We purchased a Suzuki Celerio last June admittedly we were only browsing. However the young man Ben showed us around listened to what I wanted from a car then took us out for a test drive. We never felt under any pressure to buy which was so lovely. We liked the Celerio very much and purchased it. We have also been back to the servicing people and again cannot fault anyone. We had two men both called James help us with queries explained everything we asked to us, in no way did I ever feel that I was annoying them with my questions no sighing or irritable responses....which truly makes a difference.... In my forty years of driving Nissans Hondas Fords etc.....Jem are the politest kindest team that I have had the privilege to know. This is from a woman's point of view I felt secure and cared for. I will always recommend Jem too anyone who will listen. Thank you too all the staff at Colindale. read more

I recently moved to the area and needed a garage to look after my Audi. I called JEM and the guy on the phone seemed ver friendly so I gave them a try. They collected my car at 08:15 as requested so I could get to work on time. I received a call during the day about a few extra items that were required. When I got home that evening the car was parked outside and the keys and invoice etc we're posted through my letterbox. The car was washed, cleaned inside, smells great and they remembered to stamp my book. Best of all the air conditioning works a treat and that hasn't worked for more than 2 years! All in all good service that was value for money. I will be using them again next year. read more

We found JEM MOTORS to be excellent!!! A very clean, and bright workshop, where you can view what's going on with your car from the upstairs waiting area, where you also get a coffee and read magazines whilst you wait. Always found the staff there to be very helpful, giving an approx time of how long you may have to wait. No need to be bored, do a little bit of shopping in the near by Sainsburys. Always found any work they undertook for us to be professional, never being told of work to be done that can wait, only advising the best possible advise to be safe. We will continue to use JEM, even though it is not in the area we live in, we have that much trust in their work. read more

Brought my Toyota Aygo to replace a slipping clutch. Was quoted £720. Currie Motors wanted £1200 - Halfords £650 - Pegueot about £800. Mr Clutch quoted £300 but I simply wouldn't trust them to do the job right. It took 6 days to fix the car. I was given a courtesy car at £10 day. When I settled the bill - they waved the courtesy car bill. So overall very happy. Professional and polite service with no hidden extras. NB Car is a semi-automatic MMT so after clutch is replaced the ECU has to be reset which is why it cost a lot more than replacing a manual clutch. read more

My husband and I had been struggling to find a reliable car garage for servicing and MOT's. We needed some work done on our car and searched online and found JEM Suzuki Colindale had good reviews. This is our second time using them and they haven't disappointed us! They are helpful, reliable, informative and really professional which is so rare these days. They are very trustworthy and genuine and I would definitely recommend them to anyone looking for a good quality reliable car garage read more

I totally agree w.iodax. Looking at their used cars they seem completely overpriced, which puts me off. Sucks, because they have a car i really want! to be fair, I have not given them a call yet, so perhaps they inflate their prices to get haggled down, but i sincerely doubt it. Really wondering who would go to them, seeing as most car dealers advertise for significantly less. read more

Very nice and prompt service. I had a personal experience when I was travelling from Bristol to London, I got stuck on the way due to an engine related issues. They helped me out and solve the issues within 20 minutes. They are nice and quick service provider. Thank You read more

Excellent customer care and service. Very helpful staff especially Gary who explained everything in detail in a professional manner ...would definitely recommend. Dr Saleem read more