Roxanne Klopp at Jennette Properties has managed our investment properties for over 6 years, and quite honestly, I don't know what we would do without her. She goes above and beyond in every way--professional, sharp, incredibly responsive, and genuinely cares. Managing multiple properties (especially with the challenges at Lakewood National Golf & Country Club) is no easy task, but Roxanne handles it all with confidence and grace. When issues arise, she doesn't just "manage"--she steps in, advocates, and gets things handled the right way. What sets her apart is her reliability and heart. She takes the stress off my plate and makes everything feel effortless, which is priceless. I trust her completely--and that's not something I say lightly. Additionally, I know my long term tenants have also shared the same sentiments regarding Roxanne's abilities to resolve any issue that should arise, no matter how big or small!  Roxanne is an absolute gem, and Jennette Properties is lucky to have her. If anyone deserves recognition (and honestly, a raise), it's her! Five stars isn't enough. read more

Put our condo up for rent 2 yrs in a row. They had no showings said time of year and surplus of rentals Noone is looking. We switched companies this year in a week & 1/2 we have had 3 showings . read more

Chrissie Cummings is a fantastic realtor. She is very professional and quick to respond when you have a question or need something at anytime. I would highly recommend her for all of your real estate needs. read more

Jennette Properties - Business Card - Property Management Near Me - Sarasota, Florida

One of the worst experiences I've ever encountered. The agent Toyia is an absolute nightmare. I spent over $24,000 for two months renting a home on Heigl Street in Siesta Key, which was managed by Toyia. She was extremely rude and dismissive. Above all, she was misleading. The home came with no outdoor furniture. I had to go out and get another mattress because the beds were so hard. They didn't even provide a vacuum! I could go on and on about the deficiencies of the home, but what was most distressing was the fact they never acknowledged the next-door home was an active construction site. For 60 days, I endured construction workers and trucks starting at 7 AM and lasting throughout the day. Extremely unprofessional company and agent. Stay away! read more

My home was rented by Bridgett Gannett at Jeannette Properties. Below are damages from renters for 6 months last year. The reason this review is so late in being posted is because the damages/losses are so extensive. Stolen Items: various kitchen utensils $100. Cuisenart skillet $100 replaced with $20. Ikea skillet outdoor 100' hose $35. magazine basket $29. Ruined beyond compare: 1. Viking range Replacement cost is $6500. Range does not heat. Cannot use at all. Repair companies opinions concurred. 2. master bath fixture--Sconce not working at all--had to be replaced. Replacement $438 + electrician $75. 3. automatic shad in master bedroom. Doesn't work at alll--replacement $438. 4. all exterior sprinklers in front yard are gone as renters put their swing set in front yard. Replacement sprinklers + installation $500. 5. exterior unground lighting. All broken. New 2020. $850 plus installation $850. 6. dining room table totally ruined. Handmade table $500. Architectural Salvage 7. vacuum was hidden as if I would not notice it was missing in storage area. Totally filled with her hair and dog hair. replacement cost: $350. I rented my property elsewhere for $5000/week with no problems Ever. These people cared less about my property. They don't care about anyone but themselves. bridgett Gannett did not do her job at all--my security deposit was returned to them! She also stated there was 1 adult retarded child in the family--there were 2 kids. The Worst Agency in the world. And the worst property "manager". read more

My husband and I have been a client for several years of Jennette Properties and find the communication and quality to be less than desirable. We recently visited our property and found a Christmas tree sitting outside the door, the oven dirty, light bulbs out, missing remotes and more. All of this combined made us decide to change property management companies. We have no regrets in changing property management!! read more

My first time experience with Jeannette Properties. I was getting frustrated with VRBO and Airbnb, and my friends on FB told me to work with a property management company instead. After reading reviews, I picked Jeannette, specifically Chrissie Cummings , who I highly recommend. From the first text message, Chrissie was extremely responsive and so informative. She was extremely knowledgeable of the area in Florida that we were interested in and was in constant communication ( despite being in the hospital herself!) Chrissie lives in Palmer Ranch so I was so happy I was working with a " local". We had a contract and a negotiated price in less than 2 days. The home Chrissie was representing was beyond our expectations! Pics couldn't do it justice. Beautifully decorated, great location and an enormous pool which was key to our search. Chrissy is exactly the broker u want to deal with. I had a million questions and she was patient, caring and brutally honest. You will be very happy if you listen to Chrissie's recommendations. She is a hidden gem amongst a sea of realtors who claim they know the market. Look her up and check out her rentals and listings. You will not be disappointed! read more

We have done a seasonal rental for three years with Bridget Gennett as our leasing agent. Anytime we have had the need for a repair, items needed in the home, or other services, Bridget has taken care of us in a professional and prompt manner. She has been easy to work with and a pleasure to know. read more

The worst business if you can call it a business. Toyia was the worst and rude to communicate with very disrespectful. They didn't give us any money back without any evidence and they lie about renters, please do not rent out your property to them and do not lease. they are rude and pulling teeth to get a hold of them for any issue. they will be great to get you to sign with them and then no communication or help. worst experience ever. read more

I should have read the reviews before working with them. CAREFULLY READ THE FINE PRINT on any signed agreement you have with them! They rented a property for me(one year lease) but contacted me after the year lease(more than a month after) was done and said I owed them another fee for renewing the lease that they never did renew. To their credit they waived the fee but seems questionable to me. For another property, they push towards an agreement that makes more for them( short term verse 6 months), not professional. Lastly, when I cancelled agreement with them, they kept my $500 owner fund for fix ups as an admistravely fee. Yes it was in the agreement, so my bad. They did find 3/4 good renters but enough questionable things happened that I felt like I should review this company. If you use this company READ THE FINE PRINT. Given my experience, I would not recommend them. read more

Alison Hunter is my rep in Las Palmas. She has gone above and beyond for every request I've ever had. I rented the unit without ever seeing it, and am beyond happy with the results. She even has a handyman she's sending out to make sure every little "nook and cranny" (yeah, I said it. You're welcome Grandma!) is to my liking. Great customer experience, transparency, and delivery on what she has promised. read more

Horrible property management agency. From the forgetful agent to the incompetent Director of Operations. This company does not do proper accounting. I have had at least 4 statements in the course of two weeks. All inaccurate. From made up expenses and income to me allegedly owing money when they have not fully paid me from payments made by the tenants. I'm surprised this agency is licensed to do business or haven't been audited by the IRS. The Director of Operations Laurie S. specifically told me that they make up expenses until they figure out the real ones. That makes absolutely no business sense. She also have a very nasty attitude and failed to explain why they have not corrected the inaccuracies. Jennette Properties is not worth the trouble. I would not recommend this agency to anyone. read more

Review of Roxanne Klopp We had the pleasure of working with Roxanne while we were working to rent our home in Lakewood Ranch. Roxanne was extremely knowledgeable about the local rental market and quite easy to work with. She was also readily accessible to us anytime we needed to communicate. We give Roxanne high marks! read more

I don't know how Jennette Properties treats their property owners or renters, but I will say that they do not treat their sub contractors and vendors very well. We did property maintenance for them. Communications as to what the job scope is, is terrible, follow up on scheduling work with property owners is terrible. and payment takes forever. We waited 52 days to get payment on an invoice. read more

I interviewed Jennette properties to help with one of my rental condos in Bradenton. Seemed experienced during initial discussions. Asked for references. Got no references. Requested a second time and they said they would send but still did not. read more

Jennette Properties, leasing and management company agents in the Sarasota Area seems to have many rental condo or home listings. Often times,they advertise a rental, then later manage it, or sometimes just advertise a condo or home on Zillow, then the home/condo might be managed by the owner during the tenancy. Future tenants looking at listings for Jennette..Be very careful as they have a very peculiar website when submitting an application for a lease. You must "click the payment link at the top of the page" to submit BOTH the security deposit, which is typically in this area 1 month the monthly rental cost plus the non refundable application fee of $75. We have read many leases and dealt with realtors and management companies before, but NEVER did we ever encounter having to remit the security deposit BEFORE reading the lease and being approved by the owner. So when I questioned the leasing agent, she said that" if the tenant isn't right for the landlord, the security deposit would be refunded". I asked is that in writing somewhere in the lease or on the application form? The answer was NO! Who in their right mind submits a large sum of a security deposit BEFORE the tenant is approved by the owner AND the tenants have the opportunity to read ALL THE FINE points of the lease! READ your lease VERY CAREFULLY if you choose to sign a lease through Jeanette Properties, BUYER BEWARE! We chose to RUN, NOT WALK! Additionally, do your research and investigative work on where you are renting. One of the properties shown by a Jeanette Properties agent was very eager for us to rent the home as the previous tenants were living in their international location. I'm glad I trusted my intuition and poked around a bit. I found out the next day that there was domestic violence in the unit and of course the tenants went back to their international location. Buyer BEWARE applies not only to purchasing a home but a lease as well. Don't be stuck with a one year lease that has a "history" of issues at that address. Don't be stuck with a lemon! Extremely displeased with Jeanette Properties Leasing in the Sarasota Area! read more

Moving can always be stressful - especially state to state. I connected with Roxanne Klopp at Jennette Properties to help assist me in finding the perfect home and I am SO incredibly thankful I did! I live in Dallas, TX and moving to Sarasota, FL - I didn't have the opportunity to travel there so check out every home so I needed to find an agent that I could trust. Roxanne went ABOVE and BEYOND and treated me and the search for my perfect place as if she were looking for herself! She made the process so easy, very professional, she responded so quickly, made me feel extremely comfortable and always gave me honest feedback. I tend to move a lot, and for the next one, I know who I will call first! You truly can not go wrong with Roxannes knowledge, professionalism and top-of-the-line service! THANK YOU, ROXANNE! read more

It is not very often that I make it point to leave a review for any service but I feel compelled to Thank Jennette Properties and acknowledge their agent Roxanne Klopp for her knowledge, quick response and professionalism. She made us comfortable right away and spent time with us to help us navigate through the sea of rentals in this area. Since finding the property we love; I have maintained open communication with Roxanne and she never made me feel like I was interrupting her or bothering her. She is truly a pleasure to work with and I would tell anyone who insists on top notch service to give her a call. In fact, I referred her twice already! read more

Absolutely the worst customer service and attitude. They treat you like they are doing you a huge favor to find a 10k a month rental. And I am not really sure they care if they do or not. I had to do my own research for properties on their website, which is dated and really non productive. The availability calendars are not up to date at all. Many of the homes not available in high season because the owners use the properties for themselves. Why post the homes at all. Hint, no one is coming down in july, a heads up jenette properties. Stay away from these people read more

I have been using Kari Epp at Jenette Properties to rent my downtown Sarasota condo at 888 Blvd of the Arts since 2010. Kari is honest and trustworthy. She always gets top dollar for the current market and brings quality tenants to the table. Melissa S read more

We spell savor "Roxanne Klopp". No BS, just personal and professional touch when we as Tennent's needed it most. You only hear when things go bad but we are shouter her praises when things went good. She saved us and didn't give up, period. Roxanne could have passed on us and made the same dollars without the stress but she didn't. Just be open, honest and let so she can help. Mike H read more

This review is a year overdue and the reason is that I don't like revisiting negativity. But, as I sit poolside on the lanai of my own home and the topic of our rental from last year comes up, my husband and I recall the shabby treatment we had there and decided to share it here. We rented a condo in a high rise in downtown Sarasota for three months last year. Prior to leasing, we asked about cleanliness and were assured that the place had to meet certain standards. Upon arrival, we immediately noted the stained carpet, a cable wire dragging across the living room floor to a plug, rusted out and broken balcony furniture, filthy carpet on the balconies and cracked tile floors. I soon discovered that the vacuum cleaner was broken. I called the rental agent who received permission from the owner to replace the broken vacuum with a new new one. When used, the bag filled up and had to be emptied several times so the "standards" were loose at best. Seeing the amount of dirt in the vacuum, I figured the floor wasn't clean either. An understatement, it turned out. There were no cleaning products in the place. I was told I had to buy my own. Bottom line: I spent the first several hours cleaning at my own expense. But beyond the need of a thorough cleaning (and higher standards), the condo itself was in disrepair. Moisture in the A.C. vent caused the ceiling paint to crack and peel. The windows were so dirty, you couldn't see out of them. Apparently, in this association it's the responsibility of the owners to clean the outside of their own windows. This particular owner didn't bother. She also didn't bother to pay her cable bill on two occasions. We had to call the rental agent twice due to no service. Many condo associations forbid construction during peak times. Not this one. The entire time we were there, there were tractors beeping and we heard drilling, hammering and banging from on going construction in and around the building. Then a notice was posted that the water pump was being replaced so the water was shut off for half of one day. The pool heater broke down the second month of our stay and was never repaired. Jeannette Properties contacted us at the end of our lease term wanting to know if we were interested in renting there again. We responded with a letter saying "no thanks" and detailed again in writing the conditions of the condo. That letter was not acknowledged. Here is the tipping point: Jeannette Properties charged us over $600 for a cleaning fee when we left and never bothered to apologize for the many inconveniences we endured during our stay nor did they respond to a second letter requesting a reason for the excessive cleaning fee. While we understand that Jeannette Properties cannot be held responsible for events within an association and/or a building, they should have been aware of the conditions of the condo they were renting and, at the very least, be professional in their dealings with clients and customers. They have a long way to go but my observation is that they really couldn't care less. read more

We rented an apartment #331in the Tangerine Bay complex on Longboat Key from April 1 through July 1, 2018. Our leasing agent was Diane Hunter of Jeannette Properties in Sarasota. The following outlines the issues we had with this agent and its owners from day 1. The apartment was dirty upon arrival - should have known that it would be as we were told that it was being cleaned for four hours. A three bedroom, 3 1/2 bathroom two level condo needs way more than four hours of cleaning before new tenants arrive. Black mold in the bathroom, dirt in most bathroom cupboards, dead bugs all through, filthy fridge, cookware old and dirty - it was appalling. Called Diane who sent a cleaner out the next day who argued with me about the level of cleanliness!!!! The bed in the master was a rock - no one could sleep on that!!! We asked Diane to talk to owners about helping with the bed -they refused. Toilet roll holders were hanging off the wall - asked for those to be repaired but they never were so my husband repaired them! No curtains on the living room windows, no pictures on the wall in the living room, broken couch in the living room - all this for for $8000 a month!! Diane did buy us a $25 skillet!!! We realize that Florida's high rental season is through May and that these agents and owners can put an astronomical rental price on these condos but they should at least have the decency to present them at that level. Those three months were miserable in a dreary, poorly decorated condo feeling as though we'd been completed ripped off!!! Beware of these agencies and their agents and the owners who do not care about their business except for the money!! read more

Roxanne Klopp was wonderful!!!!!! This is our first rental property. She made the whole process easy. She explained everything. She is great to work with. You will not find a more competent, professional or pleasant individual to work with. read more

I was talking with the property manager in my downtown condo. I was looking to rent it out- newly purchased, decorated & furnished. She recommended Jennette Properties bcz of the extensive screening that they do of the clients that they will accept. The property manager knew I'd spent a fortune on the luxury turn-key furnishings and I was worried what damage strangers might do. She reassured me that Jennette clients had never been a problem before. So I went to Jennette, hit it off with a great luxury rental specialist- Theresa. She arranged my condo to be photographed. Within 24 hrs of the pics going online, I had two full price offers for season $8,500/mo. This year she got it booked for a longer seasonal rental with an extra month. Theresa has been fantastic. My sister also used Jennette to rent out her investment condo in Lakewood Ranch and was also very pleased with the renter they found and attention provided. I would certainly do business with them again and recommend them as five stars. read more

Teresa Ribaudo (Jennette Properties) managed our property on Longboat Key for multiple years. We found her to be impeccable in qualifying potential renters, managing all aspects of of rental responsibilities and keeping us apprised of any/all details in which we needed to be involved. She was responsive to all questions and concerns. All financial transactions were timely and accurate. She was the ideal owners' advocate and the only reason she is no longer managing our property is because we sold it. read more

Alison has been our point of contact throughout the three years we have been renting. Nothing but the best to say. She is always responsive and only has your best interest in mind. We had to leave the state for work, otherwise we would still rent from her. Can't sing enough praises! read more

I have nothing but great things to say about Teresa Ribaudo of Jennette Properties. She has managed our rental property for 4 years. I was shocked when we purchased our condo and within 1 month Teresa found the perfect tenants. She is professional, personal and has a great sense of humor. I feel very fortunate to have her as my property manager and I highly recommend Teresa. read more

Currently renting a golf condo in Bradenton thru Jennette. We had a few issues (not Jennette's fault) when we moved in, and Lisa and Toyia were exceptionally helpful in resolving them quickly. I would highly Jennette and plan on renting thru them next year. read more

Jeanette Property management is the worst experience I have had renting my condo investment. The paperwork, statements, and monies received were untimely and lacked the professionalism they advertise. I do not recommend this company. read more

Jeannette Properties rented my condo as of July 1, 2019. They received full payment from the tenant directly prior to that date, amounting to the first month's and the last month's rent, plus the security deposit. They immediately appropriated the first month's rent toward their commission. When I inquired on July 10 about the residual sum due me, they stated they would not pay me unless I paid them $880 of commission balance from my own funds, event though they were already holding $4,050.00 of my money. I paid that sum from my personal account on July 11 but did not receive the sum due me until July 31, and then only after multiple inquiries and complaints that were dismissed or ignored. They had the obligation to pay me promptly as it impacted my cash flow, but did not do so until I threatened additional action. Whether this was by incompetence or malice, this should not happen. In summary, Jeannette Properties charged above average commission, did not provide adequate communication and service during the rental process, did not obtain the attractive rental rate they promised and remitted payment to me only after a protracted and contentious time period. No client be subject to this. You can do better. read more

I as wnot ery pleased with the way I was treated. I didn't feel as if I was a vauled customer. Sandy Soyland seemed to have a bad attitude, just one of many I had contact with. read more

Jennette Properties has turned out to be the worst rental agency I ever worked with. In the last two years we have nothing but problems with them. Two years ago, Perla was our agent and unbeknown to us, she was fed up with the company and was leaving at the end of the season. We would call and email her and would not get any response. When we called her manager Laurie Scott we were also ignored. The management knew that she was leaving and did not pick up the ball. We live in New York and had no idea about what was going on with our property. When we got down here in April there was a lot of things that needed repair/replacement and we still got no support from Jennette Properties. After a month we finally got Roxanne Klopp to contact us and get everything rectified. This was because they wanted us to resign with them to manage our property for the following year. She was very obliging and finally rectified all of our concerns. This year turned out to be just as bad. Since Roxanne was new, she was also inexperienced. She thought we were supposed to supply the tenant with a gourmet kitchen and against my better judgement I bought a George Foreman Grill for them but refused to purchase any additional items that they requested. Roxanne was annoyed and let us know about it. Roxanne stated that when she opened our place in Florida for the tenants arrival, she checked everything and took pictures of everything. When the tenants arrived, there was a problem with the TV which she stated she had checked. Rather than call the cable company, she called a outside technician that charge them $85. They tried to pass along the cost to us but I refused to pay. If they had called the cable company, they would have rectified the problem at no cost. After that altercation Jennette Properties had no more contact with us. When the tenants left, Roxanne told us that she had inspected the properties and took pictures and everything was in perfect condition. The tenants wanted to rent the property again for next year. Since I retired April 1, we advised them that we would not be renting our unit next year. That was the end of their service/contact with us. Due to personal issues we could not get to Florida until late April. We were at the end of the month grace period for the return of the tenants deposit. Instead of a representative from Jennette coming to the house like they did for the past 5 years, we just got an email that they were releasing the deposit to the tenant. We trusted what Roxanne had told us that she had checked everything and took pictures and let them release the deposit. When we were cooking we found out that the Cusinard Pots had been destroyed. The finish on the outside of the pots had been removed by an abrasive cleaner (comet). It was obvious that the "gormet" cook had burned the bottom of the pots and tried to clean it with Comet, which took the finish off down to the bare metal. When we contacted Roxanne about it we were totally ignored. We contacted both her and Laurie by text, email and phone and got no response. When they finally responded (via email) Laurie stated that there was nothing they could do about. read more

We worked with a real estate agent to find a rental which was ultimately managed by Jenette Properties. We were told we needed to send a picture of our dogs to get approval before renting the place we found. We sent pics of our dogs and said we would want to move ASAP. We did not hear until the next day that they had rented it the day we sent the pics of our dogs. They did not call and tell us that when we sent the pictures and we are not sure why they waited until the next day to contact us. When we spoke to, I believe Roxanne Klopp (same number came into my phone as listed on her page), she was immediately aggressive and unprofessional. My husband tried to stay calm but was of course angry as we felt it was rented out from under us. Roxanne used obscenities when speaking to us and ended the call by referring to us as a word I cannot repeat. Completely unprofessional!! When dealing with the public, one must stay calm and professional even in difficult situations when emotions are high; she definitely could use a few courses in professionalism and etiquette. I would NEVER refer this company!! read more