChicken, the manager admitted that the person who maintains the fryers had quit and there was no one to change out the oil--so they had been using the same cooking oil all weekend! It was then that I lost my appetite, refilled my drink, and left. Come on, McDonald's--you can do better than this!

All I can say is...WOW!! I asked for NO CHEESE on my Big Mac & guess what, they gave me cheese!! I…read moredidn't even know fries could be orangey-brown...YEP, as the saying goes...ya learn something new every day. I was hungry so I sucked it up & ate what I could, not appetizing or enjoyable at all. Horrible McD's experience!!

I've never had a problem with the food, but the service is ridiculously slow. I thought fast food…read morewas supposed to be fast? 5-10min just to have your order taken, then sit in line for 20-30min is absurd! Do they only employee 1-2 people at this location? This place needs help!

New location and we were excited for it to be open. Every time I have gone here I usually spend…read more20-30 min even if there is only a couple of cars. Today I ordered curbside, I was there in under 10 min but then sat there waiting in a curbside spot for approximately 30 minutes, not even joking. Not to mention everything is way overpriced. The girl that finally came out was very nice and gifted a large vanilla shake because of the wait she said, which made my son happy but to spend that much time even for a curbside is just unacceptable not to mention when I tried to call inside twice, both times the phone just kept ringing. Hopefully they can get better at this or they might not make it there. We hardly ever go because of the price plus the wait time.

I rarely give a bad review. You can see from my history. This had to be the filthiest McDonald's…read morethat I have ever seen. The tables had all been wiped down with dirty, smeary rags. I observed a homeless man coming out of the men's room that smelled so bad that I could smell him from across the room. There was this loud beeping coming from behind the counter that was so loud. I just wanted to leave but I wasn't driving. I refused to order anything but the kids did. If I had been driving I would have immediately left. The floor was also so smeary and grimy that it felt like an ice skating rink.

Terrible service, stood there for 10 minutes and no one ordered. I won't come here againread more

I spent $40 on a delivery order and only got half of what I paid for. So I have paid to have this…read moredelivered to my house and now I have to drive all the way to the store to get the rest of my meal even though I paid extra to avoid that. On top of all of this, I had my apartment number in the details through the app, yet the driver decided that he would drop it off at the lobby of my apartment complex instead of try to contact me to resolve whatever issue it was that he was having. When you try to call the store to get help with this issue the number does not work. The best that the Burger King app could do was have someone from the company. Send me an email to resolve this within 24 to 48 hours. Awesome.

The worst service and management I have ever seen in my life. Go through a drive thru lady is…read moretalking to other customers while your at the intercom. Then when u pay for it and tell you I'll bring it to the parking lot very rude. The best thing for them to improve is SHUT IT DOWN !!! Mind you I'm waiting in the lobby for them for over 30 min!!!!!

Don't let the look of the place deter you from eating there. The people are very friendly and…read morewelcoming. The food is delicious too. It was my first time eating there and I enjoyed it very much.

Don't judge a book by its cover. Everything down to the salsa was delicious, probably some of the…read morebest I've had in Louisiana. The service was excellent. I'll definitely be coming back.

Maybe the worst Taco Bell experience I've had in quite awhile, the employees looked unhappy and all…read moreof them seemed to wonder around like they were lost, they weren't rude but had no enthusiasm at all - my order was pretty simple (6) crunchy tacos, the shells tasted old and stale absolutely no crunch to them. They appeared to be out of a lot of stuff, no medium or hot sauce packets, no Dr Pepper or Mountain Dew, no sweet tea etc. I'll likely avoid this place going forward there are better options...

Wednesday got here 11:55 waited 1 hour for food 3 soft tacos 3 bean burritos one hour finally got…read moreour order half ass made worst Taco Bell in lake Charles the staff is rude don't care. I will never eat here again and if you do after reading this you are stupid and get what you deserve might as well close the doors

I've been to many a Chick Fil A, but what happens at this location I've NEVER seen at any of their…read moreother stores. A woman who took my order in the drive thru stopped taking my order mid sentence to yell at her coworker that she liked the song that was playing in the car that was next to mine. I was also alerted that there would be no fries tonight as they were out. I was frustrated and left. I came back the next evening and, to my surprise, there was only one lane open. I was told that it was to help make closing easier. How does having one drive thru lane closed affect the speed of closing? Anyway I place my order and am let known that, again, there will be no fries this evening as they are out again. I'm frustrated again at this point and say "Wow, two nights in a row no fries". And the gentleman taking more order says "Yeah, you gotta get here earlier if you want some fries". I've NEVER been to a CFA that didn't have fries and I've NEVER been spoken to by an employee at a CFA the way that I have been when I come to this location. It's so bad that it honestly has changed my opinions on Chick Fil A as a whole. I get worried going to other locations that it'll be as bad as this one.

Grilled chicken nuggets are incredible! And Weight Watcher Friendly!! The staff is friendly than…read moreany other fast food chain!