Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

One of the best doctor's I've ever been treated by! He's a friendly person who immediately put me…read moreat ease. He listened to my concerns and answered all my questions. He did thurough testing, I feel like he covered all the areas of treatment I need. Everyone in his office is nice and professional. I'm so happy I transferred my care to him!

It kills me to actually have to give him 1 Star, because if I could, I'd give him zero. Dr. Thomas…read moreis by far the most irresponsible physician I have ever met. He has zero bedside manner and shows a complete disregard for a patient's wellbeing. He is incapable of empathy and compassion and that is glaringly obvious thru his interactions with his patients. It baffles me that he is even allowed to see and interact with patients. It will only be a matter of time before this guy is slapped with a malpractice lawsuit. Do yourself a favor and NEVER make an appointment with this "doctor".

I have been under the care of Dr. Randall over 10 years , she is wonderful, dedicated, very easy…read moreto talk to. Her practice is small but she knows her patients by name and remembers you and your history. I don't feel like a number when I go to see her and I trust her in every way to keep me healthy when I have concerns. She is what I consider a real Doctor because if you are super sick she does make house calls. She also is my GrandMothers Doctor and well if you want a Doctor who doesn't rush you and is there to assist you in anyway I recommend Dr. Randall 100%! She is very understanding and helpful! Never a long wait in the office and the office ladies Roxanne and Elizabeth are both very pleasant and easy going. I am greatful I have her as my Doctor!!!

Let me start by stating that I used to work with Dr Rendall, a completely lovely and dedicated…read morewoman. Her clinic is run a bit differently then what you are used too (in a good way) as she has this cool set up where you pay a flat (monthly) fee and can see her as many times as you need. She has other options but that is how most of her patients do it. Seems odd, but for those of us without insurance, it is a much cheaper way of getting (amazing) healthcare when compared to other options.

Ever since The Everett Clinic was taken over by Optum, it's been a steady and disappointing decline…read morein care. Amazing Dr's and caregivers have left. Insurance coverage is now questionable? Trying to find new GP's is an absolute PITA because either no one is taking new patients or the wait time is inexcusably long. Absolutely ridiculous when it comes to patients care!!!

Although individual doctors that I have seen through the muckletia, walk in have been awesome,…read moreespecially cherry. Chang, however, the pulmonary department I have been trying to get refills multiple times over 6 or 7 days and multiple phone calls. And then the doctor tells me you need to come in and see me when I've already got an appointment scheduled and I'm running out of medication. This is a monthly thing Everett clinic, paperwork and billing has always been bad optum, sucks. If any particular doctor is that busy , then they are obviously don't care or they're understaffed

This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

Found it interesting they stated Mandatory Masking when we entered. After putting on our masks, we…read morewalked over to the US Department and hardly anyone was wearing masks, including providers. I didn't mind wearing the mask since I just got over Covid, and was able to come out of my cave, but it was confusing.

Visited this location for pre-employment medical services. Not my first choice. Concentra locations…read morestay busy no matter the time or day. I arrived at 0800 to find a line waiting to be checked in, took about 20 mins for the wait time just to check in. Once all that was completed, I had to wait in the lobby until 9am when I was finally called back. By this time the lobby was full and people were having to wait outside. Was sent back to lobby by physician to check out and wait on my paperwork at 940am By the time I left the facility it was already 945am. Took almost 2 hours to get two things completed: urine drug screen and physical. While the ladies checking people in were doing their best the keep up, it appear as though the bottleneck was in the back. Everyone was really nice and very apologetic about the situation as they attempted to deescalate issues with the waiting time. Personally when it comes time to getting these preemployment services done, my expectations remain low.

Long wait times and unreasonable expectations from staff for people trying to work and get DOT…read morephysicals. Was made to get cpap compliance with MILD osa and given 30 days to get more tests. So I was told to bring in my sleep study and I would get my card if it was mild or given a chance yo comply. I bring it in and was made to pay for another physical and was denied again. They wanted more tests. They won't get more out of me. I don't think they realized it was a financial struggle to.pay for another physical so I can become employed again. And then deny me after raising the bar. There's no more to give.

In short The doctors have been great, as have the nurses and…read moremost of the PAs. One PA was frustrating, and scheduling isn't always smooth, though the gals at the front desk are super nice every time we can reach them. In long Last spring, my lovely bride had a massive stroke, and has seen the orthopedist, pain management doc, and spine specialist here. The pain management doc moved to another office this year, and we'll see her again shortly. One quick outpatient procedure last year was a waste of time because the PA just hurried through it. The orthopedist had been called out for an emergency surgery. We repeated that proc a couple months later with the actual MD and it was super effective. Lots of reviews mention how tough it is to schedule here, and sometimes the phones do leave you wondering if you'll ever get through to a human. Once you do, though, they follow through and stuff gets done, at least in our experience. The facility is nice enough for sure. Decent amount of parking, clean and bright. It's surprising to find a medical facility that does not have automatic doors for wheelchair users, but then again, this is not the only one. Those doors are evidently way more expensive than we might think. Overall we're happy with the care here and will continue to be seen.

There are many challenges getting this organization to respond to usual protocol. There are…read morebottlenecks every step of the way. Upon research, google AI states, in part, frequently point to systemic disorganization, heavy administrative workloads, poor communication between departments, and IT nuances as major barriers to efficiency. When a healthcare organization like Western Washington Medical Group (WWMG) is severely delayed, patients can take specific structural actions to protect their care and push documentation forward. Immediate Actions to Bypass Delays Utilize the Patient Portal: Request all medical records, lab results, and referral document copies directly through the digital patient portal. Digital entries are heavily timestamped and harder for administrative staff to misplace than physical paperwork. Contact a Patient Advocate: Ask to speak with a WWMG patient advocate or practice manager at your specific clinic location. They operate outside the standard administrative pool and have the authority to escalate delayed documentation.

In short After one visit we already appreciate the quality…read moreof care. We love the doctor and the staff. If you use a wheelchair, this rickety old building kinda blows. In long After having a stroke last year, my lovely bride loses her voice occasionally. We came in for an eval and followed the signs to accessible parking. No elevator. Dr Litvack is on the third floor. Up the ramps we push, and over the catwalks and through the maze. Okay. We're not TOO late, and they honor the appointment. After a few minutes, the friendliest person in Snohomish County calls us back. Kayleigh must be high in the running for friendliest statewide, too. She goes through all the check-in stuff and she and my wife are chatting like old friends. Dr Litvack comes in, warm and attentive. Great listener, thoughtful in her explanations. She finishes the eval, changes an rx, makes a referral to speech therapy. Everything feels very expert and assuring. We have a follow-up, and I'm not looking forward to that ramp, but it's great to have her on the care team.

There's nothing like being allergic to the ENTIRE Pacific Northwest....inside AND out…read more My daughter and I hit this place EVERY week for our 2 allergy shots, then we take our 2 allergy pills, and 2 nose sprays. Needless to say we aren't tree huggers....it would probably kill us. Shots are quick, appointments are easy. If you're in need of an allergist...check them out. Becky Epperson (ARNP) and Krista are an awesome team, super easy going and compassionate. Waiting room is clean, cozy, and full of magazines, water, and mints.