1. Jeffrey Costa Select Realty

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    Elizabeth, PA

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    Jeffrey Costa Select Realty

    5.0 (1 review)
    Closed • 9:00 am - 4:00 pm

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    6 years ago

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    Real Property Management Pittsburgh

    Real Property Management Pittsburgh

    (36 reviews)

    Shadyside

    DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

    As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

    Costa Homebuilders - classic

    Costa Homebuilders

    (4 reviews)

    We shopped 5 different builders and this one came out the best quality work for a reasonable price…read more This is a custom builder so the craftsmanship and quality of materials is much better than "the other guys". The cherry on the sunday here is Tony, Jeff, Tim and all the other company executives are down to earth and make a difficult experience EASY. Lets face it this can be very stressful. Now you probably thinking I'm a friend or work for them or something but I DON'T. Please feel free to call or private message me and I'll be happy to give you further details. I feel that strongly about this review.

    Jeff (& team) Over the holiday Dave and I spent a lot of…read moretime reflecting on this year and the absolute insanity of it all... between Covid, raising toddlers, two dogs, the home build .. all of it has been wild. But the one thing we keep coming back to, aside from our health/family, is being so SO thankful for you guys. Your team of direct employees, your sub contractors, everyone.. every single person that we have met has left a wonderful impression on us. You guys build A LOT of homes, so maybe it gets lost on you (although with the patience we've experienced from each of you, I suspect not), but this process can be so stressful. Heck, when we came to you guys from our last builder, we had broken spirits and honestly weren't even sure if building was something we wanted to do, but you guys changed that. We've had friends that foolishly went with other builders tell us HORROR stories about their own experiences and every. single. time. we look at each other and shake our heads and think "omg that was almost us, but THANK GOD we went with Costa". Every step of the way you guys have been patient, up front, honest, kind.. the list goes on. This home is a massive investment for us, and as first time homebuilders this has been a little scary, but every step of the way Chris and Tony have made us feel more relaxed , calm, and confident. I could honestly go on forever but I really just wanted to drop a quick note to say Thank You. Thank You for all you've done so far, and all that you guys will do over the coming months, to make our home amazing and something we will be so very proud to call ours for years to come.

    Jeffrey Costa Select Realty - realestateagents - Updated October 2026

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