i'm visiting the area from Arizona. Found out I need a new tires and was recommended to go to…read morestandard. It was a great recommendation. They got me in right away. Randy, the owner was very friendly and recommended some tires that were exactly what I wanted. And at a great price. They also out of the best tire of my old ones on the spare at no charge. These guys were great I would go to them at any time.

While traveling from Texas after a 14+ hour drive, I stopped at Standard Tire & Service Center for…read morehelp checking and properly inflating all four tires. I specifically chose a tire shop rather than another gas station because I needed assistance and was happy to pay for it. The employee directed me to their self-service air hose and said he would come help if needed. Despite clearly struggling, neither he nor another employee working in the garage offered any assistance. I ended up overinflating my tires, exactly what I was trying to avoid. I expected basic customer service from a professional tire shop, not to be completely dismissed and ignored. Very disappointing and would not recommend.

From out of town visiting your beautiful town and surrounding area and needed an oil change. After…read morestopping by one "Lube" store and being told they couldn't get to me for several hours and I needed to leave my vehicle and keys to hold my place in line, I began calling to other businesses in town. Jeff at John Roberts was very helpful and set me up with an appointment. When I arrived,, he greeted me, took my information, and gave me an estimate of how long it would take. He then pointed me to the waiting room and told me there would be coffee. As promised, my vehicle was finished a little quicker than his estimated time. I will use them again next year when back in Gunnison.

I was towed into Gunnison on a Saturday and they opened on the following Monday. I spoke to the…read moreservice manager and he committed to checking out my truck the same day. Later that afternoon they called me and told me the problem I had with a critical senser. (The other repair shops could not look at my truck for at least a week.) They had to order that part from Denver. With the Interstate Hwy 70 closed West of Denver, there were shipping problems causing delays. They told me that they could repair my truck the same day that they get the part. That Wednesday they called me and they had repared my truck. They charged me a reasonable fee for their services. Unfortunately my hotel charged me much more money than my truck repairs. I was happy that John Roberts got my truck repaired in a timely mannor and I got to check out of that unreasonable motel.

This group of people helped us so much. Our RV broke down and Luis diagnosed it to be the fuel…read morefilter. Luis and his wife helped us so much. After waiting for the delivery he had it replaced in a hour. And we got on our way. Can't say enough good about them. Luis is a great mechanic . Thank you again

Avoid this place. What a nightmare…read more I needed a new (used) engine for my car. They were friendly and fairly quick in getting the work completed except (1) there was no oil in the engine when I initially went to pick up my car and I had to, inconveniently, (2) take my car back three more times to remedy oil leaks. I have no certification that the engine had the mileage they said it had. I was also never offered a loaner car nor a ride back to my home for these repeated visits. To be honest, they made me feel like I was out of line for wanting my car to run to my satisfaction after spending a lot of money. When I asked about the owner, the office assistant told me on two separate occasions: "the owner can't do anything for you" and that I needed "to mind my own business." I understand that English is not her first language and that is completely fine but she needs to understand that repeated return visits after spending $5000 is a big deal in my experience. She needs to try to tread a little more carefully about how she treats dissatisfied customers, regardless of the language. It's a pretty simple concept. On my final visit to pick up my car her bad attitude was still evident. Six weeks later, my car is leaking from the head gaskets. An independent mechanic inspected my car and told me the engine was not resealed at installation which any mechanic putting in a new engine would do. The labor to fix this, to get to the head gaskets, is money I do not have. They refuse to produce any paperwork, including the warranty, on the engine. A complete and utter hassle as I am not in the Gunnison area any longer. This is my experience with this place. Zero stars.

Saw me right away first thing Monday morning and got a tire to replace a sliced sidewall overnight,…read moresaving vacation! Really friendly and reasonably priced.

I had a slow leak and one of my tires. I'm visiting from out of town and the person I'm friendly…read morestaying with sent me to Greg at altitude. He was very honest with me and told me he could not fix my tire and that I really needed all new tires. He then recommended a place down in Gunnison for me to go to. The guy was very honest and friendly. he went out of his way to answer all of my questions. I would trust him and take my car to him anytime.

Had an appointment and they rolled my truck into the bay exactly on time. While the oil was…read moredraining, they checked all of the other fluids (including the transmission fluid which is a pain to check) and topped off any that were low. New filter and 10 quarts of 5w40 synthetic. Had them rotate the tires. Was very impressed to see them break out a torque wrench to snug up the lug nuts. Was in and out in about a half an hour. Well trained, polite crew. Worth every penny!

I've tried to be a loyal customer at Gunny Lube, but I keep running into the same issue. Even…read morethough I was told (and assumed) the shop works on a first-come, first-served basis, I've been made to wait multiple times by the same employee, even when no one else is waiting and no cars are being serviced. Most recently, I showed up at 11:45 AM and was told to wait until 1:00 PM because of a noon appointment. While I was filling out my info, another customer with no appointment showed up and got service immediately. I don't understand why I'm being treated this way, but it's clear there's favoritism or poor communication happening. I support local businesses, but fair service matters. I hope management addresses this, because people deserve consistent, respectful treatment--especially in a town like Gunnison

I am ashamed at how long it has taken me to write this review. My husband and I were on our way…read moreback to Denver from Crested Butte this past February when we hit a deer just outside Gunnison. We didn't have cell phone reception so we marched to the nearest house where a very helpful lady suggested we try to get back into Gunnison and drop the car at Gunnison Country Collision. Best suggestion ever! When we got there, Marty (the owner) came out and looked at the car right away. This is a family owned business and everyone was so gracious and helpful. We had a car load full of stuff and needed to get back to Denver. Martay (the owner's daughter) took us to the airport where we could rent a car. We transferred all of our stuff over and took off. Our car insurance took forever to get out there and assess the damage but Martay was wonderful at keeping us updated. Once the car insurance approved the repairs they got to work ordering parts and getting it all patched up. It was ready to go when they said it would be. Once we heard it was ready to go, we had trouble scheduling a time to drive all the way back out there to pick it up. Marty, the owner, was heading up to Denver the next day to watch a hockey game if I recall correctly and offered to drive the car back for us! I could not believe our luck. That is not a short drive and for anyone to offer to do that was just short of a miracle. I have never experienced such friendly and wonderful customer service and the car looked great too! I highly recommend Gunnison Country Collision!

This place is top notch. Customer service is great and they are cheaper than other body shops in…read morethe area. They will go above and beyond to satisfy customers, at least with me they did. Would recommend this to anyone who was unfortunate to have been in an accident. Anthony

Our back windshield on our SUV shattered while on vacation in Crested Butte. Being winter and a…read moresmall ski town, we were completely prepared to have to drive back home with a taped up window. Much to our surprise, we were given the recommendation of West Elk windshields and they ordered a new rear window and had it installed within two days!!!!! We cannot say enough wonderful things about the service, price, and availability. Highly recommend!!!

I write this review with some reluctance because I was happy at first with Greg's work. But that…read morechanged when I found out that he uses inferior-made windshields and doesn't fully stand by his service. He installed a windshield in my car from a company that another installer said had produced some defective windshields. Greg did at least replace the first one, but unfortunately with the same brand, and that also turned out to be defective. (Both also had a uniformly dense cloud of sight-limiting speckles, which only showed up in the very early morning when the sun shined through at a slight angle.) Despite my sending him photographic evidence of the problem, he refused to see it or fix it, insulting me along the way.

I popped a hole in my Radiator way out on Spring Creek Road…read more H&H was there within an hour of the radio call, and had me on my way to Gunnison in time to meet the folks at the shop they recommended. Great Service, Great assistance.

The trailer carrying our ski trip gear had a catastrophic wheel failure and H&H answered the call…read moreto come get us. Happy was extremely helpful and towed our trailer to Alamosa so we could move our gear into a different trailer to get back on the road home. Happy even took a selfie with us to commemorate!