It's hard to mess up a sub sandwich, but that's why I'm here. The bread was undercooked and doughy…read more The (subway club) meats tasted old and were chewy, including the added bacon. Everything was sloppy and falling out of the bread. I'm staying in a hotel so, when I opened up the wrapping to realize it wasn't cut through, I had to go to the lobby to find a knife to finish the job. I'm not a fan of negative reviews but this location is near hotels and travelers should know to steer clear.

I was completely disturbed by all the girls at the counter pulling up their pants with the same…read more gloves they were preparing food with. Gloves are suppose to protect the customers food not the servers hands. Can anyone say fecal oral pathogens and food poisoning? Aside from the sanitary conditions the girls were nice. I was also severely disappointed that they didn't carry seafood and crab and told me I would have to go to the other location.

The food has always been fresh, very good and the personnel friendly and smiling. To go orders…read morealways ready on time. I order there often.

Dishonest owner! Today at the Subway in Marietta Ohio 104 Gross Street we used a coupon for 2…read morefootlongs for 12.99. Before ordering we asked the Owner woman she is Asian American if we could use the coupon for what we were ordering. She looked at the coupon and stated "yes" We placed the order she assembled the order and when we got to checkout the Asian American man asked for 16.99. I politely referred to the coupon and stated that we showed his wife the coupon and she gave the go ahead. At the checkout he added extra bacon for 2 subs totally and extra 4.00. He said there is an extra charge for bacon. I said " we didnt ask for extra bacon' just what comes with the sandwich" He said "charge for any bacon the sandwich" If you look at the Subway franchise site it states Does Subway Charge Extra for Regular Bacon? At Subway, regular bacon is included with your sandwich at no extra charge -- you don't have to pay for it if you just want bacon with your original order. The extra charge applies only if you request more bacon than the standard amount for that sandwich size. The owner is dishonest. Beware of the bait tactic and then the over charge for an item not requested. We never asked for extra bacon. His wife would not admit to how she assembled the sandwich. I will report this store to corporate. I called the store and talked with the owner to allow him to make it right and " he stated the girl at the register is knew and I requested he refund the over charge and he said " He cannot refund the over charge." Ridiculous I will report them to corporate in the morning.

This evening my son and husband went to the subway on Emerson. This is normally a friendly…read morelocation, but the last 2x we have chosen to eat here, it hasnt been very pleasant. The first time I thought shes having a bad day, as she was rude and not customer friendly. This young lady, must have many bad days, and hate making subs. She was rude and refused to make a new garlic sauce for the sub, and half my sub only has veggies, no meat.. Ive worked food service, I know what its like, but being rude more often than not, will deter customers. Get it together young lady, or find some other line of work, that is less stressful for you. ​

I sat at the window and was looked at, but ignored. The sign says open at nine thirty and I was…read morethere at ten. It would have been nice to be acknowledge as a customer if things weren't ready yet.

If you take time to order online with specific ingredients you should not have to worry about what…read moreyour going to get. However not only wrong ingredients extra and liquid runny mayo safe to say I won't be back and if I am I will unwrap every sub to check it.

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

They were out of several toppings. The lettuce was so brown did not ask for any and the bread was…read morestale and hard. Very disappointed.

Total fail and the management didn't care enough to reply. Ordered on mobile. Went to pick up when…read moretold it was ready. Not only not ready but they didn't have basic ingredients like roast beef. Asked for a refund. Wouldn't give one. Ordered other sandwiches. Literally 2 pieces of ham... not even the turkey the they were supposed to add. Filled in survey. Nothing. Huge huge fail!!

We order online 2 subs both was cut on the top bread not cut through the rest of the subs. I know…read morethat they a chart to make these subs. Eventually was not use on my sub. I will not order online anymore that way I can correct them when they are not making correct.

I recently went into 7th street Subway and was served by one of the best employees that I've…read morewitnessed working in the food industry. She was very polite and between helping our stay in the dining area with my disabled mother she was mingling with other customers who seem to love her all while serving us the most delicious and enjoyable food. She was fantastic to watch and I'll definitely be going back just for her service. Thank you Samantha for being humble and kind and your very good at your job we need more people like you in the employment industry, Subway should be pleased to have you.

First off we ordered the turkey bacon avocado and when we got all the way home they had forgotten…read morethe avocado I mean seriously said bring it back we will fix it like I want to drive another 20 min back 2nd sub chicken teriyaki I did not want my bread toasted because the chicken is always warm take a bite and the chicken is ice cold plus they put so much teriyaki sauce on it the bread was a complete mush from being so wet 3rd sub everything but the Southwest chipotle sauce 4th sub everything is right so 1 out of 4 subs was right this is absurdly

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

They gave me the wrong order when the Covid started and they had just opened the lobby. I ordered…read morethrough their app. When I got home the order was wrong. I did the "contact us" thing three different times to no avail. This happened a month and half ago. Today I got a email they then asked the same questions that the "contact us" did. (Three different times) Again, I ordered through their app so all info from my initial order to subsequent email contacts. (They do not give confirmation numbers just a email that I offered to share with whomever finally emailed me.) Horrible service initially, horrible follow up from franchisee and being honest, crappy sandwiches.

My friend works here, he's a hot man. Also I go here all the time and I enjoy it, especially when I…read moreget to see Tristan working, what a cutie. I'd kiss him, like not in a gay way, I just wanna kiss him like a homie.