1. JCR Home Improvement

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Indianapolis, IN

JCR Home Improvement

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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3 years ago

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Watergate Roofing

Watergate Roofing

(17 reviews)

SoBro

Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

Reid’s Home Repair - Framing a new wall

Reid’s Home Repair

(10 reviews)

We're so grateful we found Reid's Home Repair for our big basement refinish project - great work…read moreand great humans! Our home was built in 1913 and gut rehabbed in 2024. However, the basement was not finished, but had rough-in plumbing installed. We were looking for someone to finish the basement (4 rooms total), including adding an additional bedroom with closet and full bathroom. This included all electrical, plumbing, framing, drywall, door installation, flooring, trim, and painting. Mike was quick to respond to my original inquiry, come check out the space, and provide a quote. He was timely, friendly, and easy to collaborate with. We changed our mind a few times on final design - we appreciate how patient he was with us while we narrowed in on the final plan. The final quote was very detailed and he provided helpful information on the areas for potential cost increase (given that the home is old and there could have been unexpected things identified after work begun). This helped us set our expectations for the project. During the project, he kept us up to date on progress or concerns and kept the area very clean (ensuring very little debris made its way outside the basement into our home). He managed all of the subcontractors (electric, plumbing, carpet, etc) so we didn't need to worry about a thing. Made it super easy by having one point of contact! His work speaks for itself. There were a lot of difficult aspects of the basement to figure out (i.e. uneven walls and ceilings, tricky vents or pipes along the ceiling, water/electrical shutoffs needing to be accessible, etc), but he managed to turn the space into exactly what we were looking for. The attention to detail makes all the difference! In the end, the project took about two months (including carpet installation) and final cost was in line with the estimate. I'd recommend Reid's Home Repair to anyone!

Michael did a great job installing some closet doors for us. Honest, hardworking, and great…read morequality. I highly recommend him.

Republic Roofing

Republic Roofing

(6 reviews)

We're giving a 10+ star rating and are so honored to share our amazing experience of extraordinary…read moreattention to detail and customer service working with Republic Roofing. In early May (2023) we had the privilege of meeting Johnny Ashburn and Brian Grantlin from Republic Roofing, and they gave us a courtesy assessment and free quote regarding the condition of our roof, following a recent hailstorm. Both Johnny and Brian were very professional, took photos, and created an inspection report right on the spot, which we thought was incredible and so well organized. We then contacted our insurance company and submitted photos and documentation. Thanks to Johnny and Brian's efficiency, our insurance adjuster was able to schedule an appt. quickly to inspect and assess the damage to our roof. Johnny (Republic Roofing) also went the extra mile and was on site when our insurance adjuster arrived at our home and joined him on the roof, and this was a heavy rainy day. Shortly after the approval from our insurance company for a new roof, both Brian and Johnny took time to meet with our family to explain in detail what materials would be used for the new roof and answer all our questions. This spoke volumes to our hearts, regarding the integrity, commitment, and care we would receive, partnering with Republic Roofing. We also want to thank Grace from the Republic corporate office, who did an incredible job getting our roof project scheduled so quickly. The actual day of installation was truly perfection! We had the pleasure of working with Adam Parner (on-site Field Technician / Project Manager) who communicated so well with us on the process and watched over the installation of our new roof. We are extremely pleased with the workmanship of the installation team, they worked so efficiently and did an incredible job in one (1) day. Our family highly recommends Republic Roofing and we say, hats off to our "SUPER-HEROES" (Johnny, Brian, Grace, Adam & the entire installation team) who not only wore badges of courtesy and kindness, but also superhero capes of integrity, great customer care and communication, commitment, superb workmanship, and honesty throughout the project! Thank you, Republic Roofing team!

I cannot in good faith recommend this company to anyone. Hopefully if you do use them, your roof…read moreis installed correctly. Otherwise it might take over a year of going back and forth until you take it upon yourself to learn about roof installations to ask the correct questions to use the 5 year warranty they give you but will forever drag their feet in doing anything about all the while your walls fill with water and mold. 0/5 would not recommend.

Amos Roofing & Exteriors - Mike

Amos Roofing & Exteriors

(37 reviews)

Great work on sliding glass doors. Looks great. Cleaned up well and would recommend Amos on your…read morenext project.

Our siding/gutter project that should have taken 3 weeks has now taken 4 months and is still not…read moredone (with no end in sight). When we got estimates, they were right in the middle. We were told they were 16-18 weeks out (at the time would have put us in beginning of July), which was fine with our timing. In June, we had not heard from them about a starting date, so we reached out. They told us mid- July they would start and the supplies would be delivered a week before (week around July 4) and to clear the driveway so that they can be dropped off. We did, but the supplies never were delivered, that week. When we called, they said they were running a week behind. Well, they did deliver the supplies the second week, as told, but when the crew was supposed to come out, they were a no show. When I called, I was told they were finishing up another job and would be out the next day. They did send one poor man out to begin work, but when he got to our house, he asked where the dumpster was, I told him, I don't know, that is their responsibly to provide it. Which now led to another delay. They finally began work the 4 weeks from our original date. Once the crew as out they were professional, friendly, and worked diligently. Unfortunately, they did not clean up after themselves. There were material debris and scraps all around the house that we cleaned up. They also had an issue with the trim around the garage, so we had to wait to have a different type of trim put on, which occurred about 3 weeks later (after several calls to the office to find out when they would be out to complete it). There were several things that needed to be completed. Come to find out, they did not put on the new gutter boards, which resulted in a lot of extra materials, that were never picked up after several calls about when we would get the driveway back. The extra materials were removed at the end of September (but we are still in need of them to finish the gutter boards). As of mid-October, the project is still not done, nor is a completion date set. We have large holes in the mortar (that critters can fit in), gutter boards have not been replaced, plus several smaller, things that make it unfinished. I have called each week to inquire about the status but keep getting told that they will call me back. Instead, days later, they text my husband with information, but don't follow through with the scheduled time. There is always an excuse about scheduling the team and that they are on other projects and they are short staffed. During this time, we had a restoration team out to fix water damage due to a storm, and they were completed with the job in 3 weeks, had a manager walk through the project to make sure it was complete and out of the house, but the siding is still not done. Bottom line, I would not recommend Amos for any work.

JCR Home Improvement - vinylsiding - Updated October 2026

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