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    Jerry's Heating and Cooling

    3.0 (2 reviews)

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    3.5
    (42 reviews)
    Plumbing
    Responds in about 10 mins
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    3.0
    (2 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 20 mins
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    5 years ago

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    Better Climate Zone

    Better Climate Zone

    3.0
    (2 reviews)

    Outstanding service and outstanding crew! I went through 5 contractors to replace my furnace and I…read moream so happy I chose this team! Better Climate Zone you all are a great team to work with and I look forward to doing business with you in the future. I also plan to share your contact info. with family, friends, and co-workers

    I am extremely disappointed with my experience with this HVAC company…read more I originally called them because I was having an issue with my outdoor HVAC unit. After looking at it, they told me the unit was bad and needed to be replaced. I trusted their recommendation and paid over $3,000 for the replacement/repair. The work was done quickly, and the system worked fine for about a year. This season, the outdoor unit stopped turning on. I had another HVAC technician inspect it, and he told me the issue was caused by a hole left in the welding during the installation, which allowed the Freon to slowly leak out over time. Because the Freon was completely gone, the repair is now much more expensive. To be sure, I had a second technician inspect it as well, and he gave me the same explanation. I reached out to this company to discuss the issue. They answered my first call, but after that, my repeated calls and emails have gone unanswered. That is extremely frustrating, especially when the problem appears to be related to the installation work they performed. My sincere advice is to be very careful before hiring this company. In my experience, they did not stand behind their work or properly respond when I needed help after the job was done. I am very disappointed with the quality of the installation and the lack of customer service afterward.

    Herchenbach Mechanical

    Herchenbach Mechanical

    4.5
    (19 reviews)

    Highly recommend Herchenbach Mechanical for your HVAC needs in Lake County. They are family owned…read moreand operated. A few years ago, my old AC from the 1990s was in need to be replaced. I decided to go with Herchenbach Mechanical after comparing a couple other places in the area. Scheduling an appointment was easy. Curtis and his team came over and installed the AC unit fairly quickly. They were very professional and courteous. Fast forward to a few days ago, my kid decided to throw pieces of chalk down the pipes. I called Herchenbach Mechanical to schedule a time and date that works for me. They will email and text you to confirm your appointment. On the day of your appointment, they will also send you a photo of the technician that will be over. Adam, the technician, was very friendly, knowledgeable, respectful and on time. I told him what happened and he explained what he would need to do to get the chalk out from the pipes. I also scheduled them to clean my AC as well. After Adam finished using the hose from the backyard, everything was neatly put back the way it was. He didn't leave anything out or left a mess. When he was inside the house, he would immediately put on those disposable shoe covers without me having to ask. Herchenbach Mechanical has always provided great, friendly service when I needed them. I have nothing but good things to say about Curtis and his team. Again, highly recommend them! You won't be disappointed.

    Their communication system is outstanding. They even send a text with a photo of the technician who…read morewill be coming about 30 minutes before he or she arrives. The technicians are knowledgeable, skilled, and good communicators. And good listeners! We have been with Herchenbach Mechanical HVAC and also trusted them to be the company to replace our system when it was time. The quote was competitive, and the installation went smoothly. Highly recommended.

    Jerry's Heating and Cooling - hvac - Updated July 2026

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