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Jen M Recycling

1.0 (3 reviews)
Closed 8:30 am - 4:30 pm

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Los Angeles Transfer and Storage

Los Angeles Transfer and Storage

(5 reviews)

Los Angeles Transfer and Storage provided terrible moving service for my move from California to…read moreNorth Carolina. They not only lost my new trek bicycle and a box with my Bose speakers in it, another one of my boxes ended up in DC to another client. Upon delivery My bronze sculpture was laying on the ground in the parking lot broken. The driver tried to charge me another $600 stating the 18 wheeler couldn't be driven close to my door, which that was a lie and I demanded that he pull up the 18-wheeler and he was able to do so. He also tried to charge me another $150 saying that it was more than 75 ft from the door. When they picked up my stuff in California they came a day late and didn't call me to let me know they weren't coming on the schedule date. I asked why they didn't notify me on the revised pickup date and they said they had misplaced my paperwork. At this point, I initially wanted to cancel their service but had to vacate my apartment by a certain date and was unable to get another mover at the same price and at the last minute. Many of my plastic bins were destroyed and some of the boxes had holes in it.. The broker, Monster Inc, who I went through took me through another horrific ordeal. Losing my items and dealing with the various delays and frustrations has taught me I should have just sold my stuff and started from scratch. I would never ever recommend either Monster Inc or budget Express moving and Storage Incorporated aka Los Angeles transfer and storage again. They tell you what you want to hear when they're getting your service but they're delivery sucks. They don't even deserve 1 star. I would never use Los Angeles Transfer and Storage aka Budget Express Moving & Storage not Monster Movers again. Because I didn't take out extra insurance they will now only give me $19 to replace a $350 bike.

WARNING DO NOT USE THIS COMPANY. PLEASE READ THE OTHER 1 STAR REVIEWS ON GOOGLE…read more They lost over half of our possessions (30 boxes of personal belongings, including irreplaceable items). This was 6 months ago. We weren't allowed to speak to anyone above the customer service level, no apology from the company whatsoever. We are currently suing them. The delivery guy forced us to pay out remainder in full before unloading a small number of our items. He spat on our front path as he unloaded, and when we pressed him to speak to the manager he was literally speaking to in front of us, he said 'hasta la vista' and left. We were delivered other peoples items, and contacted them. They had also had irreplaceable items lost and were resigned to the fact they would never see them again. Had we not had the finances available for legal help, we would have had no way of recouping money or compensation. I cannot stress enough how unprofessional these guys are. The single worst experience I have ever had with any service provided. !BE WARNED! The positive reviews appear to be fake - please read the 1 star reviews. Crooks who do not care about anything but getting paid. The level of customer service is laughable. In the end they just stopped replying to us when we requested updates on where our stuff had gone. No hope of us getting it back. FOR YOUR OWN SAKE USE ANOTHER COMPANY

Jen M Recycling - recyclingcenter - Updated May 2026

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