I got home one evening and Ryan was standing in my yard wanting to check my roof for hail damage…read morewith his drone and i said go for it so he did . He found damage so we got the insurance involved and they approved a new roof and all was good to this point. A few days later they installed the roof and Ryan said if I c ould give him referrals he would give me 50 bucks for each one and if he got the job he would up it to 250 which I did . After the roof was installed I gave each member of the crew a good tip and then the crew left and me and Ryan did a final inspection and we found a couple of things that needed to be fixed and he said he would come back the next day and do it . Three weeks later he still hasn't been back with me calling him every day now he won't answer his phone. I then contacted the main office and they said they would contact him but that hasn't helped either. So once you pay them they are gone I just hope I don't need any warranty work done and as for the referrals money it's just a big lie . Just a warning if they want to do you roof slam your door you can't believe a word they say. Thanks for reading.

I reached out to Jaco Contracting a couple of days after Hurricane Helene damaged the roof on our…read morehome. I had a response from them in hours to get someone to come out and look at our roof. A couple of days later Jaco sent Miguel Martinez out to look at our roof. He also tarped the roof for us in a spot that had allowed water to leak into the house, damaging the living room ceiling. The estimate was free. Miguel was an absolute godsend through the entire process, letting us know how to proceed with each step. Miguel came back when our insurance adjuster surveyed our roof. He was a great help in working with the adjustor to ensure all the damage was noted. Three hours later our insurance company said they would replace the entire roof and repair our living room ceiling that was also damaged. Jaco had a crew replace our roof within a couple of weeks, taking a single day to do so. A couple of weeks later another crew repaired our ceiling. That only took an hour and a half. Please note, Jaco wanted to do the work all in one day, but we had to shuffle our dogs in and out of the house. They were very understanding of that, too. "No problem." The work was outstanding. So was the customer service. I can't recommend them enough. Hope you get Miguel assigned to your project.

I was going to update this review in 5 months since that was how long it took to finally get my…read moredeposit back. I can thank YELP for prompting Joes into returning my deposit. The reason I'm updating my review is because Joel texted me and threatened me as well as called my vulgar names. He threatened to list my address if I didn't write a favorable review. Well Joel it is 2108 Yorkshire Ct Woodstock. Just to make my self clear I in now way could recommend this business to anyone. I will not ever be intimidated by some man that proclaimed he is an expert. I have blocked his texts but have maintained them for future use. Joel, I also have all my texts to you and I'd leave well enough alone because if I am harassed again I will file charges against you for threats and intimidation. Melissa M

Can't say nothing bad bout this guy called all places for chimneys the home solutions guy pops up…read moretalk to the head man Joel Ramsey bout my problem just like that problem done put me 2 new fireplaces in just like that got it done this the people u call for chimneys good prices best around town and great service I'm satisfied

Absolutely INCREDIBLE!! An awesome company, with strong Christ honoring values. I could not…read morerecommend this company MORE!!! The company and crew did everything they said they would do without complaining one bit, had a smile on their face the WHOLE time, whenever I had a question they answered it directly and in depth!

Everything was perfect no. Problems whatsoever! Wonderful…read more caring young men. Everything was easy and simple

Great work repairing a kitchen drawer where the rail bracket broke (due to the weight of too many…read morecooking utensils) at a reasonable price. He replaced both brackets and realigned the drawer so it would close completely. I have not put the utensils back in the drawer yet to reorganize and lighten the load. No more marble rolling pin in there!

Exodus has rejuvenated my hot tub. Thanks for getting me ready for the winter. Can't wait to get in.read more

This is Lance the technician sent to Julia H's home. She had a leak cause by a clogged dryer vent…read more It had 10 feet of dog hair in it. She wanted someone else to pay for the ceiling. Sorry it's YOUR fault . Not roofer or your homeowners association ! Grow up.

We would NEVER recommend BALDPATES. Lance lied to us numerous times and did not resolve our issue…read morewith a leak in our ceiling. They left us with a hole in our ceiling and a pipe with a huge chunk cut out of it!

Top Shelf Service! I am not going to lie; we had some hiccups but i have always said it's not the…read morehiccups but how the company handle's those hiccups... A+ all around, never once was i left in the dark. Job was completed and upon inspection i was even more blown away how Victor our sales rep handled himself and did an incredible job. Being in the roofing business in California i can honestly say you would be out of your mind not to use Joe's thank you

Great service, they came first thing in the morning and finished the entire job by evening time…read more These guys work hard and did a great job. We appreciate Brandon Summer, he was very responsive leading up to getting the work done and also came out multiple times during the job and afterwards to make sure we were pleased. Highly recommend this company and the quality work they do!

Excellent responsiveness, communication and execution from Ascend's Jake Moran on my roof…read morereplacement. Jake met with h my insurance adjuster and met their estimate completing the job as estimated and on time. Would highly recommend Ascend for any roofing work needed.