Subject: FinalCoat Review…read more We hired Final Coat in mid October of 2022 to scrape stippled ceilings and to prep the ceilings so they would be paint ready, it was a terrible decision and to say we are disappointed in the service and quality that this company provides would be a massive understatement. We endured constant no shows and last minute cancellations on numerous occasions and finally got him to show up just before Christmas to finish the job. I did not like the finished work but he told me I just needed to prime and give two coats of paint and it would be fine. Although Andrew states that the job from his perspective is complete (please see attached photos of his 'completed work), he agreed when photos were shown to him (after we primed and painted) that the ceilings looked rough and not acceptable but fortunately, he assured us, that his work is under warranty for one year. We contacted him on January 5th to state that we wanted him to honour his warranty and fix the ceilings, he agreed and said he would be there on January 20. On the morning of the 20th I contacted him to confirm he was coming and he advised he had written the wrong day in his calendar but would be there the next Monday. Once again I messaged to confirm on that day and once again all I received was more excuses for him not being able to come but he did state ""we will get to it as soon as we can. That is a promise". He never got back to me. On March 7, I emailed him imploring him to fix the ceilings so we could finally move forward from this, he stated that the condition of the ceilings was his mistake and that he'd definitely make things right! He asked for my phone number and said that he would phone me that same night so we could pick a date for him to correct his mistakes. Well it's been 5 weeks now and he has yet to even pick up the phone to call me like he said he would. We have now hired another company to fix the mess he left us which has now doubled the cost of redoing our ceilings! It was quite telling that the new company, after looking at our ceilings and hearing our story guessed right away that it was Final Coat we had been dealing with We have been in our house for over 18 years and have hired numerous contractors to do various renovations, this was the first (and hopefully last) time we have ever regretted hiring someone. I'm sure he will find a way to somehow say this was all our fault, however this honest, accurate and documented review is just to warn other potential customers of what you could be possibly getting yourself into.

If I could give a negative 5 star, I would. The guy will give the lowest quote, so he lands the…read morejob. He will not show up on time or do any work while giving you every excuse in the book. He will be sure to take a 40% deposit though, for building materials and organizing. This guy couldn't organize his way out of a paper bag. Extremely disappointed in this person. I should have done my homework. Make sure you check Better Business Bureau, before you give this guy any money.

I wanted to express my sincere appreciation for the outstanding work Sean and his team recently…read morecompleted. Their dedication to their craft, responsiveness, and attention to detail were evident throughout the entire process. They installed a completely new roof for me and even went above and beyond by fixing my porch and replacing a few missing shingles. Their commitment to quality and customer satisfaction truly stood out. I will definitely be using your services again in the future. I'm saving to fix that back porch and a few windows.

I am NOT one to do this because I also work for a small business. However, when someone is so…read moreegregiously out of line it surpassed unprofessionalism into the realm of pure disrespect it's important that people know. As most of you know my parents are retired and are in the process of placing their house on the market so they can move south to Tennessee. Things need to be done in order for the house to be placed in its best condition to ensure my parents get the best bang for their buck when it comes to the property. For the most part they have done things on their own, painting rooms, replacing floors, etc. However, given my father's age he reached out for help to deal with the siding of the roof and soffit's. This is where it gets ugly. My parents hired Top Notch Contracting to come take care of this job. Dad had some appointments out of town, so the work was left for them to handle with nobody on site. Today these guys showed up (unannounced) didn't check in with my parents to say they were on site and just started to unload their equipment. My dad went out to discuss the issues he had with the various mistakes that this "contractor" has performed. Upon the discussion Sean was IMMEDIATELY dismissive. He told my father that the work was sound, made excuses for the mess that was left behind, and tried to brush aside the various damages that had occurred from the job. When my parents attempted to bring the issues, they had with the work to Sean's attention he responded with "It doesn't matter what I did you would've bitched about it anyway". At this point I advised my father to just leave the conversation and send this "Contractor" on his way. At that point the employee Sean told me to shut up and "not talk to his boss". I informed him that he was on my parent's property and I was allowed to speak candidly. This person then stepped onto the road and said "I'm not on the property anymore come say that to my face!" Never, in my life, have I been treated so aggressively and disrespectfully by a business. I expect that kind of behavior from the teenagers at the Ice Arena but I was taken aback to have that happen in my parents front lawn from a contractor. At the end of the day I am writing this to warn everyone that: A. This company will not stand by their work and will be combative if you confront them about your dissatisfaction. B. The owner of the company allows his employees to belittle and verbally assault his customers without consequence.