Awful - If there were 0.5 star i would give it to them. Rude and sick attitude to the customers. When I asked for the manager waitress is claimed that she is a manager. When I called over the phone by the official number on their web site to make a complain and asked for the customer care manager, guess what the girl on the line said: there is no manager is going to talk to you. Not recommended, do not spend ur money and time.
here is the story: Awful Attitude to the Customers--- With my wife we made an order and didnt order a drink. Waitresses (Mia and Christina) showed their dissatisfaction on this and start bugging us, and tried to sell us some drinks. I had my own water with me that was closed and was on the table. Mia came and start conversation that i can not have water on the table, even i am not using it. and when i have asked to give me a tap water, she refused it.
When I have asked for the manager the waitress Mia and Christina replied that they are the managers. when i called to the official phone number +45 7030-4050 ans asked for the customer care manager to file a complain, the girl on the line said that no manager is going to talk to u.
I have recorded our conversation on my phone to send it to the company as a proof. But they have called police and shakily being afraid that i will send that video to managers. I have told them that I am recording to send it as a prof to ur managers.
We have wait until police came, and left our orders. We have talked to police and only concern that police has it was that I need to delete the video from ny phone because of the rules of taking a video in private place. So I have removed the video from my phone.
Completely dissatisfied, never ever will go there and will never recommend it to any one.
In all reviews as i read in many reviews that waitresses pretended as managers and no help regarding customer service. read more