I'm so glad this JcPenney has a Sephora inside it. I always forget something when I'm on vacation and I usually stop in at Sephora in general whenever I can. I love doing new makeup tricks and I love new perfume. We came in here on Mother's Day to see what they had. I loved the fact that the JcPenney locations sell a tester box that you buy and it comes with several testers and whichever one you pick you get that bottle of perfume because it's included in the price of the tester kit. This is epic. I can't tell you how many times someone has bought me perfume and I hated it or I found it later it's the one their ex used. Umm no. I like to choose my own thanks! This is a brilliant idea so no one hates your gift. This location is small compared to the main sephora stores however they have most of the products you are looking for. read more

I was very impressed with how friendly and caring each staff member was throughout the store. I found a lot of very cute outfits and met a lot of amazing people! I truly enjoyed my time with a specific staff member, Freddy. He was a pleasure to talk to. He impressed me with the amount of respect , care , and openness he has with his customers!! read more

I go to their hair salon & have done so for 5 years. Cheri is the name of the lady I go to & I highly recommend her.

I was very saddened by the lack of help in the men's suit department. I always appreciated the knowledgeable people they had working there. Yesterday I was told they only schedule someone in there on Saturdays now. Very disappointed. Also disappointed that the suit I did buy was taken off the hanger, rolled up in a ball and tossed into my bag, only to get it home to find the security devices were left on both the pants and the jacket. read more

On Sat., Oct. 5th, I was in your store browsing through jewelry and wanting to see some blue diamonds. I over heard two women , who work there complaining and griping. One woman had an I Pad and her hair was worn up and the other had blonde short hair and wore glasses. No one asked me if I needed help. Another woman was working and was busy with a customer. I continued to look thinking they would surely see me and help. However, they did not stop talking and were upset about schedules and mentioned the name Sandy, saying that she was unfair. The woman with the short blond hair was sounding like she was very negative and unprofessional and they neglected me. I think that this should be known to the company, I love to shop at J.C.Penney and I have been a customer for many years. I finally walked away from jewelry and went to another department. On my way out the store, I noticed the two women still chatting, How ridiculous and rude. I felt sorry for the other lady that was doing all the work while the other two complained. read more