I will start by saying that everyone I've met here is nice. I love Dr. Susnow. I chose him because,…read moreper their website, he was the only one of their doctors who dealt with a condition I have. My doctor in the Denver area had retired, plus I don't live down there anymore. Turns out he knew my old doctor, which also made me feel better. I prefer seeing him over his PA, Rachel, because he is more thorough in his exams and evaluations. I've had concerns about Rachel not taking some of my symptoms seriously, but at my last appointment, she agreed that we should schedule an endoscopy since I have acid reflux and her remedies hadn't worked- just a drug that another of my doctors was concerned about. She also slipped in that it might not be a bad idea to get another colonoscopy. This is when I learned that the one I'd had just 3 years ago had more issues than I'd known about (and I've now reviewed that experience, as well). She told me that she had requested a report for a biopsy that had shown up on the report they'd received from my previous procedure. My version of the report had never shown a biopsy that I remembered, and I'd remember that. She never heard back from the previous doctor's office. I told her of my bad experience there and my concerns with it, and she thought it might be good to do another. Eventually, I agreed. I had to think about it, because, you might know, it's not an easy prep. The colonoscopy and endoscopy, which we did at Boulder Community Hospital last week rather than their clinic because I'm a hard stick (hard to find veins for IVs), went off without a hitch. Dr. Susnow visited me before and after the procedure, gave me pictures and other post-procedure information, and the follow-up was sooner than expected. A human called me with results and at least a partial explanation. I can't get back in to see him for another month, which I'd scheduled months ago, but at least I have results and know what questions I need to ask. I'm sure he will have answers so we know what to do in the future. I agree with some other reviews that the scheduling can be wonky. Their AI is pretty worthless, but at least you can get to a human, unlike some other outfits I've tried to deal with lately. And most of the humans are good, especially those who schedule the hospital procedures. Rachel needs both more training and more curiosity about what patients experience in order to try and help. She needs to show more knowledge and care overall, and to listen. Her solutions are quite limited. Some PAs are better than others. The best are those who have curiosity and know that every patient is different. One size doesn't fit all. The best have bigger toolboxes and know when to refer to a doctor rather than dismiss the patient when they've reached the limits of their knowledge. Hence, the four stars instead of five.

Not exactly the most glamorous way to spend a morning, but if you have to go through a colonoscopy…read moreand endoscopy, this is absolutely the place to do it! The staff was incredibly personable and made the whole experience feel as comfortable as it possibly could, and Dr. Bedi was wonderful. Knowledgeable, easy to work with, and actually listened, which meant the world. Would I rush back? No. Would I recommend them without hesitation? Absolutely!

Dr. Settergren, Erica and Amanda have went above and beyond to get my medical needs immediately…read moretaken care of. I have never seen a better group of people who care about us individually! Amanda went above and beyond to make sure I found a specialist to speak to regarding my condition. Going a step further this Specialist made sure I understood everything about my medication. Along with helping me find a foundation to support my financial needs on this medication. I have been living with a life-threatening virus for many years, and now I'm in the hands of this team with the best care ever! Again I'm speechless when it comes to the help this team has given me! I am comfortable and knowing they're there for me, and they're going to make sure my life is much healthier by meeting my needs. Thank you thank you thank you

From the owner: We specialize in diseases of the digestive tract. All of our physicians are board certified in…read moreGastroenterology.

This visit was for an annual GYN appointment. I have to…read moreadmit, I DO love my OBGYN Doctor! Doctor Patrick Figgian is great! I have had 2 healthy and beautiful daughters, 9 & 4 and I couldn't have had better care while pregnant and female health. I will highly recommend him until the day he retires! The Longmont Clinic has changed alot since become UCH Health but I do think everything they have done as a clinic and business is wonderful. Most of the staff are very good and the buildings are always clean.

The Lab dept at UC Health on Mountain View Ave is the most untrained and unprofessional group of…read morepeople I have ever seen. Also if you go into the old part of the building the nurses are dressed like Walmart shoppers LOL so unprofessional

WOW! Went in for a endoscopy. My third one. It is so easy and comfortable there I feel like I…read moremade some friends. I know they do this most every day, but everyone makes you feel like you are the only they are attending to. Every nurse, assistant and doctors make you feel very comfortable and pretty much eliminate any apprehensions you may feel when you walk in.

This was my 3rd colonoscopy at this office. First of all, they don't allow visitors in pre-op or…read morepost-op. In pre-op when the RN was attempting to start an IV, she caused a venous rupture and had to start over in a different vein. They put me under during the procedure but had to take me out of anesthesia in the middle of the procedure because my O2 stats declined to 90%. They continued the procedure which means I felt everything they were doing in my bowels and the doctor wasn't gentle by any means. She knew that I was awake at this point. When they woke me up there were no reassuring words of comfort, I was just told to sit tight. I was so confused and had no idea where I was, I just felt a lot of pain as they continued the procedure. When I woke up, I was no longer receiving oxygen through the nasal cannula which is highly concerning. It was the most horrifying and painful experiences I have ever had and I will definitely not be going back.

The Center needs to fix their UC Health integration and reminder messages. The Center appointments…read moredo not show in the UC Health app and they only send you one detailed message when you first book. The text reminders are from Harmony Surgery Center and don't include any details except the date- no address, no time, no special instructions reminders. This needs to be fixed. Clearly the nurses are well prepared with a story about how this miscommunication rarely happens (strange they are so prepared for something that rarely happens). For example, they quickly pointed out that I read the original message on May 1st at 3:02PM. Incredible they had that detail handy as though they know how to find that info instantly- but rarely need it. I did open the message that day, but I didn't actually read it because I foolishly expected the Center to send a timely reminder of the appointment and custom instructions for procedure prep. Note, I did follow the manufacturer's instructions on the prescription rather than the off-label Center instructions buried in the UC Health messages. They do tell you all this when you first book the appointment, but do not ever contact you again- even on the day of the appointment- just a cryptic text from UC Health Surgery Center starting 3-days before the appointment. Note the Center off-label prep instructions start 7-days prior to the appointment. Most concerning, the nurses seem stressed as though they are more concerned with keeping the production line moving than patient care. Well, I left the discussion feeling stressed too. I guess that's my fault. Strange I went through cancer treatment for two years never once feeling that way. Also strange that this is the first medical complaint review I ever wrote at 63-years old. Must be all my fault...

You should know how much it takes for me to leave a nasty review like this. In March, 2026 I was…read moreworking with P.A. Bryan Cronk, and I needed to start on a new medication because Medicaid stopped covering the one that had had my Crohn's in remission for years. Dr. Cronk's team spent a solid two and a half weeks messing up getting me the new med. I spent that entire time getting sicker and sicker, and facing apathy, confusion, incompetence, and even a bald-faced lie. The two people that are the problem are Titus C. (I think he's the head nurse), and Heidi, the chief medical assistant. They both consistently tell me to call people that know nothing about my case and can't help, and Heidi couldn't figure out how to fax the prescription over to Walgreen's for 2 full days, and lied about calling Walgreen's to figure it out (the pharmacist at Walgreen's had no memory or record of a phone call). Once I finally got that med, I developed anti-bodies, rendering it ineffective. I'm now working with a whole new doctor at this office (Dr. Kershner), but unfortunately Titus and Heidi are on her team too. It's now 7/31/26, and I've been trying to get started on a new med since 7/6. It's still endless confusion and incompetence from these same two people, and I'm getting genuinely worried about becoming hospitalized. I realize this might all make me sound entitled and unreasonable, but I've been breaking my back this entire time playing phone-tag, and sometimes driving around town on wild goose chases, all while getting sicker and sicker. If you have other options (which I don't) avoid this office like the plague.

No idea if the doctors any good because the front office cancelled my appointment with less than…read more24hrs notice. They said Dr got sick. Totally understandable, but the next available appointment was 6 WEEKS LATER! Really? This Dr must be dying to already know he won't be available for 6 weeks. A bit suspicious also that there was no other Dr available in that time

Very very busy place- but they run it very efficiently!!! The nurses, and my Dr were very…read moreprofessional, and answered all my questions. Very nice group of healthcare personnel!

Great experience with both the PAs and Doctor. Endoscopy went smoothly, post-op was handled well,…read moreand my unexpected pain was quickly addressed. Both the doctor and charge nurse followed up the next day. Check-in was quick and simple, and pre-op was quick and seamless.

I received a feedback request from Dr. Susnow after just one visit, but it is far too early to give…read morea positive review. While Dr. Susnow assured me I would wait only 1-2 weeks for an endoscopy, the front desk scheduled it a month out. Even worse, no follow-up appointment was booked because the doctor is fully booked for the next three months, placing me on a waiting list instead. I came in with severe abdominal pain and worsening blood test results looking for immediate medical help, not a three-month delay. Asking for my feedback now feels premature--ask me again in three months if my condition has actually been addressed.

I should have read the reviews and asked to be referred somewhere else. I cannot believe the way…read morethey treat people. I took a SIBO test, rested positive, was prescribed Xifaxan to take 3 times a day for 14 days with no other follow-up or anything. I messaged and called multiple times. Dr. Eileen Quillin refused to address this matter herself on the portal even after several attempts. She kept forwarding me to a nurse, who was less than helpful and rude. A week and a half she argued with me. I guess the Banner Health mission is not followed by staff. Banner Health is deeply committed to our mission: "To make a difference in people's lives through excellent patient care."From: Bessey RN, Brenda KTo: Sent: 03/19/2024 17:05:54 MDTSubject: FW: Follow up regarding SIBO Concerns As mentioned previously we contacted Magellan through the portal and NO PROBIOTICS ARE COVERED. We also contacted the pharmacy and spoke with them to confirm this was correct. They stated there are no alternatives available; which means it doesn't matter who the manufacturer is. I called the number you provided and spoke with Pam she spent 20 minutes going through the covered medications list and the OTC medication list and again there are NO PROBIOTICS covered regardless of a prior authorization. If it's not covered I can't request a prior authorization. I have provided a copy of the OTC product list that I found online. (this is below). It is not the responsibility of clinical staff or providers to be aware of what insurance companies will cover the cost of; especially OTC medications.

Best GI clinic in Greeley. Great staff! Providers are amazing and try their best to get back to you…read morein a timely manner.