A wonderful first time home buyers experience, driven by Jane & Jen
My wife and I cannot recommend Jane & Jen highly enough. From the very beginning of our home-building journey through closing and even afterward, they consistently went above and beyond to make sure everything went as smoothly as possible.
To start, Jane and Jen are very kind, down to earth people. They make you feel comfortable from the start, relating to you in many ways. We really enjoyed getting to know them, which made the process feel less transactional.
Our build took about 10 months from start to finish, and throughout that entire process they stayed in regular contact, checked in often, and made sure every checkpoint stayed on track. We never felt like we were navigating the process alone.
Building a home from the ground up comes with countless decisions, meetings, and unexpected challenges. Jane & Jen attended every builder meeting with us and were true advocates for our interests every step of the way. They listened to what we wanted, offered thoughtful advice based on their experience, and helped us make decisions that we are incredibly grateful for now that our home is complete. Looking back, many of their recommendations have become some of our favorite features of our home.
When it came time to discuss changes or requests with the builder, they were always professional, respectful, and firm when it mattered. Their knowledge and confidence helped ensure our concerns were taken seriously, and many of the design changes and requests we wanted were approved because they advocated on our behalf. Without their guidance and willingness to speak up for us, several of those improvements likely would not have happened, or been thought of.
During our final walkthrough, they were just as thorough as they had been throughout the build. They carefully identified imperfections and items that needed attention and made sure they were documented so they could be addressed before closing. Their attention to detail gave us confidence that nothing important would be overlooked.
Communication was exceptional from start to finish. Whenever we had questions, they responded quickly with detailed answers and kept us informed throughout the process. Their professionalism, experience, and genuine care made what could have been a stressful experience feel organized and manageable.
Even after closing, they have continued to offer support and make themselves available whenever we've had questions. That level of service speaks volumes about the kind of professionals they are.
We have already recommended Jane & Jen to several friends and family members, and we would not hesitate to work with them again in the future. If you're looking for knowledgeable, trustworthy, experienced realtors who will genuinely advocate for you and make your best interests their priority, you won't find a better team. read more