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JCPenney

2.5 (103 reviews)
Closed 10:00 am - 9:00 pm

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Dress with a bug - A teal-colored curtain with multiple ruffled layers and a small decorative insect ornament attached, hanging near a tiled floor.

The cashiers are kind but my god is this store in DIRE need of inspection. There are ALL kinds of surprises you'll find here, and not the fun kind!! A week prior I went with my dad upstairs in JCPenny to find him a shirt for his birthday and I saw a huge bug crawling around under the mens dress shirts. EW! I took a fuzzy picture of it before it crawled away into the clothes. I had half a mind to leave a review about it but I was like nah I'll just post this on my Snapchat story for a quick laugh for my friends. Just one bug right? No harm no foul. Now a month and a couple weeks later on my way to the fitting room I found a cricket chilling outside on their freshly painted wall downstairs. Did I mind? No because it wasn't bugging me personally (appreciate the pun). I was trying on clothes but then I stopped and screamed when I found this "little" guy on one of the items I was gonna try on next. No it was not the same one waiting outside the fitting rooms (I checked and the other one was still outside the fitting room). Some of the workers didn't even seem surprised, let alone care. If I wanted to shop with crickets and roaches then I'd go to the flea market, but even then that would be insulting the flee market considering it's still cleaner than this place. Another update? My mom bought a pj set from there today as well, she called me just to let me know she found another cricket in her shopping bag intertwined with her clothes too. Anyways, if you have a lizard or chicken then feel free to bring them here to JCPenny at the Vintage Fair Mall because they got plenty of roaches and crickets to help maintain your pets quality diet.

A jewelry and fashion accessories kiosk is situated inside a retail store, featuring necklaces, earrings, and bracelets on display.
Sm M.

This location has Forever 21 clothing. It's a nice JCP. Always good sales.

Lazy employees that don't know how to be on top of their duties. JcPennys dressing room.

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Lane Bryant - Such a oversized comfy jogger set

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(19 reviews)

$$

I feel very torn, because I had a wonderful experience with the representative last night at the…read moreregister (Edith) and the representative who measured me for the correct size bra (I don't remember her name). However, these representatives are 5 stars all the way! Today, I had a good experience with Edith again! The experience was good, until I reached the representative at the register. A totally different person, who was rude and not helpful! I explained to her that I had two rewards yesterday, and I only used one of them, so I should still have one left. She sort of snapped at me and told me that it might have expired. Additionally, she gave me the wrong # to contact when I asked for customer service. She gave me the credit card line (1-800-888-4163), when I needed Lane Bryant's customer service (1-866-681-1746). That sent me on a whole different rabbit hole experience! Online it listed: (1-866-886-4731). The supervisor claimed she couldn't hear me. I had to call about six different times to several different phone numbers before arriving at the correct place, which ended up being a total waste of time! The representatives on the phone were not helpful either. It is a shame that the negative experience really outweighed the positive.

This was the best bra shopping experience I have ever had and that is thanks to Lane Bryant and my…read moresales associate at the store Ms. Edith! I did not know Lane Bryant actually measures and assisted me with finding these two bras that are so comfortable. Not to mention the fact that these bras make me feel like a woman and a little extra sexy. Ms. Edith was such a delight and so welcoming. She instantly greeted me and asked if she could assist me in finding anything. She went straight to work in finding these two bras and they worked perfectly. I was in and out in less than 30 minutes (after looking around at other clothes). The store is clean & super organized. There is plenty of free and safe parking and the location is easy to find across from the mall.

JCPenney - deptstores - Updated May 2026

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