Madry Motorplex is NOT a trustworthy dealership. I bought a 2015 King Ranch F-250 from them the…read moreday after the huge snowstorm in East Texas. I told them I needed a good reliable truck and that I needed something that could last me all long time and I could afford. Also btw I don't ever use YELP I hate it with a passion but this is worse. I bought the truck with them they seemed like trust worthy people and I used all the money I had to my name to buy it. A couple months after buying it it started making a noise and I thought it was something to do with starter so I got that replaced, $400 later. Needs 2 New batteries . Another $400 Later. Now truck won't start and it was checked by 5 different mechanics in my area. All said engine locked up. Keep in mind I just poured ALL the money I had into the truck so I could use it for my food trailer. Now it has been sitting in the shop and me still having to pay the LOAN and insurance for 1 year for it to sit in shop. And no they can't do anything to help and my full coverage from Geico can't either. Only asking $14,000 to get driving after I just bought the truck. DO NOT TRUST MADRY MOTORPLEX Thanks a lot .

I can't say enough great things about the owners, sales staff and customer service. I just…read morepurchased a used 2014 from this dealership. I'm a tough customer to please and they went above and beyond to make sure I was completely taken care of. Low-pressure sales attitude, which is something unheard of in the car business. They know their diesel's and were very fair with not only my trade in but my new purchase. Jose Martinez was a great guy to work with. He's not your typical car salesman. He treats you like a person, first and foremost and never pressured me to buy anything. He let me look around, ask questions if I had them and made this a great buying experience. I would recommend this dealership and group of people to anyone looking for a good diesel truck with no pressure to buy. Good honest down home dealership. My next diesel will come from Madry Motorplex

Steve is a great salesman and was very helpful and honest in the car buying process. He was able to…read moreanswer all of our questions and assist us in finding the best vehicle for us.

We were traveling on Friday from the Hill Country to Dallas when we got a warning light as well as…read morean inaccurate notice to add Blu Def for our diesel Tourareg. Dalton answered the phone as we were in Stephenville and said to try a great things but bring it in if that didn't work. We took the car in and were seen immediately. They updated some software, did a thorough check and reset the warnings. In addition, they offered their courtesy driver, Ricky, to take us to a nearby restaurant. To top it off, everything was covered under warranty. Dalton offered to order a replacement part (also covered by warranty) but we weren't going to be there on Monday, as we live 4 hours away. What an outstanding group of people! I highly recommend this company and can't thank everyone enough!

So upset with this dealership. The problem started with Walmart in Stephenville, they put my son's…read morebattery on backwards and fried everything. Car was told to VW dealership in Weatherford. They claimed to have fixed my son's car and my son and daughter went to pick it up. My son got about 10 miles from the dealership when all lights started flashing and car shut down on a busy highway. He had to coast to the side. So many cars almost hit him. Tow company had trouble getting to him cause of how busy it was. Car was towed back to VW for more repairs but received no call from anyone in service or supervisor. The only person to apologize was the lady we were dealing with from there with the Walmart situation

I've been a customer here for years, as needed with only 56k miles, for my 2009 Murano SL. 3/14/23…read moreI wanted to check the price of a new, and retired demo MURANO SL for myself, as well as look for an SUV for my mother and grandmother. What followed was a 15 day ordeal like none other. 3/14 I received a price sheet for the demo Murano, and a basic quote for a 2023 model. The SUV for mom/gma is more urgent, so I schedule an appointment for 3/17 to see both a white and a gray Jeep Cherokee I had also found on their site. The gray one was a bit over $21k. Before getting to the appointment 3/17, I saw the gray Jeep had jumped in price overnight by about $2k. When I asked about it, I was then told it wasn't at their location, though it was on their site just like the white one. Fine, we looked at the white one, which was ruled out as gma's wheelchair wouldn't fit. But, we did find a 2017 Nissan Rogue everyone liked. We had two trade-ins, and I had gma pre-approved for BofA financing. They said we had to finish the BofA application in office. We left the truck trade-in with them, the Rogue was to be cleaned, have final inspection, and be delivered to us Monday 3/20 when they'd take the other trade in. Between 3/20-3-29, I was given varying stories about a part for the heater that needed to be replaced. It was ordered, backordered, delayed, an additonal part needed, service team backed up, new part backordered, wrong part installed, backordered, delayed, Nissan's entire system went down, etc... For 9 days. I also found out that credit was applied for through other lenders in my gma's name, and a loan was secured at a higher rate than what we walked in with from BofA. It was reduced when I found this out, in an effort to keep me from canceling the deal. They also said they'd cover the amount of the small down payment we were making, as a gesture of goodwill and apology. I agreed to wait until the 29th, when I was promised the Rogue would be delivered as they already had the new part. 3/29 - no call, no contact from anyone. I reach out to find out what time to expect delivery only to be told yet again, the part isn't even there. We had gone 12 days at that point with them having our trade-in, and us having nothing in return. So I had had enough, and I told them we'd come pick up our truck trade-in in about an hour and cancel the sale, which we did. We actually got some pushback when I asked to have the contract shredded in front of us, but they did do it. The 15 day experience had been a nightmare, but at least it was over. So we thought... As if there wasn't already enough to the story, the first time my mother went to drive the trade-in truck the day after getting it back, a piece of an interior door panel fell off. It had been removed, broken, and super-glued to reattach, but it didn't hold. (see pics) It cannot be reattached now as they broke the clips, as well. Additionally, she found the cigarette lighter missing. We then found another small panel, behind the hood release mechanism, had also been removed, and simply wedged back behind the hood release. I can't begin to imagine what caused them to do these things. I have never had such an incredibly ridiculous experience at any dealership as I did here at Gilchrist Southwest Nissan. They have lost my service business for my current Murano, the sale and service of a vehicle for my mother and grandmother, and the future sale and service of my new Murano. I would warn anyone looking to buy a vehicle to look somewhere, anywhere else, other than Southwest Nissan, or any Gilchrist owned dealership.

I bought a pre owned, it made it 20 miles before it broke, what a piece of sh*t, the air…read moreconditioner was blowing cold all the way home, parked it, went back out the next day, no cold air

Usually, once I buy a car from a dealer that is the last time they ever see it. However, Jerry's…read morehas become a surprisingly wonderful exception to this rule. I never have an issue getting an appointment that works with my schedule, the price is always fair, the team is a delight to work with (always friendly), and (if the maintenance is going to take several hours) I've been able to utilize a no charge loaner vehicle. Jerry's really does show they appreciate your business and are well worth the 30 minute drive.

The WORST consumer experience of my life! We bought a 2023 Hyundai Ioniq 5 from Jerry's Hyundai and…read morewe LOVED the car. The ICCU unit failed and the vehicle could not be driven. It was towed to to Jerry's Hyundai on May 19, 2025. It took them several days to determine what the problem was, then then I was told that they didn't know how to fix it and had to wait for the national repair problem center (or something to that effect) to get back to them. They finally figured out what was wrong with it the car and how to go about fixing it. At this time I was working with "Kim" at Hyundai National Consumer Affairs, and while she was very nice and sympathetic, she was not able to get the dealership to contact either me or her. Kim seemed to gather information from me to put together with information she was getting from the dealership but had no ability to actually help in any way. (BTW, the service advisor, Bobby Lewis, almost never answered his phone and the only way I could find out what was going on with my car was to visit him in person at the dealership). OK - NOW it's June 1 and get a call from Bobby Lewis telling my that the part had come in BUT the hail storm the night before did a lot of damage and that I should contact MY insurance company. It seems that your dealership only has insurance for their own cars, NOT their customers' cars. So.. I'm out the 500 dollar deductible for my own insurance. A few days later, I was also told by Kim that the dealership ordered the wrong part and it was not compatible with the car. After not getting any response from Bobby Lewis about when the new ICCU part would arrive, I went to complain to the General Manager, Doyle Maynard, of the dealership, he said that my wife and I were lying - I told him that "Kim" at the National Consumer Affairs told me that the first part was the wrong part, Doyle said that she didn't know what she was talking about and that they DIDN'T order the wrong part, and that Bobby called us on several occasions. His quote was "I saw the call sheets on the account." I asked him to see those call sheets and he said NO. - By the way, I have a recording of part of the conversation between myself and Doyle Maynard where he argued with me about who was telling the truth. This conversation was not pleasant and Doyle was very aggressive and tried his best to intimidate me and my wife. And I'm pretty sure that all the calls between myself and Kim from the HNCA department were recorded and could be reviewed. FAST FORWARD (actually SLOW forward) and my car was able to drive on July 11 (May19 to June 11) with $18,000 of hail damage. I took it to Jerry's Collision and finally got the car back on October 1, 2025. I must say that the people I worked with at the Collision Center were very nice and responsive, BUT they also made several mistakes that increased the time for the repair. Geico said "20 days" for the repair, Donnie Kern told me they were busy and said it would be more like "30 days". It ended up being 10 weeks! Josh Mayfield was very nice, and due to an error by one of the technicians, a critical part was thrown away and they had to find and order a new part which was going to delay the repair even more. Josh offered to pay our rental car fee from the time the discarded part issue was discovered until we got our car back. This was very nice of him to make this offer and he was always a gentleman and very responsive. Not at all the horrible experience we had at the service department with Bobby Lewis and Doyle Maynard! I'd say that the work that the Collision Center did was very good, but not quite excellent. I can still see some very minor non-smoothness where some of the dents were repaired, and the paint job on the new hood was not great. All in all, it was a truly horrible experience with Jerry's Hyundai and I will NOT be taking my car back to Jerry's Hyundai again, ever!

I am given 2 stars because the tow truck driver DEWAYNE that came from Junk Car Girls made me feel…read morevery uncomfortable. He said some remarks that make me cringe. He was so busy checking me out I almost didn't sign my bill of sale. The people at the mechanic shop had took notice at how I was moving backwards at times and keeping my distance. The manager at the mechanic shop did state he was glad I had chosen to just keep my car at the shop and have it junked. Again I have NEVER felt so uncomfortable in my life around anyone. Maybe when it's woman doing sells a woman needs to go with the tow truck driver. Now the company Junk Cat Guys that I called are very professional. They wouldn't budge on a price at all.

From the owner: cash for junk cars near you near me same day towing junkyard…read morethat buys cars junk car removal without title sell my car dallas cash for cars today fast cash for cars sell my junk car car for parts for sell junk car buyer without a title we buy cash cars same day no title wrecked bad motor no problem no transmission bad motor wrecked vehicle removal service near me pick up car for money pull a part sell my car

Ordered parts a while back. Told that they would be shipped right out by Friday. A month later,…read moredelays, excuses, and then nothing so I gave up. They were quite adamant about all of the differences between their parts and competitors'. The only difference I see is that if I had gotten the parts elsewhere, I would have actually gotten them.

I purchased a transmission rebuilt kit for my 2010 Camaro from Chad (owner of Stett Performance)…read morecome to find out the kit was not intended for my car or transmission. Chad appeared to want to make things right at first, then stopped answering phone calls and txt messages. Looks like we will be heading to court! I would avoid this shop and look elsewhere to have any work done to your car! Chad is a thief and a crook.

Fast and efficient work- came in for an oil change on my GMC Terrain and was out in less than 30…read moreminutes & they didn't try to up sale me on additional parts, Not to mention affordable! Thank you for the great customer service- I'll be back.

I will not allow me to give more than five stars. Service is excellent. The owner does it right…read more Got my stuff done and checks to make sure the vehicle is still doing right. The guy is about quality work. Prices correctly to repair but just take money. Live this shop. I will be back when and if I need them.