Been going here a few years, Hygienist always does a great job on my biannual cleaning. She is…read moregentle, kind and personable. She remembers me as a person and make me feel comfortable. Teeth come out whiter and smoother and. Also happy that additional services are not pushed on you here. Great job by the whole team from scheduling to reminders to checkout.

Dr. Emanuel is the best dentist I ever had. He had to fix a mess that a prior dentist did to my…read moremouth. A friend of my husband referred me to him. It was the best advice to go see him. He is all about taking care of his patients, NOT taking you for a ride to get rich off of you. My mouth is so healthy and feels good since seeing him and his staff to care for my teeth. I recommended him to my husband; who, also, was seeing a very bad dentist. He is no longer experiencing abscesses or terrible breath. Go see him and his staff!!! They will take good care of you.

Dr. Marzo (and her friendly team) has been my dentist since I moved back to this area 5 years ago…read more They are very professional and highly skilled. I recently decided to straighten my teeth using the invisible braces. In about 5 months, I have the teeth I always dreamed about! Dr. Marzo refined the edges of my front teeth and gave me a perfect smile. I'm so grateful to her and her team. I highly recommend Finger Lakes Family Dental.

Absolutely awful experience. Condescending, unprofessional, and patronizing--this list goes on. The…read morerest of the staff were wonderful: inviting, friendly, and professional. However, Maria Marzo was an absolute nightmare to deal with. She treated her staff poorly throughout our visits. While we were in a private room speaking with the manager about the treatment we had received, she entered to drop off paperwork. During that time, a hygienist came in to get her for something else, and she snapped, "Get out!" Her tone was harsh and dismissive. On multiple occasions, we witnessed her speaking to staff in a similar manner. The atmosphere immediately shifted when she entered the room--staff who were previously smiling and joking became quiet and visibly anxious. We also overheard her lecturing staff in a very self-righteous and condescending way. I have many other concerns as well, including the repeated video she requires patients to watch of herself, which came across as unnecessary and uncomfortable. Most concerning, when she learned we had a specific personal preference regarding treatment, she abruptly stated she would refuse to continue our care. This resulted in two wasted appointments and time taken off work. Overall, I would not recommend this practice based on her behavior toward both patients and staff. I understand she often responds to reviews, so I will simply say this: there is nothing further you can do to change our experience. Your behavior was unprofessional and dismissive, and it reflects poorly on the practice. I genuinely hope your staff find employment in an environment where they are treated with respect and not made to feel intimidated or degraded. Good Riddance! Zero stars

Care quality is OK, and they have expensive imaging machine, which is maybe why they charge 2 to 3…read moretimes what I expected, after research, for extraction w/ bone graft, crown on implant.

This was my first time here. I was a bit concerned when the initial conversation with the dentist…read moreincluded the comment "many people spend thousands of dollars to have the implants done". I'm terrified of dentists so I can't be sure what the rest of the conversation was, but that comment was a concern for me (thinking "why did he say that?) The staff is very nice. I had an appointment just before 4pm. I did not have to wait. They took x rays, and these were x rays I have never seen before. They took the regular ones (the black and white ones) but then they took some that were actually color photos of my teeth. The dentist showed me these on a large tv screen (which was on the wall in front of the dental chair). He showed me the areas of concern; why they concerned him and what should be done to correct the problem. When I was done the receptionist gave me an estimate for the procedures I needed done. ($3000 for two crowns) The only problem I encountered was that I called before scheduling an appt to see if they accepted our dental insurance. I was told they "Accepted" it. Apparently, I did not understand that there is a difference between "we accept it" and "being a provider" (ok, lesson learned). The receptionist was kind enough to explain that what that means is that we (my husband had an appt too) pay out of pocket for the procedures done and they file the claim with the insurance company for us (so we don't have to) and then the insurance company will reimburse us. This was a BIG surprise for me and thankfully we were able to cover it. I like this dentist but paying out of pocket for entire bill is the only negative

Made an appointment for a consultation specifically to replace my husband's permanent dentures…read more(originally done out of state). When we arrived we were taken into the back and again explained why we were there. Dr Josh examined my husband and informed us that we would need to go to their Vestal office for another consultation because they don't do that there. We were then charged $59 to be told they couldn't help us. Total waste of time and money. If they don't do orthodontia work there, they never should have made us an appointment. Let alone charged us to tell us they couldn't help us.

My first office visit experience was poor. I had to choose another dentist after mine closed their…read morepractice. I reviewed multiple dentists prior to selecting one. I read positive reviews of Dr. Lalor and my fiend's children have gone to him. I called to make an initial appointment and told the office staff I did not want a rotating dentist every year and wanted Dr. Lalor. The staff told me no problem and gave me an appointment for mid July. Yesterday, they called and said he wasn't going to be in that week and said they could get me in with him tomorrow. I accepted the appointment. The staff who came out to get me and take x-rays was not welcoming or personable at all. They didn't tell me their name and just gave direction on where to go for the c-rays and the room to sit. No welcome to Lalor Family Dental, or my name is..., no it's nice to meet you. After the x-Ray, a dental hygienist came in and introduced herself and said she was helping out dentist "name" today. I corrected her and said my scheduled appointment was with Dr. Lalor. She left and came back and said he doesn't really come to this office and isn't available. I told her that is not what the office staff told me when booking. I told her it wasn't her fault, but I was told I could select the dentist I wanted and was told the appointment would be with Dr. Lalor. I left and will not return. The way I was greeted by staff and not being truthful about being able to select the dentist I wanted to see was enough for me to go to a more professional dental clinic.

The experience at Addison Family Dentistry in Addison, NY has not been good. The last time I had…read morea joint filling and the total was so high I couldn't believe it. I was not asked about the price nor was it discussed with me. To top it all off the dentist was so unfriendly. I felt like I was a piece of cardboard sitting in the chair. I paid the bill that day only to find out today that I am owing almost $500.00 more for what was done that day. I feel that the price is absorbent and will be trying another dentist in the future.

Generally competent. But if you like your healthcare with a side of politics, and you have MAGA on…read morethe brain, you will love these guys. Given the choice of retaining patients, or making an obnoxious political statement with their flagpole outside, they will choose the latter. Me, I'd rather live with tartar.

My son has been going to Dr. Brown's office for about a year now. Each time we go, the staff has…read morebeen super friendly and wonderful. Dr. Brown has been knowledgeable and we are always at ease knowing we are in good hands. This morning I had to call the emergency line as the bottom wire of my son's braces had shifted and was poking into his gum. Dr. Brown's office returned my call quickly and said we could come in to get it checked out (I was only calling for advice to help since we couldn't get wax on it). Vicky met us at the office and you wouldn't have even known we dragged her out on a Saturday morning. She was kind, patient and was able to fix out problem in no time flat. Thank you to Vicky and to everyone at Dr. Brown's office. We SO appreciate you!

They put my braces in today, and I am all good, but I am worried about my cheek, so I don't think…read morethey cut the wire short enough.

I have been looking for a new family dentist for my 6 year old daughter and 10 year old son for…read morequite some time now. We have tried multiple places but due to either driving distance or the atmosphere of the office I was unhappy. Yesterday my children had their consultation visits, x rays and cleaning at Dr. Shinebarger's office. From the minute we walked in I felt comfortable. The staff was amazing, we were greeted by Erica at the front desk. Then we saw Lindsey for X-rays and the consultation. After that we got to meet Dr. Shinebarger who sat down and talked with us for a lot longer than most dentists who fly in, look in your kids mouth and walk out then charge you $70. This dentist was like no other! He talked to the kids, did a very thorough exam and made them both feel comfortable. When my ten year old smiles and says I really like this place -while at a dentist office?! Then you know it's right. Both of my children had cleanings done by Heather who did an amazing job. I was impressed by all the staff and I felt so relieved when we left because I found an office close to home with a friendly staff that I can trust which is not an easy thing to find these days. I would highly recommend this office to any person or family that is looking for good dental care!

The staff alone is worth the visit! They do honestly care about what they do and treat you like a…read moreperson!! Each one knows the people they are taking care of and are genuine about your care!! No one likes going to the Dr's but I actually look forward to coming here because you leave feeling like you were actually taken care of and not just herded through. I've had oral surgery, cleanings and regular dental work done there. I would HIGHLY recommend this office!! Thank you all!!

I just went today for consult and treatment plan and I was more than satisfied with them. They…read moreanswered all my questions and treated me respectfully. They are very friendly and try to find the best options for you. Can't wait to get started on my treatment plan. HIGHLY recommend this office.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

Highly recommended. Great staff very attentive and professional. Been a patient for yearsread more