This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

The office staff is horrendous. They come and go, but very nasty. We have two insurances and have…read morestayed in a constant battle with this office over billing because they kept billing the wrong one as primary. My husband would call over and over to get it fixed just for them to reverse the primary. Then I get a text telling us we have an unpaid balance of $700 shortly after an appointment that we would have paid before leaving the office if we were told. Text speaks for itself. They also threatened to withhold our records until the balance was paid. Also, do not expect any fillings to stay in. I've lost 2, my husband has had 3 appointments in a month period because his kept falling out. My daughter ended up at Aspen to get hers fixed. I'm tired of fighting with a dentist that will accept both insurances and being mistreated. After calling today for an afternoon appointment and repeatedly offered an 8:30, I was told to just come in December. I have never written a bad review for anyone, but this one is deserving. I only wish that I could post pics of the texts.

I had an abscess that required emergency treatment the Tuesday before Thanksgiving. I called the…read moreoffice and they were able to fit me in the next morning, even though I was a new patient. Every other dentist I called was at least 2 weeks away. Everyone in the office was very friendly to me and my service dog is. No funny looks or rude questions. The tech and Dr Clark listened, which is difficult to find. The immediate need was taken care of and I received a referral for the advanced care I needed. I will definitely be back and have found my new dentist in this area.

Outstanding service! Incredibly friendly staff and very clean area, great customer service, and…read morethey are always making sure I feel comfortable. I love it! I have been with this office for many many years. May God bless those people! Mariia E.

I drive an hour each way once a month to see this dentist for orthodontic work and cleanings…read more That's how good she is. Not only is she patient listening to my concerns on my progress, her passion for detail to get everything perfect leaves me with a great feeling everytime I leave. You will also be in great hands with her deep bench of professional technicians. They follow Dr. Welch's leadership and have had the team take extra time during cleanings making me look brand new when I leave every time. Great Dentist, Great Team! Thank you for all you do for me Dr. Welch! Nate Simonson - Pensacola

I really loved how gentle the dental staff was. I had the same experience as the W U reviewer…read morethough. I've always had excellent teeth and every dentist I've ever gone to has complimented me. Then I went to Wright Parkway and I was told I had severe gingivitis, deadly bacteria, and around 12 cavities. I was told similar things about my kids' teeth. I had to pay out of pocket for everything and every visit led to more issues rather than resolution. I wish I had gotten a second opinion after my first visit there. It would have saved me so much heartache and money.

Dr. Alex and the entire staff are beyond exceptional. The front office staff have been responsive…read moreand professional, and the longest I had to wait for an appointment was 2 weeks. I really appreciate the hygienists and dental assistants as well, they are compassionate and explain each step of the process. 10/10 will recommend.

Dr Alex is amazing. I recently moved to the Niceville area and had a loose crown. I went into…read moreAspen Dental and walked right out, but before I did, I asked if there was a 'non-chain' dentist in the area. They referred me to Okaloosa Family Dentistry. I scheduled an appointment and saw Dr Alex a few days later. This practice is top notch: from the front desk staff to the doctors and their assistants. Dr Alex fixed my issue and the price was reasonable. That was last year. Recently I had a cracked tooth and saw Dr Alex and his team again with the same consistent results and attention to detail. Neisa and Crystal explained all options which Dr Alex confirmed and provided excellent patient care. Having called on doctors offices for a living, I've seen the good and bad practices- this group is fantastic!

I called today as I'm in from out of town. I had a temporary crown inlay fall off my tooth. They…read moregot me in right away. They were truly professional and efficient fixing my tooth. I have to commend the staff and the Doctor Who took care of me. This is a great place to go if you need dental work while you're in Navarre, Florida. Patrick E.

The experience was nice. Everyone is very welcoming and hospitable. I was checked out for a tooth…read morebothering me when i ate. They did some very mild tests, looked at xrays and they were urgently telling me to get a root canal within the next week telling me i should go see this one doctor. Well turns out the pain is gone and a second opinion told me theres nothing wrong with the xray. A root canal that early would've been pointless. I only had some sensitivity that went away with different toothpaste.

Honest, trustworthy and reliable. I'm so thankful for Dr. Gagnon and her staff. I've been taking my…read morefamily to her for 6 years and I have always been impressed with her level of care and dedication to her patients. Never disappointed.

have went to Dr Thompson several times. I had her do my Invisalign and I was like one of her first…read morefor it and it never turned out. She left one of her tech file down one of my front teeth and it was done wrong. Long story short, they were never done right and teeth are still not straight. Had to go to another dentist to have them fix her work! She treats her staff awful. She would yell at them in front of her customers and made me feel awkward as soon as she left the room they would talk about her. She is very unprofessional!! always in a hurry. Jumping back in forth between her patients. I would say there's a lot of other dentist to choice from, use one that knows what there doing

I live in South Carolina. My wife and I were in the middle of a two week vacation in Destin when a…read moreveneer broke on my front tooth. After calling multiple dentist offices, I called Bright Smiles and spoke to Amanda, their patient coordinator. She was so nice and helpful and worked me in for an appointment with the dentist that day! Once I arrived, the dental assistant, Nicole, did a great job taking x-rays and prepping me for the dentist. Then Dr Megan Salzlein came in and explained the best solution to repair my broken veneer. When she was done, it looked and felt great! Dr Salzlein is a very sweet person who really cares for her patients. What a blessing it was to find Bright Smiles! I wish the entire staff would relocate to South Carolina (but I understand why they live in Destin). They let me know I could call on them again anytime we are in this area. i highly recommend the awesome team at Bright Smiles! Jerry Green

Bright Smiles is a great dental practice. Everyone is kind and friendly and super well trained…read more From cleanings to fillings to implants, they do it all. And they are very concerned about your comfort. I have gone to this practice for several years and won't go anywhere else.

Let me preface this with the fact I walked into Dr. Chases office with a mouthful of old, civil-war…read moreera "VA Dental" work, which left this veteran never wanting to smile due to the poor work done via the VA. It was pretty bad. I'm talking I had a Llyod Christmas of Dumb and Dumber smile. Dr. Chase listened to all my concerns and my issues and set up a plan to address and fix all of them. Doctors are artists of their concentrations. Those practices come with a continuous effort to stay current and proficient in the latest procedures and techniques, hence why their career is called a practice. Dr. Chase is an amazing artist in the field of dentistry. Couple that, with her cordial and pleasant office staff and dental techs...my visits have been nothing short of enjoyable and not the usual dreaded Marquis de Sade-esque visit one normally endures... Dr. Chase has restored my smile and my confidence in now smiling at others. My only complaint would be the fact she would talk with her tech about great subjects (crime documentaries, home improvements and her bad stock picks) while working on my teeth...and me not being able to join the interesting conversation due to all the fingers and tools stuffed I'm my gullet. I digress. Midbay dental is one of the best dental offices I've ever visited. Highly recommended. Thank you so much Midbay Dental. TJ

In October of 2019, I took my 5 year old to Dr.Chase for a small cavity in her back molar. They…read moretold me that the best solution is to fill it with silver diamine fluoride and that it would stop the decay and is a no pain solution for kids. I wish I would have researched this better but I went along and trusted that they knew best. Now, mid March of 2020, my child has pain in that same molar. I take her to an emergency dentist (on COVID-19 isolation and went to the closest and best rated dentist that was avail). The cavity WAS NOT stopped and in fact became so bad that it decayed her entire tooth to the point that it might have to be pulled out! $500 later and a TON of pain- her tooth nerve was removed. A crown was put in place but there is only a 50% chance the nerve will heal. If it doesn't heal, it will have to be pulled. This tooth will not grow back in until she is 12 years old. Not only has my sweet girl had to go through all this unnecessary tooth pain but it was something that could have been taken care of from the beginning with a simple filling! This makes me furious, why wouldn't a dentist properly explain the consequences and long term?! I am not a dentist and one should be able to trust that their health care provider is doing the right thing! I will NEVER go here again, I would not advise trusting this practice with your kids teeth. They obviously cut corners!