Office desperate for money! Stay away! It's already expensive and then they find ways to charge…read moreyou each visit!

Great results but office to patient communication needs to be straightened out. I am so happy to be…read morewalking out their door for the last time. It is easy for me to say, look closer at other orthos before choosing with this practice! If you must, cause this guy IS good, go with Invisalign!!! This review is not intended to hurt this practice, but you have to know what you are in for. The doctor does do great work but I felt left in the dark over my experience as he doesn't share any clincheck information. Doc expects patients to remember everything from the first visit years prior. So take notes. It would be helpful if the office actually stuck to its schedule. Best of luck if your kid breaks a bracket. You may not be able to get help when needed cause you never know which office will be open, which times, or days. Expect to leave messages that may or may not get returned. Also ask what type of appointment you have, cause they expect you to wait an hour and not tell you. Two locations with one doctor is a pretty obvious red flag that I learned the hard way. My treatment had to be extended due to how bad the office is run. resulting in keeping some trays hostage when it was time to move on. At the end of your treatment, be prepared for a large balance (not including the $500 over night trays) despite on time perfectly scheduled payments that should conclude at the end of this very specific time framed situation. I guess the billing department can't math. So glad this experience is over!!!!

My crown fell out and they were able to give me an immediate appointment! They were able to give me…read morea temporary one right away. They emailed me the x ray and pic of my tooth for my regular dentist! Very very pleased with this office! Reasonable price and excellent care. I'll be back !

Nothing but the usual shady dentist practices. Extensive work that needs done right away. 13…read morecavities, which on 2nd opinion from another practice was 0 cavaties. Can get you in the next day, doesn't bother to even deal with insurances, HIGH pressure financing beyond anything I've ever experienced! Even at a car dealership, nowhere close to this place.

I was hesitant due to some of the reviews, but we've been at the office for a year now and are very…read morepleased with the office and service. My daughter had a difficult case and I researched all treatment options and went to 3 other consults before deciding to go with Dr. Johnson. I felt he was very thorough in reviewing her case and came up with the best possible options. He's very knowledgeable not only with regular orthodontics such as malocclusions, but also regarding airway/breathing problems, etc. He takes his time and answers all your questions and explains everything thoroughly. I haven't had much contact with the front office other than checking in and scheduling appts, but it's always been pleasant and efficient. I've referred several friends as well and all seem happy with the practice.

Please find another ortho - you'll regret choosing this one. Once they get your money you will get…read morezero communication from them and they will ban you from the office and only allow your child in. The technicians are horrendous and can't even make a proper mouth mold. I met the doctor once for the consult and never heard back from him again despite leaving many messages at the office. Despite paying for everything - we are throwing in the towel and not completing treatment. Our daughter was traumatized from the awfulness and they never even bothered to mention that she threw up because they made her gag so badly. This business should be shut down - we are filing a complaint with the orthodontic association.

Highly recommend this office to my family and friends, most do come here! Dr. Gardner is wonderful…read morein spending time and explaining treatment and is gentle in the chair- his assistants have a great bedside manner and are very knowledgeable. Office is very clean and organized. The front desk is knowledgeable and very helpful, especially when it comes to insurance, love being greeted first thing! The hygienists make me feel comfortable and it's enjoyable to get my teeth cleaned. Most people have a fear of the dentist but it's possible you wouldn't when coming here. There's a spa like sense to the office that makes coming here so comfortable. Highly recommend!!!

Just came in for a regular clean and yearly X rays. They told me I needed a deep clean for hundreds…read moreof dollars. I just want a dentist that cleans and maintains my teeth, not remodels my mouth. Can't recommend. They were nice, but I didn't get what I needed, and now I have to spend more time and more money trying to get done what I wanted done in the first place.

Run don't walk as far away from these thieves as you can. They use as a torture instrument the…read moredental tool that measures gum pockets. The methodology is to call out fake numbers that indicate that you have periodontal disease and then charge you for a deep cleaning. Last time I was in the office they were calling out 5s and 6s and asking for 1500 bucks after insuranc. I went to a periodontist who told me there was no sign of periodontal disease. They are either enormously greedy or in financial straits. Run away smartly, trust me

I didn't realize how poor my previous dentist's care had been until I went to Knellinger. Pricey,…read moreyes--but they've been so good about working with me to spread out the work. This isn't just a dentist's office. It's clinic, with the latest equipment and well-informed doctors & staff. If you want good dental health and good overall health, this is the place to be.

Go somewhere else if you are wanting Invisilign. I did Invisilign through Dr. Kochenour and my…read moremain concern was that they would take away my prominent canines and make my smile straighter, but less attractive. This was the case. My other issue is that they were late getting my last set of aligners before I moved to another state and then they refused to send them to me or even let me know that I could have gotten my Invisilign treatment transferred to an Otho in the state that I moved to get my aligners. Poor communication; can't keep to their own time lines, and refusing to send items for which I paid thousands of dollars.

My retainer broke and Dr Kochenour refused to let my mom pick up my new retainer that I already had…read morebeen fitted for and had paid for. As a result, I developed severe TMJ. Then, while suffering with extremely painful TMJ he hassled me and tried to stop me from leaving with my retainers that had already been paid for. Upon asking his front staff member to please be considerate of my extreme pain response to sound (due to the TMJ in my jaw) she responded by turning On loud music which was not even on when I first came it. Upon telling the tech of my situation, she had me put in my new retainer and remove it twice which induced severe jaw pain. She then left and the front desk staff started cranking loud music causing my ear drums to feel like they were bleeding. The pain was too much for me so I left the office filled with loud music and went to my car where the doctor then put his body blocking my car from leaving the parking lot demanding I give back MY retainer. I believe this doctor crossed the line by using his body to keep my car trapped in my parking spot. He wouldn't back away from my vehicle until I told him I was going to post a google review of my experience. Only then did he back up.