I had a family portrait done 17 years ago. There are things I really do not like about Kramer. The…read morefirst is there strict policy of not sharing anything digital. Yes, I get that there "real" product is a combination of a digital foundation with a human touch of finishing, but I still, I personally like to have the source material and this is simply not going to happen here. Also, there pricing and marketing. 17 years ago I remember getting a discount offer on the purchase of a luxury car. It seemed significant, but I do not recall exactly where the sticker shock came in with the process, but post sitting we were in it deep enough to just say yes to the price. Over the years the portrait faded. And, not all of it. For some reason the skin tone of the faces faded whereas the arms did not. It was never placed in direct sunlight and even if it was this doesn't seem like a pure exposure issue since it was selective fading. Moving out of state and thinking about moving the portrait I wondered why I should even worry about taking it as it was really that bad. For some reason I thought about reaching out to Kramer. The hardest part of the process was getting a response from Facebook Messenger. It seemed to be the only digital method of contact and I really wasn't in the mood to waste time on the phone. Eventually, I got someone's ear and that turned into speaking with the owner. Okay, with all of this so far, you would think this would be a one star review! Well, eventually they found the original digital file which predated a change in their systems which made it harder than it should be, but they found it. Then, replacing it wasn't even a conversation. The only question they asked is if it was in the original frame. It was, so that made things easier. It took a while to get it back but the result was amazing and possibly better than new. This made the cost, the lack of personally having the digital backup, etc, all secondary. And, no, the photo I posted with this review is not the portrait in question! This review is posted to the Hillsborough and Red Bank locations since the original sitting was in Hillsborough (along with the faded drop off) and the new pickup was in Red Bank.

I felt misled by the sales presentation and ultimately disappointed with my purchase. I believed I…read morewas purchasing a painted portrait, only to discover that the finished product was essentially a colorized photograph printed on canvas--with a price tag of approximately $14,000 (this includes the $2,000 I spent at a silent auction for this work). During the sales process, the image was repeatedly described as a "masterpiece," which I do not believe accurately represents what I received. In my opinion, the sales pitch was misleading, and I do not feel the finished product provided value commensurate with the price. I regret not addressing my concerns sooner, but I have since discouraged others from using this studio. I would strongly recommend making sure you fully understand what you are purchasing--and what you are actually receiving--before committing to a purchase.

Jim DeSalvo has been my go-to photographer for years, and he consistently delivers top-quality…read morework. His photos are always high-resolution, professionally composed, and make every property stand out. Jim is incredibly dependable and reliable -- I can always count on him to be on time and deliver results promptly. His pricing is very fair for the quality he provides, and his professionalism makes the entire process smooth. Jim is truly top-rated in every way, and I highly recommend him to anyone looking for a skilled and trustworthy real estate photographer. Ed Schoen Berkshire Hathaway Home Services

We asked Jim to take photos of our kids' graduation party (one from college and one from high…read moreschool) at an outdoors event that had about 100 family and friends. We LOVED the photos. Jim was responsive, engaged and really helped everyone feel comfortable while he spent the evening with us taking both candid and posed photos. We would ask him back to take photos for our family for any event!

I cannot say enough great things about Julie. My husband and I chose Julie to take our engagement…read morephotographs after reading positive reviews of her work and seeing several photographs from her portfolio. We wanted to take our engagement photographs outdoors at the university where we met, and thought she would be a great fit. As soon as we saw how beautiful our own photographs came out, we knew we wanted to book her for our wedding day. We had a nontraditional wedding on a ship, and Julie was a dream to work with. She was incredibly organized, providing us with a detailed questionnaire to complete regarding the details of our wedding and specific shots we wanted taken, and met with us via Skype. On the big day, she arrived and knew exactly the photographs she needed to take and the best ways in which to take them, despite never having seen the ceremony or reception site in person. We were able to see a few preview photographs so far and know we will not be disappointed with the rest. If you are looking for a local wedding photographer, you will not be disappointed!

Me and my husband hired Redbank studio for our wedding back in April and we could not be more happy…read morewith the results. From the beginning they were easy to communicate and very understanding to our requests. For the wedding they prioritized our request and make sure that we got a chance to enjoy the cocktail hour. For our photos and videos they deliver them quite quick and we are very happy with the results. I will definitely recommend them to any bride that wants to make sure they enjoy their wedding day and have great photos and videos of it

I cannot say enough good things about RedBank Studios. We had originally hired them for our 2020…read morewedding and reception (which got postponed twice due to COVID). They were so understanding and honored both of our postponed dates. The photographer and videographer who we had were super friendly, professional, and prompt. To seal the deal, communication with them was EXCELLENT (responses within minutes). I would highly recommend them.

Horrible experience, shoddy work, zero communication, messages ignored. Don't waste your time and…read moremoney here!

Long Post...Dissatisfied customer!…read more The experience with Memory Makers Awards & Apparel in New Jersey is by far one of the worst with a business owner I've experienced. I don't normally go this route because I'm in the sales/retail industry and know that there are times when the customer can be unreasonable. However, I have a sore spot for really poor customer service. And an even shorter fuse when it's something capturing childhood memories for my kids. As a business OWNER, you have the opportunity to delight and satisfy a customer OR wipe your hands of a situation. It says a lot about a company when the owner says a customer is not worth it because they have many other customers and it's too much work to ensure one customer is satisfied with the purchase and the quality of the product. And no, Owner, giving a refund for returned product doesn't always solve for it...that doesn't resolve not having a quality professional photo of my son's first year playing organized team sports. "Memory Makers" failed to make this memory for us! If it's too much, you either have to scale up resources/workers or take smaller contracts. The Easthampton Youth Soccer Association (@easthamptonyouthsoccerassociationnj) league contracted Memory Makers Awards & Apparel for professional photos and we pre-paid for my son's professional photos. We paid for a team photo and individual photos that we could keep and share with family (wallets, 4x6, 5x7, etc). For context, the team photo was individual photos of each player photoshopped together. We were dissatisfied with my son's individual shot because his face is distorted, eyes are closed, and doesn't look ready for the photo. My ask was simply to use the individual photo of my son used in the photoshopped team shot as replacements for the individual photo prints we received, because he was smiling and it was a better photo. I was told that because it would cause them to go back and redo the photo background, that was not an option, and I would have to purchase a new package (with a 25% discount). Owner, I don't want to purchase new photos, I just want better quality of the ones I already purchased! That's a reasonable and fixable request. I was told by the owner that my options were to keep the photos given or return them, or I could buy a new package and spend more money because you don't get anything for free. I asked the owner if he had seen the photo selected for the individual shots and his response was they took hundreds of photos for the league and he couldn't possibly look at everyone. Owner, I didn't ask you to look at EVERY one. My ask was to look at my one...and question the production of the prints with that photo versus the nice photo because I was the one that voiced dissatisfaction with the end product. As oppose to quickly trying to appease and brush it off, thoroughly follow through on the customer concern. You can clearly see in looking at the photos that the selected photo for the individual print is not good in comparison to the individual photo used in the team photo. Customer service 101...don't regurgitate the "policy". You as the owner have the ability to ensure every customer walks away satisfied. Don't tell me you "can't" do anything about it...you "choose" not to do anything about it. And because of that "choice", my hope is that @easthamptonyouthsoccerassociationnj and others "choose" not to contract services to company owners that have poor customer service practices. At one point, Owner said my opinion about their services was the minority. Completely discrediting my issue and again not looking to satisfy a customer because there are others. Well, this one will hopefully cause others to not use this company's services. I'm not one to say "boycott", but i do believe in the power of referrals. This is one company I would not refer or promote.

Went to Walgreens and Walmart for baby passport photos but found this place on yelp.Good experienceread more

Great service very friendly and patient with newborn babies…read more If you looking for a place this is the best place to go.

I was so pleased with Yvonne's professionalism and work. Her hair stylist and makeup artist were…read morealso great to work with. I used her for a business project and both my partner and I were very pleased with the results. Try YEC. You won't be sorry you did.

Every single aspect of dealing with Zeny Photography for my wedding was first class all the way!…read more At our first meeting when he explained all of the different packages available to us, I felt like he immediately picked up on what we were looking for. It was like Al was inside my brain! He was extremely thorough and asked questions so that he knew what shots were important to us. We had a great time doing our engagement shoot. It was a time to get used to being photographed by a professional. We had so much fun that it was like we were spending time with old friends out on the town! The quality of his work is beyond compare! When it came time for our big day I was most impressed by the fact that after the formal shots I didn't even notice him, because he blended in so well!!! He captured exactly what we were looking for to include in our album. The process of going over the proof was painless! Al set things up so well that all I had to do was swap out a few pictures that I wanted included in the album. The layout is truly a work of art! So many people were impressed with the photos. A number of people did not believe that the photo included on our thank you card was a real background, because it is so perfect! The photo album for a wedding is the most important memento of the best day of one's life. Al made sure that our special day was captured in so many beautiful ways! I will most definitely be using his services again when I am in need of professional photos. I highly recommend Zeny Photography!!!!