Dr.Collins is the Best, he is confident, steady handed and quite thorough.His equipment is impressive as well. I didn't expect a cat scan for my teeth and jaw bone, but it shows everything in 3D,and Dr Collins takes the time to explain your situation and the best plan to go forward. Needless to say I felt like I was in good hands. The technicians were very helpful and professional. There was a billing issue that was resolved, but only after I called the insurance company and straightened out the way the claim was filled. I can only hope that was a learning experience for Dr.Collins' front line staff and his billing dept.because they were a poor reflection of the professionalism Dr.Collins and his patients deserve. - read more

We were referred here by our regular dentist. My daughter had a baby root tip and a cracked tooth that needed to be extracted. She has a very small mouth and our regular dentist was not up for the challenge. Dr. Collins is amazing. He made my daughter extremely comfortable right from the start. He was thorough in explaining everything to me and also keeping my daughter involved. I like that he spoke to her and asked her questions about how to make her comfortable. She felt like she was a part of the discussion and involved in her own healthcare choices. That is wonderful! Most DR's just talk to the parents and disregard that their patient is actually the child. He made suggestions about anesthesia while taking into consideration her other medical issues. We decided to go with a twilight sedation. The procedure was over in no time. The follow up appt. went smooth as well. The Dr's assistant is so nice and friendly. I wish all my daughter's nurses and assistants were just like her. She is in the right field. She has the personality to be dealing with people and their health. I take one star away just because the receptionist staff leave a little more to be desired. With the exception of the blonde (sorry didn't catch her name), the rest of the people in the front that you deal with seem to be bothered by having to do anything for you or answer your questions. The blonde lady is super friendly and extremely helpful. read more

Dr Collins performed a difficult wisdom tooth extraction on my 16 year old son. He made sure the experience was pain free and not scary. The initial consultation went well, my insurance was billed correctly and I was even sent a small refund as insurance covered a bit more that was quoted. His staff is ok - they could be a bit friendlier but as long as out-of-pocket cost was quoted correctly and billing was done properly I'm not going to complain. This dentist is very personable and took time to speak with and joke a bit with my nervous teen...that meant the world to me! Aftercare instruction were explained well. I would highly recommend Dr. Collins for any one facing a difficult tooth extraction. read more

Hmmm. If your looking for any warmth from the staff forget it. Front office looks like a Hurricane blew through. Dr.collins more robotic than anything. He's there simply to rip your teeth out he doesn't want the convo. I guess really what can expect these days.. It's not his teeth. read more

Dr Collins is awesome! Had 2 wisdom teeth pulled yesterday and procedure went so well. Today the recovery is so easy which I am attributing to his awesome work. Highly recommended. Me and my family will be seeing him for many years to come. read more

I was super nervous about getting my wisdom teeth out. One of my referrals was for Dr. Collins. The office was very nice, but the secretary was extremely rude to me as I filled out all this paperwork. His assistant then called me back and said that she's heard more people would rather give birth than have their wisdom teeth out, which did NOT help in the slightest (might explain why my blood pressure was through the roof when she checked it). Dr. Collins was a nice guy, but I felt that he rushed things way too quickly and didn't seem very optimistic about my wisdom teeth. The insurance team was all right, but I would not recommend going to Dr. Collins. read more

Dr. Collins is an excellent oral surgeon who removed my two upper wisdom teeth two days ago (2/7/18). Dr. Collins DDS works at the Hinsdale office where I met him and his team. Service is excellent at the Hinsdale office. They did thorough x-rays, the nurses are very nice, & Dr. Collins made ethical recommendations that were best for my situation. When we met on 1/31, he understood how nervous I was and reassured me everything was going to be fine. He provided anesthesia options and spoke about my recovery time. Today is 2/9/18 and much to my surprise I am doing well after the teeth extraction. Dr. Collins thank you to you and your staff, you and your staff did an excellent job! read more

Horrible.. Attempted to tell him & his nurse that I have a hard time with anesthesia & painkillers ahead of time but they didn't care. Waited 1/2hr on laughing gas for surgery to start. Woke up 2.5hrs later. Projected to wake up 10-20min after surgery. Told them I wasn't in pain and they laughed & said I was joking. Started choking on gauze and they told me to just quit being nervous. When I said I was in pain they just laughed and said I was anxious. Then, because dr Collins wanted to prove a point, he gave me a shot of local in my mouth with a Giant needle and loudly proclaimed, "see? You didn't feel that!!" I could very clearly feel it and started to cry because he jostled my mouth around and made it even worse. They blamed all the pain on me being "anxious" and refused to believe that anything was wrong. It wasn't until my mom came and backed me up in that they actually did something. Most unbelievably arrogant practice ever. 0/10. Never go here if you expect any level of empathy or helpfulness. read more

To begin with I had my appointment at around 2:00 and had to fill out a ton of paper work and I spent almost an hour trying to figure out my insurance with them because supposedly they did not take my insurance. Dr. Collins was very nice when I went into my consultation although the was pressuring and pushing me into highly considering the sedation method to pull out my wisdom teeth. But to my bad luck when I arrived, my dentist office(Ivory Dental) did not email them my up to date X-rays for my wisdom teeth. My X-rays were about a year old and I was told that I was going to have to take new ones. I took the X-rays and never was I once told that I would have pay for them! No one in that office , no one , told me that I was going to get billed for until about a month or so afterwards I received a bill for the X-ray I took. Also, I was told that I would receive a paper in the mail about the cost of the surgery and what my insurance would cover. I had my appointment on December 13th 2018 and it is now April 8th 2019 and I have not received anything, only the bill of $73 for my X-ray! They are good for collecting money but not good for getting things done when it comes to my wisdom teeth. I thought that this place would be a luxury but little did I know it would make me very upset. Not a place I would recommend to anyone! I am very upset ! read more