They were amazing and cared very much for the patient. From the staff to the doctors they were all…read moreincredible. They went the extra mile. We actually travel an hour to go to them but it is so worth it.

Absolutely dentalphobic - and finally a dental situation i find pleasant. after 43 years of being…read moreterrified to go / Dr. Gorgi and Tami put me at ease. Not dreading future appointments. Kindness and customer service matters so so much.

A good manger knows when to consult with the doctor on Protocol based on patent needs. If you have…read morestaff like drones who can only recite policy, you're servicing yourself not your patients. As for your false statement on booking multiple appointments, there were TWO requested due to specific time constraints. Maybe she could not say she could, then refuse to do it in the next sentence. Zero critical thinking involved. Stick with the little kids appointments leave the big stuff to other more qualified offices.

Dr. Ashland is amazing. Her exam is not only thorough, but on my level explained EVERYTHING that…read moreneeded to be done and how she would go about doing it. With much patience answered every single question I had. She was so genuine and treats her patients with such respect and kindness. Wish I had found her alot sooner. I would highly recommend her to anyone. Heather, who is her assistant has a big personality and a very calming way about her that makes you feel totally comfortable.

I have going to Dr Hadden for over 10 years and their care is second to none. The office is…read moreimmaculate with state of the art equipment. The staff is very professional, kind, and a lot of fun. I have had cleanings, fillings, crowns, and veneers done there and they all look fantastic and Dr Hadden constantly asks if you are experiencing any pain when performing any procedure. I absolutely love Dr hadden and her staff.

There is something very strange about Dr. Whidden. Besides his odd personality, he charges a lot…read moremore than other dentists I've seen. Worst of all, I'm not sure if he's honest or competent. I ended up going somewhere else, and I'm glad I did. Sometimes you just have to pay attention to what you are seeing.

The dentists and staff at this office are absolutely fantastic. I have had more than one dental…read moreemergency and they fit me on the schedule the same day with utmost compassion and professionalism. They have been our family dentist fir more than 25 years....and can't say enough great things about them!

My husband and I both are patients of Marc Czarnowski and his office is a short drive from UCONN…read more Dr. Czarnowski is a very patient and experienced dentist. I have a dental phobia and I feel very comfortable at his office. His office staff is very friendly and helpful and even wrote me a long detailed letter explaining my dental plan to me very clearly and simply. I am so glad I was referred to Dr. Czarnowski's office for my dental treatment. His office also takes us quickly for our dental emergencies. I highly recommend Marc Czarnowski.

I love Bolton Lake Dental - Janet and Dr. Ilies take great care of me and the whole staff is…read morefriendly and helpful. Visits are efficient & punctual but never rushed. Plus, their automated reminders/confirmations are great for a busy mom, but the staff is always accommodating if I do need to change my appointment or have a question. The office is beautiful, clean, and welcoming. I continued coming here even after moving 40 minutes away, and don't plan on switching practices any time soon!

Thank you guys for truly coming through and being so accommodating. Dr.Ilies spends the time that's…read moreneeded to get the best possible outcome. Individual treatment plan, and with compassion

Avoid this place! Dr. Neil took it upon himself to shave down my upper right molars without my…read moreconsent, claiming it would help my teeth "glide better." As a result, my night guard now pinches my gums on the left side, causing me severe pain and sleepless nights. To make matters worse, the $500 night guard now needs to be remade because of the adjustments. **Full Story:** I began seeing Dr. Neil after moving to the area and experiencing TMJ issues, including teeth grinding and flare-ups. He suggested an occlusal adjustment (shaving parts of my teeth to prevent them from grinding together) and referred me to Dr. Richards for a consultation. Dr. Richards charged me $650 out of pocket just for a visit, only to recommend treatments totaling around $4,600. She was very pushy and guilt-tripped me into agreeing, but I researched her suggestions and found that they were most likely ineffective and could even worsen my TMJ. She also advised against the occlusal adjustment due to the potential risks. During these appointments, Dr. Neil started shaving down my UPPER right molars (when the filling that needed to be shaved down was on the BOTTOM right side) without asking for consent or explaining in detail why he was doing this before placing the tools in my mouth. As he was already working on my teeth, he explained that this would help my teeth "slide better" and reduce pain from the filling. I felt unable to stop him while my mouth was open and he was working with tools. Now, much of my upper right molars are gone. As a result, my night guard no longer fits properly, severely pinching my gums and teeth on the left side. I wake up in intense pain, unable to sleep. If I don't wear the night guard, I risk damaging my teeth. **In Summary:** Throughout my time here, I've had multiple billing issues, been charged for things I was only told about mid treatment or treatments that did not happen. While Dr. Neil is personable and accommodating with last-minute appointments, I've ended up in worse shape than when I started. Ultimately, I trusted him as a professional, but that trust led to more harm than good. It's probably my fault for continuing to return, but I believed he had my best interests in mind and maybe he truly did.

During these time it's very hard to feel comfortable going to the dentist. I had a cleaning done…read moretoday and was extremely comfortable and happy with the service. They are taking precautions to protect the health of their patients. The dentist hygienist took time to explain the process of the visit and the precautions being taken.

I had one visit with him to find out about getting dental impants in 2 teeth…read more I divulged I had Hashimoto's because we heal slowly and have compromised immune systems. He ripped my had off and said, "I don't need to know that! Stop talking!" I left crying. I was then informed by caring staff that he has a "bad back" and he took it out on you." Never again. Now I fear going to their practice at all. Need a crown.....next.

TERRIBLE to say the least! the Dr and staff are absolutely unprofessional. Place reminded me of a…read more"meat market"! just making money - screw the patients. Also had to PRE-PAY for the procedure and per our insurance company we were overcharged almost $400.00! They are also refusing to fill out the FMLA and Disability insurance claim forms so as to recoup some of the lost wages for the day. I am in the process of finding out if there is any legal ramifications for this practice of not recognizing the Ct. State and Federal FMLA laws and our Union contract for disability insurance. If your Dentist refers this surgeon for any procedures, I HIGHLY recommend to see someone else!

Please, avoid this doctor. I went in a few months after an accident. I have developed some TMJ…read moreissues and asked him what I could do. His answer: leave it alone and wait a couple of months. I was surprised that he did not even prescribe physical therapy for temporary relief. Instead, he recommended an entirely different procedure--wisdom teeth removal and disregarded my present condition. He has horrible bedside manners and will not listen to you. Please take my advice and avoid him.

Bolton Lake Dental is the best practice I have ever used, bar none. Christine Ilies is an…read moreexcellent dentist and takes exceptional care to explain your options. She also manages a fine office. Everyone in it is both very professional and a pleasure to be in contact with. Each time I have had an appointment, it has begun on time. The office is in a convenient location on Route 44 and has plenty of parking. I highly recommend Dr. Ilies and her staff. Note that on my Yelp page, the one-star review of Amanda M from 12/23/2019 is not reviewing Bolton Lake Dental. Instead, she is another reviewing another nearby practice, and ends that by saying the Bolton Lake Dental "is right down the road," is staffed by . Great people" and is "safe and clean." So Amanda's review on the other practice was misplaced and, it seems, probably would have been five stars to Bolton Lake. Also note that all 15 reviews on Google, are five stars. Reviews on other sites are similarly excellent. I suspect the Dr. Ilies took over the practice from another dentist, who is the one getting panned on the old reviews on Yelp.

Please don't go here. Worst denisit she really doesn't know what she is doing, will talk ur ear off…read moreto make u think different. Watch ur insurance statements she has been labeled with insurance fraud, investigated by the health department and has been used by her office manager. Don't believe me ct.gov case look up with her name. She is a "princess" and her father is well known in business. Please don't go here. Bolton Lake Dental is right down the road. Great people, safe and clean. Please do ur research first calling here.