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    Buckle

    5.0 (2 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Plato's Closet - my daughter trying one dress

    Plato's Closet

    1.5(8 reviews)
    1.7 mi
    $

    Absolutely the worst experience at Plato's Closet. The staff was incredibly disrespectful,…read moreespecially the girl with a mustache who needs a serious lesson in customer service. I brought in my Coach bag, which cost me $150, and she had the nerve to tell me it looked like it was only worth $12. Seriously? Stay far away from this place if you want to be treated with any shred of decency. The selection is OK but they told me all of my stuff all my clothes were out of date and a lot of the stuff there was kind of out of date my 13 year-old daughter said that "for "I feel like if you need some clothes that are easy and not expensive the namebrand stuff isn't that expensive but the T-shirts to throw on T-shirts I saw his T-shirt that I've seen at Walmart for five dollars and they were reselling it for 15. They told me that some of my stuff had s stains then I go shop around and I see something with white big stain

    The staff I encountered on my visit were very unwelcoming. I took a very large amount of clean,…read morename brand, mostly brand new clothing neatly folded in a large box and a duffel bag to sell. I have an arm injury, so I struggled and was not able to carry in the large box from my car. I had to push it inside and to the counter. From the moment I walked into the store, I was greeted with nothing but judgement and dirty looks. I was paged back to the counter in less than 10 minutes and was told my items were either stained or outdated which is not the case at all. I was sent back with every item thrown back in my bag and box. I had to sit there and re-fix everything before leaving. I am thankful for one of the female customers who was leaving and offered to help me with the door and to my car, as staff just stood there and watched! My overall experience with nothing more than disappointing. The management of this establishment should require their employees to take routine training courses in the fundamentals of customer service and common courtesy. As this was my first visit, I was excited to check everything out and get my daughters some new clothes. This quickly changed, due to how I was treated. I will not be back to this location and I will gladly take my business elsewhere.!

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    Buckle - menscloth - Updated May 2026

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