I've used Helping Restore Ability for 9 years for my FMSA. We've had a couple of problems within…read morethat time but nothing serious. But since Electronic Visit Verification began, Helping Restore Ability has imploded. They don't respond to emails, voicemails or answer the phone. Attendants don't get paid on time and they don't help resolve the issue. We decided to change our FMSA and they turned off our Vesta authorization before the official paperwork was started. Terrible service and NO customer service.

I'm only giving one star because I cannot give zero…read more Do not, I repeat DO NOT use this place for your FMSA needs or any needs at all Their employees refuse to take accountability for their actions and do not follow proper state protocol. We are currently in the process of changing our FMSA provider and Sandra insisted it was not her responsibility to assist in the transfer, once shown the guidelines saying it was, she still refused to admit responsibility. We have been hung up on, lied to, and told, "You sure know all the right words to say", when trying to get problems solved. Phone calls go unanswered and unreturned and they will say they never got them. When shown or given proof calls were made, they will get extremely angry and rude. Use anyone else but this company. They are highly unprofessional and will do whatever they can to move responsibility off themselves. Truth is, no one knows what their job is and will refuse to admit any kind of accountability I have more stories to add to later, but DO NOT use this company for any of your needs

Took me 2 hours to cash a check that should of only taken me 5 mins. Poor communication.read more

From the owner: At A Better Solution in Home Care, we believe that exceptional care starts with empowered…read morecaregivers. That’s why we prioritize employee well-being and professional development in everything we do. Our daily routines reflect a deep commitment to cultivating a workplace where compassion, growth, and excellence thrive.

Awesome staff, timely, and communication. Provided all that's needed for home care. I can't say…read moreenough.

This agency is in dire need of help. The one nurse they shuffle around is not familiar with pain…read moremgmt care at all. She lies. Doesnt return your calls, saying she never got them. You seldom get your lifesaving meds and/,or comfort meds. The Director is rude, ruthless and even worse. I swtched to a new company it was like nite and day! Having only 3 BMs in 2.5 months was terribly painful! But when Vitas came on board they fixed it all within a day! Oh this nurse NEVER signed my health log. Dangerous people and untrained staff.

If you want to watch your loved one die a slow death admit them here! Dirty, smelly,…read moreunorganized,... staff goes through the steps ...bringing food trays, water, etc, but out of reach of amputee residents. Bed sores apparently are encouraged here. Two weeks is all it takes to watch your loved one decline from social, mobile, pristine skin, to non responsive full of bed sores, matted hair, with no communication to family, next of kin. Clothes stolen within first week. DIRTY! SMELLY! Things horror shows are made of. If I allowed this to occur to a person in my home, It would be elder abuse, with charges levied and jail time!

To Justin Chris and Jim Please know that yall should really…read morego and see what's going on at Greenbrier You definitely need a better administrator that has more experience tge quality of care needs improvement the office experience is not good and you really need to look into why we can't keep residents and why money keeps missing and why nursing staff and management don't stay long it's because of the administrator My claims from Corporate HR was found to not be true but I would never go back and work for this company employees are yelled at and mistreated nursing staff are mistreated and the residents need better care and Renetta is there helping but there has been no change in nursing at all Angela is awesome. I really loved the residents and I was a great dietary Manager and Gilbert is amazing! Kiara needs more training on how to talk to her management team this is why the turn over is so bad. I tried to get along with her but she's never satisfied with her managers. Nursing care really needs to be looked into Ariel Sanders is one of them he mistreated and he's always in the no interaction he only gets up when the social complains. This company needs to be aware on what's really really going on look at your numbers this is why this building will never ever get to 57. Sometimes a people change will make a huge difference with summit and at Greenbrier. Thankyou for listening and I thought yall should know the real truth.

I used their services for the care of both of my parents. One out of ten of the care givers provide…read moreany assistance. The majority of the care givers were "watchers" and would sit and watch my parents, not doing anything without being told every time they showed up. The owners are in the business for the money and not to provide care. Someone of the care givers need more assistance than my parents. Their fees are very high. If you need long term care, it is very expensive. They require a minimum of 4 hours to sit and watch. They are always short staffed and overwork the few good caregivers to many hours. All of these services are the same and provide marginal care due to lack of proper regulatory oversight. No much choice, so use these services if you must, but don't expect much help for your money.

From the owner: Seniors and elderly do best when they remain in the comfort and familiarity of their own…read moresurroundings. When you choose Home Care Assistance Arlington TX, you can rest assured knowing that your loved one is in the most competent, professional, caring and committed caregiver. Some of the services our caregivers offer include: Assistance with bathing, dressing, grooming and incontinence Nutritious meals, physical and mental exercises Light housekeeping, shopping and transportation Companionship and socialization

Well let's just say yesterday was a miscommunication on there part and then later hear about it…read moreagain today which was supposed to be an apology. I understand an apology but they have poor communication with appointments and transferring files over. The doctors don't expect new patients for those who want a specific doctor. But to know I won't be coming here for physicals. I think I take my business elsewhere. I mean it was a loving experience to come back to an environment where they don't have all the information yet and tell you the next following day~ but it's all said and done ^^ but now that I see reviews about this place...yeeee I should of took that advice and find those whom care and not turn patients away after doing a full investigation.

I am a new patient here. First visit was toasty. My nurse…read morewas so nice and asked so many good questions. My new doctor (Pulliam) kicks serious butt. These doctors are very thorough and professional, they take your concerns seriously and at the same time give you real advice to help live your life. I see some nasty comments on here and I just can't believe it, this is a good office with helpful staff. I would trust this with my life as I'm sure many patient Update, Dr Paul K is awesome! Had to get a new doctor and found another pro. So nice and took the time to heal me.