Nice looking building and offices, but the environment could be better…read more The lady that draws blood is awesome at her job!

I waited for 3 weeks to be a new patient and was rejected in less than 15 minutes with no…read moresympathy... When I called to schedule the appointment, the receptionist hurried the conversation with little interest so that it lasted for less than 5 minutes. I let her know I was using the medical savings plan, Multiplan (ValuePoint), not insurance, which she knew in a general sense. Nothing about the fact that the clinic would not accept it was mentioned. I had to find that out 3 weeks later on the day of my appointment... I entered the clinic and turned in my new patient paperwork, having already filled it out and printed it ahead of time. In the beginning, the receptionist (another woman) was cordial and friendly, but once I informed her that I used Multiplan, and how the billing process was explained to me, her mood shifted. I provided her with a phone number to call for clarification, but instead, she left the front desk and spoke with a billing specialist in the back. When she returned, she sternly notified me that they would not be participating in the program, because they only accept Multiplan *insurance*, and what I had was the discount plan. Concerned that I hadn't explained it correctly, and that this was perhaps the reason I was being refused (this clinic had been the first one named on the approved list of providers I was given by Multiplan), I had a representative on the phone and asked the receptionist if she would be comfortable speaking with them. She looked at me with a vexed expression and repeated herself in a slow, and condescending manner, adding that "[they] don't have the staffing to sit on the phone all day and enter the individual codes for each of my visits." My worst fear had come true. I felt that because I wasn't using insurance, but instead a medical savings plan, I would be treated like someone who was too poor to receive their services. Lastly, when I chose to cancel the appointment, there was no sympathy or at least a professional courtesy remark like "we apologize for any inconvenience this has caused", "we wish we could help", or even "thank you for considering us." I walked away and that was it, after 3 weeks of waiting... The only type of consideration I received was from the Multiplan representative who was *still* on the line for me, waiting patiently... Generally speaking, people working at the front desk of a facility represent the integrity of the institute and the professionals they work with. This was a sorely disappointing experience that I wasted a lot of time on. My patience was met with a curt disservice. The women working at the front desk of BOTMC gave me the worst impression. I was looking forward to meeting the nurse practitioner and visiting the clinic for nearly a month. It's already difficult finding a place and then setting up an appointment. The worst that could happen is being treated with little care. P.S. Even the phone service representative who handles their calls whenever they're on a lunch break was rude.

Office staff are great! Physicians are very kind and are dedicated to their patients. I highly…read morerecommend this office!

I had a very pleasant experience. Nurse Practitioner Markeita Johnson was very nice and took her…read moretime with me which is what I look for most in healthcare providers. She listened to my concerns and addressed them accordingly. Lizette administered my flu shot effortlessly and with no pain, and delivered with a smile. The front desk attendant Savannah was very professional and nice as well. Even the lab phlebotomist was kind enough to not 'dig around' too long for my vein when taking blood. I would recommend this location for the kindness and professionalism they displayed to me.

Me and my family have been patients here for over ten years. Since switching to Dr. Ramos, she has…read morebeen anything but professional. They took over 2 months to send in my referral to specialist. Then they want to blame the other doctor. She has a very condescending attitude and disrespectful. Abby, I think her name is who works at the front desk has a horrible attitude very unprofessional. Save yourself the trouble. Don't come here unless you want ghetto and disrespectful staff.

I was very nervous about finding a new Pain Management Dr. after my husband and I moved here from…read moreCalifornia. I wanted a reputable, responsible, multi-modal, caring physician. I found that at Arlington Pain and Therapy. The entire staff is fabulous! Dr. Dirnberger is very conscientious and thorough. You could not be in better hands!

Absolutely Outstanding Experience!…read more From the moment I walked into the office, I always feel welcomed, respected, and truly cared for. The front desk (valarie) staff is kind, efficient, and incredibly helpful with scheduling and paperwork. The waiting area is always clean, calm, and inviting Dr. Brown is everything you'd want in a physician: knowledgeable, attentive, and genuinely compassionate. They took the time to listen to all my concerns without rushing me, explained everything clearly, and made sure I felt empowered in my care plan. It's rare to find a doctor who blends professionalism with such warmth and empathy. If you're looking for a medical practice that goes above and beyond in both care and customer service, this is the one. I couldn't recommend them more highly!

I drive from North Arlington to see Dr Brown. Many people don't even know that he has written a…read moretext book on medicine. Dr.Brown is kind and thoughtful and through. One could not ask for more in a physician.All doctors are not created equal. Not only is he smart, he cares about me, the patient. STANLEY MARCUS once said"you have to know the difference between good better and best" . For me Dr Brown is the Best.

If you are looking for a trustworthy chiropractor with the skills "to correct your physical…read moreproblems -- then look no further than Dr. Collins". I highly recommend Dr. Collins and his team of professionals; namely, Talon, Lauren, Kyle, Sisera, James and a few others. These folks "know what they are doing". If you are tired of being in pain and basically suffering daily (like I was) I'd be willing to bet Dr. Collins has a therapy program that will be tailored specifically for you. I am more functional due to the therapy I have received from these awesome professionals‼ It is the difference of being miserable or feeling better by choosing Midlothian Medical Center. What are you waiting for?

Everything always goes great at Midlothian Medical Center. I'm going there often right now for a…read moreneck injury. They're very respectful of my time and I'm in and out as fast as possible. However the treatments are thorough and complete. After talking to these people for so long, I have full confidence they absolutely know what they're doing, better than any other similar office I've ever been to through the years. And these are the nicest most fun people! Amazingly, I always look forward to seeing them and visiting with them. These are high achievers: true professionals with high goals and they will go out of their way to take the best care of you. Don't hesitate. Call them today and go see them. They will help you and you'll be very glad you called.

Awful doctor and staff. They will charge your insurance for all these scans you do not need. If you…read morehave an HMO good luck getting a PCP referral it could take 3-6 months. When you are in front of the doctor you're told things will get done and then his staff does none of it. You would do better to drive to Waco or into Dallas than to waste time at this office. Beware!!!

I have never had as wonderful care from a doctor he is amazing, caring and knowledgeable. Takes as…read moremuch time needed to make sure you understand everything. He specializes in cardiology and internal medicine. I'm 74 and I never knew I had an auto immune disease called C.R.E. S. T. I knew I felt bad but didn't know why. I have found some real help to be sure! The office is very clean the staff friendly. I highly recommend him.

I absolutely adore Dr. Griffin. My experience with her was wonderful, she was thoughtful, caring,…read moreconsiderate and passionate about her work. She's an amazing Dr. and person.

The staff and NP are amazing. I learned things about my health, no other doctors had mentioned…read more I'm so thankful to have found this office.