Bryan Sebastian at Northwest Iowa Realty made our home buying experience so easy! This process…read morecould have been so much more stressful as we are buying in the Spencer area but live out of state. I can not overstate how valuable having him as our seller's agent was. Bryan was very helpful in explaining the process, ensuring our agreements were in our best interest at the best price, and providing some serious hand-holding throughout the whole process. He responded to all our questions and concerns immediately, even with our 2 hour time difference. I cannot recommend him more! He is not only an incredibly knowledgeable professional, but he is also a genuinely great person.

Buying our house in Spencer ended up being very easy! We made an offer and returned home to start…read moreour move. We were able to contact Eve Freeman when ever we needed answers to our questions or concerns. She was very professional and knowledgeable keeping us updated throughout our buying experience, which went smoothly thanks to her help. We would highly recommend her and her office to anyone looking to purchase or sell a home in Spencer.

I used them for several years at the condos I was in charge of for maintenance contracts. Barrett…read morewas competitive in price and his services were very prompt and professional. I'd recommend his company if you're in need of property maintenance.

Poor quality work from under qualified technicians. They bumble around while you're being charged…read morealmost $100 an hour. (Also charged me a full hour each way on a 35 minute drive) First time I called was for a boiler. Having been new to boilers I was unaware of my need to top off the water tank manually. They then sent 2 people who then OVERFILLED the boiler and both stood there for 45 minutes to let it drain. Which I paid for. Unfortunately got a new install furnace done by them as well last fall. They cut the lines to my old ac condenser for the install and never told me. Was a nice surprise to find in the spring. I tried to use them one last time to bleed a boiler after not being able to find ANYBODY else. They waited 3 weeks until the the day before the appointment to cancel and say they wouldn't come because I was upset about my previous service. I think after spending 5k I'm allowed to expect good service, but they disagree. 0-10 if I could

I recently installed a tankless water heater and was having trouble getting hot water to my kitchen…read moresink. This company went above and beyond to solve my problem and I can not recommend them enough. They were super and I felt like they were going to do what it took to solve the problem! A+ rating from me!

Awesome service! Girls on the floor and guys that delivered appliances were awesome! Very…read morefriendly and helpful!

We had a horrible experience with Snook's! We purchased a Scratch and Dent GE Double Convection…read moreOven because it was in stock and could be delivered the next day. Due to area flooding stoves were hard to find in stock so we jumped on this model after being assured it was new and only had a minor scratch. Our salesperson wrote our phone number down incorrectly so they couldn't call us for delivery the next day. I called after not hearing from them and was told they'd come the next day. The next day the team delivered our stove and worked for over an hour to get it hooked up. The guys couldn't get a steady flame and told me they needed a pressure checking tool they didn't have with them. After an hour they gave up and said a tech would come look at it the next day. I asked if we needed to shut the gas off and they assured me the burners were off and so was the oven so we were fine. This was around 2 PM. The guys left and my daughter and I ran some errands and grabbed dinner. We sat down to watch a movie and we noticed how strong the gas smell was. I checked the stove again and everything was off. About 8 PM we were both dizzy and had pounding headaches. I opened windows, turned on fans and pulled the stove out myself and shut the gas valve off because my gut told me something wasn't right. It took hours to air out the house. The next day the tech came out and found that all the fittings in our new stove were set up for propane and not natural gas. Gas had poured out of 7 opening for hours! By law they have to mark stoves that have been altered with a sticker and this one didn't have one. This is so dangerous! We had Black Hills come out to check the line a few days later and make sure there weren't leaks (which there weren't) but they were appalled this had happened as it could have killed us or blown the entire house us had I not shut the line off. Snooks didn't have the natural gas fittings for my stove and told me it could be awhile for them to get them. I went to the store to talk to the owner Bill. He apologized and assured me they would do whatever we needed to "make it right". I asked if we could get another model but that was when we discovered several other units were also propane fitted and not marked. I found out their scratch and dent models come off a truck from Best Buy normally and they don't know what their issues are; hardly what I would considered a new model. The whole transaction felt very sketchy. I inquired about getting a brand new version of the same model and he told me it would be awhile for it to come in and despite only costing $300 more than what I paid for my unit, he said couldn't do that because he has a bottom line and offered me $100 discount on a new one. I was so offended at the lack of empathy he displayed when his faulty product could have killed my family. He said it could be a month to get the right fittings for our stove, negating the entire reason I bought the stove. I inquired about getting our original stove back that they hauled away the day before and just getting a refund. Bill suddenly said we will do whatever it takes and that they couldn't get our stove back, which made no sense. I left the store angry and upset. My husband called to see what could be done as I had gotten nowhere and Bill was incredibly rude to him and hung up on him! Magically a few hours later Bill called me and said they had pirated our fittings from new units and would install them after the weekend. 6 days after we bought the stove we had a team come with the correct fittings. They lost a piece in the stove they never found and dropped the tipped oven onto my tile floor at one point but they did get the new parts in. All the crew that came to our house were very nice and apologized for the mistake and for the way the owner treated us. We got to pay a high gas bill thanks to Snooks. I still feel we got a lemon. Bill never followed up or "made it right" other than getting the correct fittings. We will never buy from Snook's again and urge others to think twice.

Repair hardwood flooring and install new vinyl flooring…read more Nathan did a wonderful job, kept job site clean and went the extra mile to complete a beautiful install. Would highly recommend DeMuth flooring LLC from Milford Iowa for your next flooring needs.

If you are in need of a good electrical company they are great. The staff is very helpful. They…read morehave a lot of resource's they can pull from, Shop help to electricians. They can do anything from changing overhead yard lights to rewind large motors. Would highly recommend.

very good electrician on time did awesome job would highly recommend him. He explained what he was…read moredoing .

I was connected with Janie Eick through Zillow. While I did not end up touring the home I was…read moreinterested in, my short experience with Janie was excellent. My husband and I were looking at a duplex in Spirit Lake that appeared to be a promising investment. We tour was requested last minute on a holiday weekend and Janie followed up with us and the seller immediately. Furthermore, she told us critical information about the property: it was on a floodplain and, after running through the numbers with us, the return on investment would be next to nothing. My husband and I are new to real estate and were incredibly grateful for her transparency. This is the kind of agent you want on your real estate team. Hope to work with Janie again in the future!

Excellent experience using Charlie as my realtor! He was very good at keeping communications open…read moreand letting me know what to expect. The entire process went well. He took several pictures of the place and did a great job listing it. He also held several open houses and made sure he covered all of his bases in getting as many people he could in to see the house. I ended up getting more than I was asking! Him and Beth went above and beyond to make sure everything went well. I would highly recommend them to anyone!