I've never been to a more caring professional kind and experienced office. To find a great GP is…read morelike finding gold and then to find the staff so well-trained and consistently kind it's truly amazing . I love Dr Erica Ruiz and all her staff . I always leave feeling hopeful in a bit better about my medical challenges .

Terrible customer service. Cancelled my appointment without telling me and then would not…read morereschedule me after I complained out their lack of professionalism. 0 out of 10. Would not recommend.

We cannot recommend Ethos Modern Medicine more highly! Dr Reid is attentive, caring and responsive…read moreand his staff is incredible. He seeks to find real answers for any issues my kids experience and actually cares about their whole well-being. We have never had an issue getting a response from him or a timely appointment. Ethos is a huge asset to healthcare in the desert!

I feel very blessed to have an attentive Doctor that actually cares about your health. From the…read moremoment you come in, Danielle greeting you and taking your vitals, to Dr. Reid listening to you , helping you get proper tests and generally guiding you to help you get the most out of your healthcare. If I ever have a concern, Dr. Reid is always there to listen. This is how all Doctors should be to their patients

I have been going to Dr Shawn Allen/Christopher Baker for over 20 years. I have very happy with…read moreDr. Allen and Christopher Baker as my doctors. In todays world Doctors aren't always available to see, but they know when I have been to urgent care and follow up with a visit. I am confident in the care they give me. Kim Hardee

Dr. Allen is a great Doctor if you ever actually get an appointment to see her. Unfortunately she…read moreis rarely available, so you get in with her PA, who has a rude demeanor and is very abrupt. Due to the treatment my elderly parent has received there, I am becoming an advocate for the eldery who are not treated very kindly. It's unfortunate that things are so overwhelming that you can't get an appointment for months, even if you need one for very serious problems, and then always having to see someone else, not the Doctor. I'd be shocked if they haven't received quite a few complaints regarding this, especially since the assistant or PA is not very kind. The nurses and Desert Oasis are great though, they have been very nice and have helped make up for the rude encounters.

I do not recommend this Doctor or office. They have excessive wait times over a year for an…read moreappointment

​Dr. Baikie is an absolute gem of a physician. She is incredibly compassionate, highly intelligent,…read moreand super dedicated to both the field of medicine and to her patients. I never feel like just a chart number with her; she gives me her full attention, truly listens to my concerns, and is incredibly patient. What I appreciate most is how proactive she is--she doesn't just treat you in a vacuum, she actively coordinates care with other providers and specialists to ensure everything is seamless. Navigating medical needs can be overwhelming, but having a brilliant doctor who is such a dedicated advocate makes all the difference. I cannot recommend her new practice highly enough!

Don't ever believe any of the negative reviews about this physician and his awesome staff. Dr…read more Anderson is very personable, listens to everything you say and takes the time to discuss treatments and medications. He's always guided me to the very best of health practices. Eddie, his scribe, is also quite approachable and always takes the time to listen then enter your concern/s into their database so that the doctor can follow up with you. If Dr. Anderson sends you out for lab work, you can rest assured that he will personally contact you within a few days to follow-up and discuss your lab work with you. He's up to date with new medications and treatments and if he needs to refer you to a specialist he takes the time to explain why he needs you to go. His front office staff, including the super Maria, answers your call promptly and professionally. I had the occasion of missing a prescription as the pharmacy messed it up and Maria handled it adroitly. His other office staff also treats you as a patient overwhelmingly professional and courteous, as I've never ever had any problems with them despite the fake reviews I've read. So, if you are seeking a compassionate, knowledgeable medical group, then Dr. Anderson and his staff deserve your call.

Great guy Dr Anderson & Job Lopez is super, but the office staff up front is terrible. Need better…read moretraining. They do not listen, talk over you, put you on terminal hold & then hang up on you! I would fire or retrain persons handling reservations.

Dr Edith Gonzalez Werner has been my doctor for many years and their office is always accommodating…read moreand flexible. The staff is professional and always takes care of me. I would recommend them and Dr Edith Gonzalez Werner to everyone.

Among the absolute worst physicians in the entire desert. This woman possesses a level of greed and…read moreapathy, causing mental anguish to our entire family, through her abject lack of compassion and professionalism. We are nothing but dollar signs to her. Her Latino compatriot patients get all of her undivided attention, hence the glowing reviews. The rest of us are simply expendable garbage. If there's anyone who violates the Hippocratic Oath, it's clearly Edith Gonzalez-Werner, MD. She charged us $100 to complete my father's Nursing Home insurance approval and still did not complete it correctly. Not only is this unethical and illegal, but she implores us to consider religion, to overcome our grief and frustrations - something she caused. This is unheard of, from a medical professional. She not only misdiagnosed my father and his leg infection, but requires a billable visit, just to renew his longtime meds. Honestly, she needs her license to practice pulled. Her representation of Desert Oasis Medical is an embarrassing threat to the community and all the lives she serves.

In all my years I have never had a doctor be as thorough and respectful of my needs as a patient…read morethe way Dr. Edith Gonzalez has. She adjusted my medications and I have the best quality of life I have had in over 20 years! Anyone who would complain about her probably only wants pills and not a caring doctor.

Lack of staff, they make an appointment for a certain time and see you hours later and what…read morebothered me the most is that when they handed in my results they didn't add the information about the brand of the vaccines to the package and that IS REQUIRED! I'M NOT GOING BACK THERE

Honestly, best care there is in the desert! Wait times are good (with appointments) you're going to…read morebe there about 30-60 min in there, Front desk is amazing, dr Palmer's AMAZING! The MA team is great very professional and clean!

Probably one of the worst urgent care experiences I've had. I would never come back here unless…read moreevery other local urgent care was closed. Their appointment system literally makes zero sense and the front desk / nurse staff the day I came was so incompetent I was almost scared to be seen here. The saving grace and why I bumped them up at least one star is the doctor was lovely and personable, but by the time I got to her the damage had been done... First off, as others have documented do not believe that they genuinely have "appointments" and they should just scrap this whole system. When I called to see how long the wait time was, I was told without an appointment the wait was about 30 minutes (which isn't even bad) - however they recommended I make an appointment so that I could be seen sooner, seemed like an absolute win if they were already saying the wait time was 30 minutes without an appointment, so I assumed with an appointment you were seeing probably immediately or at least within 15 minutes, so I made an appointment over the phone. When I walked in, it was extremely busy and I learned after sitting there that 90% of the people waiting also had an "appointment." I found out the girl working the front desk was also floating as a nurse so I can say they were understaffed as someone who is working the front desk likely shouldn't also be taking clients in the back.... this girl was "nice" but it also seemed like it was her first day on the job... at check-in she just gave me papers without instructions and has zero communication skills. I could tell a lot of people interacting with her could tell she was a little bit off and not super professional. Also, in my time waiting to get called in a lot of people ended up becoming agitated with her because it seemed like no appointment times were respected and people were questioning why she had given certain wait times etc. She had no legitimate answer that made sense. Despite having this so-called "appointment" I didn't get called to be seen in the back for an hour and a half..... remember I was told without an appointment The wait time was 30 minutes. Super crazy and unprofessional. They really just need to scrap the appointment thing because it's kind of insulting for people to pretend this is OK. All in all I was there about two hours. An hour and a half to make it to the back and a quick interaction with the doctor to be out at the two hour mark. The final part that pissed me off is when I was leaving, I asked the girl at the front for a printout of my paperwork now that I was able to check out... Despite there still being clients, the front desk girl/nurse told me she had already logged out of the system for the day...I was polite but told her if she has customers/patient still there why would she shut down the system, knowing people need their documentation? She didn't again give me an answer, but just said she would turn the system back on which kept me waiting another 15 minutes. I got my paperwork and left. The doctor again was great and very empathetic, thank goodness for that experience because overall it was a pretty icky place to be when you're really sick given the unprofessionalism and lack of structure at this urgent care....I hope I don't ever have to come back here, but I'm thankful at the minimum I got some medication that I needed and a diagnosis from a caring doctor.

I certainly don't understand all of these negative reviews. I have been a patient at Coachella…read moreValley Care, for a few years now. And also have friends who are. I have always received top notch care and treatment by everyone I have come in contact with. Of course there were times I had to wait a bit longer than I wanted too. But in all fairness, there have been multiple times that I was also given more time than I am sure is allotted. I've never felt rushed, overlooked or dismissed. My calls have always been returned and I've not had any issues with prescriptions. Perhaps a bit of patience and understanding should be considered, these Doctors, PA's MA's and staff are extremely overworked. Especially with the pandemic. As for being upset for them not being open at 11:55 am, when they are closed for lunch from 12:00-1:00. Are you serious. If you think 6 friggin minutes is a fair amount of time to see a dr.... You're out of your mind & at the wrong type of office.

I was a patient at this office for a few years with no issues, until recently. The issue is with…read morethe front office staff, they HUMILIATED me on my visit! I went in after being diagnosed with pneumonia, i had been taking antibiotics and was not contagious, i still took precautions, i wore a mask & sanitized my hands before touching anything. I had to cough but tried to do it the least possible, there was only 1 other patient in the lobby, as i got called in and after checking my weight i was walking towards the waiting room and the front office staff whispered something, laughing they started spraying Lysol. I felt really bad, talking to the doctor about my illness i tried to let it go and didn't say anything. After i had to finish my paperwork back in the lobby and couldn't stop feeling terrible for their behavior, i couldn't hold my tears back and the feeling of being humiliated like that. I got up to turn in my paperwork and i said to the person at the front desk " when we come to a doctors visit clearly we are not at out best, right now i feel terrible and for you to do what you did to humiliate me was not right" she denied doing it but im sure there are cameras in there to prove what i said happened. I ended up walking away. I called my insurance to complain but the staff once again denied everything. I had to switch Doctors, i will not be returning or recommending this office.

My wife has been a patient of Dr Renke's for several years and she attributes her improving health…read moreon overall wellness to Dr Renke. Dr Renke affords us the privilege to see her together and that makes the same results of the visit so much better for my wife. Dr Renke is the consummate professional which has been passed down to her staff. Her staff presents that professionalism unlike any other Doctor's Office I have visited.

My beloved doctor of about ten years. This entire office is top notch. I have always been treated…read morebeautifully and given anything that I required. Dr. Renke is very hands on and extremely knowledgeable and caring. Jared is also a gem! I have always felt safe in their care and they got me through a lot over a decade at my age (78) This is a 5 star medical group, no question about it.