Do not sign up your loved ones for this place. Do not encourage anyone to apply to work here. I…read morecannot stress this enough. They prioritize billing over patient care and hiring adequate staff. Patients have been left for hours with no nursing visits nor even phone call. Nurses and STNAs are overworked and spread far too thin. Management is increasingly​ inadequate evidenced by a surprising lack of compassion and concern. Training for multiple roles does not prepare staff for the tasks they are hired for. It is a toxic work environment lacking space for constructive criticism, ideas for improvement ​are thrown to the wayside.

Family was left waiting over 3 hours to discuss hospice care. Representative called only after…read morebeing an hour late. Rescheduled for another hour later, then called again to reschedule. The lack of compassion is ridiculous. Their lack of professionalism is astonishing. Run, don't walk to another provider! Your loved one deserves better!

My father was recently a patient here and spent his final days in peace and comfort, thanks to the…read morehard-working and compassionate staff at Holy Family. The nursing staff was responsive to his every need and checked on him frequently. The pastoral care he received was equally wonderful. Sister Margaret Mary, in particular, was so warm and loving toward him, and I was touched by her kindness. I'm sure she brought him much comfort! In addition, I was pleasantly surprised by how the staff took such good care of my family and I while we kept vigil in my dad's room. Between my brother, my mom and myself, we never left his side on the weekend he passed. The staff saw to it that I had a pillow and blanket to keep me comfortable while I slept there overnight, and they also brought me a phone charger when I needed it. One day, a staff member cooked my mom a grilled cheese sandwich just for her, because she knew she needed to eat. They promised us they would do anything they could for us, and they certainly did! When my dad passed away, we were all given a hug by our wonderful nurse, and given reassurance that he was no longer in pain. I could tell that one of the other nurses present was fighting back tears, which touched me, as well, knowing that I was not alone in my grief. I really just can't say enough good things about the wonderful people working there who make it their mission to provide comfort and care to their patients and their families. And the facility, itself, is beautiful, clean, and well-maintained. Nobody wants to have to bring their loved one to a hospice, but if you should find yourself looking for a facility to provide palliative care for your family member, you really couldn't ask for a place better than Holy Family.

Amazing place to work! Patient centered care and wonderful employers! They truly care about their…read morepatience and continue to provide the best care to them!

As a professional guardian, I have frequent need of hospice services for the individuals I care…read morefor. Gentiva Hospice was recommended by a colleague and was the first hospice provider I had ever worked with. They were wonderful......from the beginning when I worked with Jen to set up their services, during the entire length of the many services and support they provided in helping my individual live their life to the fullest and at the end. I highly recommended Gentiva Hospice to colleagues, friends and family.

terrible experience with this company. nurse was not loving, kind, compassionate to our father…read more we never received the products we were told were ordered--we ended up having to go out and purchase all diapers, wipes, gloves, etc. they didn't explain the three medications that were to be giving to him and what to listen and look for. we were on our own pretty much...just a short visit each day and the nurse didn't ever touch him. when told he had numerous bed sores from being in the hospital and rehab, she never even looked at them and didn't give us any advise. don't get me started on the day he died...we had to wait for her to drop off her daughter to school before she came to us, and after i told her the funeral home and location to contact, we found out later she had called a funeral home in Indiana!!! and they had taken his body to a sister funeral home to wait for his final transport...thankfully the funeral director from where she called reached out and that is how i found out the error, and we didn't know where they had taken the body. the actual funeral home found him the next day and got him. and these are just some of the complaints i have. do yourself a big favor and DO NOT USE THEM!

I can't even begin to tell everyone how great Kara is. When we hired her it was to be a patient…read moreadvocate for my MIL who lives in Ohio. She has gone above and beyond any expectations we had. Not only was she there to help, advise, inform and care for my MIL, but after we moved her back to Michigan, Kara become OUR advocate. She not only helped us with medical transport but she went along to make sure my MIL arrived safely and comfortably! She has continued to help us with so many different things, including the sale of my MIL's home (and removing ALL the things she had and setting up charities to receive the stuff) and finding an advocate for us in Michigan. She is hardworking, HONEST, helpful, caring, compassionate and just a wonderful person. I don't know how my husband found her, but I thank GOD that he did. When her work is finally done I will still be honored to be a friend to Kara because she has been more than a friend to our family. We can never thank her enough for everything she has done for us..

From the owner: Anticipating and navigating the transitions that come with a disability ,diagnosis or just growing…read moreolder can be overwhelming for individuals and their families. Profesional guided direction during these times make all the difference. I offer referrals to specialists to avoid future problem and to conserve assets, attending medical appointments and advocating for the client, working with all the provider team to assure continuity of care, acting as a liaison to families at a distance, maintaining an up to date medical history including diagnosis and current medications, Home safety evaluations and completing evaluations/obtaining durable medical equipment as needed, assessing safest living environment and referring to appropriate care setting. Providing client's with caregiver transfer training and education, personalized home exercise programs, Encouraging socialization and making sure their psychosocial needs get met.

Working at The Village at Marymount has truly been a heartwarming and fulfilling experience. From…read morethe moment you walk through the doors, there's a genuine sense of kindness and compassion that makes it feel less like a workplace and more like a community. The residents are treated with so much dignity, respect, and love, and it's clear that the staff go above and beyond to make each person feel at home. What stands out most is the relationships--both with residents and among coworkers. There's a strong sense of teamwork, and people are always willing to lend a hand or offer support when it's needed. Another highlight is the dietary department--the food here is genuinely great. Meals are thoughtfully prepared, and you can tell there's real care put into both quality and presentation. It makes a big difference for residents, giving them something to look forward to each day and adding to the overall sense of comfort and home. Leadership is approachable and really listens, which helps create a positive and encouraging environment. You feel valued not just for the work you do, but for who you are. It's the kind of place where small moments--like a shared laugh or a simple thank-you--mean a lot. Being part of The Village at Marymount has been incredibly meaningful. It's a place where compassion comes naturally, and where you can go home knowing you made a difference in someone's day.

Absolutely terrible place. They can't handle any elderly with dementia very well at all.read more

A Truly Exceptional Team at Echo Hospice. If you haven't had…read morethe pleasure of meeting Mary, the Community Liaison Specialist, Tanner, the Chaplain, Derek, the Head of Volunteering, and Cookie, the incredible Nurse, then you are seriously missing out on an extraordinary team at Echo Hospice. These individuals truly go above and beyond in their roles and make Echo Hospice a standout organization. Mary is not only knowledgeable but also incredibly approachable and dedicated to connecting with the community in meaningful ways. Tanner, the Chaplain, brings a calming and compassionate presence that provides much-needed support during challenging times. Derek, who leads the volunteer program, does so with unmatched passion and care, ensuring that every volunteer feels valued and equipped to make a difference. And then there's Cookie, what can I say about Cookie? She's the embodiment of a caring nurse, showing unmatched empathy and professionalism in every patient interaction. Angie the STNA always comes in with a smile on her face and a positive attitude. Can't forget about Ally. If you know you know... Always amazing even if I only see her once a month. Together, this team creates an environment of support, kindness, and exceptional care that truly stands out. If you're looking for a hospice provider that puts people first, look no further than Echo Hospice. These professionals make all the difference.

From the owner: Echo Hospice of Cleveland provides highly skilled compassionate care and individualized care plans…read morefor your loved ones. Our services include equipment and supplies, pharmacy, regular visits, patient and family support, emergency care 24 hours a day, trained volunteers, bereavement, respite care and inpatient care.

Cherished Companions has been great to work with. 95% of the aides we've worked with has offered…read morewonderful care to our family member. If an aide who was due to work for us on any given morning calls off, they make every effort to find a replacement. I would and, have recommended them.

From the owner: At Cherished Companions Home Care, we are a family of caregivers. We are sensitive to the needs and…read morefeelings of you and your loved ones and secure courteous, Chagrin Falls, OH home care professionals.

great company top of their business. efficient, courteous, professional. high quality service and…read moreskill.

From the owner: We are a non emergency medical transportation service for the private pay senior citizens of the…read moreCleveland Metropolitan, Ohio area. Our mission is to get the seniors safely and punctually where they need to go so their health plan of care is met, while minimizing the stress of the experience! We're equipped to transport you at any level of mobility. All of our staff and Drivers are HIPAA certified, as well as trained in patient and elder sensitivity, defensive driving, de-escalation, understand passenger trauma, safety and security features of the medical transportation products, and situation and response guidelines.  Our entire staff is trained and certified in First Aid/CPR & AED/PASS/CTAA. We treat every passenger with dignity and respect because we see them as family.  That's why this company was started in the first place!  Call us at 216-314-0383, or visit us on our website: 1stclasstopchoice.com Sincerely, We Care!

The Quality of care for my father with dementia started off really good, but as time went on it was…read moreseverely lacking. He was also bruised and dropped by the staff and it was never reported. Supposively he was dropped while he was transfered from his bed to his wheel chair... Ravina never reported this to us, they forgot to tell us. Really...? Sounds like they didn't want us to find out, any of this. We since moved my father out of this place and into a new facility. The help is lacking and in my opinion for the money this place is not worth it, anymore.

This place is AWESOME! My mother spent her last days there and the staff was amazing. From good to…read moreactivities they were worlds beyond where she was prior. Normally I wouldn't sling mud but keep your family members away from the Oaks in Brecksville. The care and compassion could not be surpassed. Thank you Vista Springs!.